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RushMyPassport

4.1

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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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josh M.
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My case manager was Ben Figueroa
June 27, 2014

My case manager was Ben Figueroa. He provided excellent advice and very timely responses to my question. My passport even came faster than expected. I highly recommend this service.

Date of experience: June 27, 2014
Rungnapa A.
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Representative who answers the phone must be polite to answer to most stupid and logic questions from customers.

Date of experience: June 27, 2014
Ben I.
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I needed to get an expired passport renewed and didn't have time to get that accomplished the "old fashioned" way. Expedited Travel and specifically Rob T. Were very helpful in getting this done. I would recommend both the service and Rob T. To anyone in this position in the future.

Date of experience: June 26, 2014
Joseph R.
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...
June 26, 2014

Date of experience: June 26, 2014
Monica B.
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We decided to take a spur of the moment trip out of the country. After purchasing our trip we realized that our child's passport had just expired. We frantically called passport office and gathered our materials and prepared to hours on the road and hours in line at the passport office. We contacted Rush My Passport and they walked us through the entire process from beginning to end. It was amazing and we didn't have to drive to the passport office and sit there with a child! We gathered our materials, took them to our local post office, secured the package, dropped it off at UPS and we had a passport the NEXT DAY! Our agent, AMIE FIGUEROA, was AMAZING she literally walked us through every step, and received a call from the company each time a step was completed. I HIGHLY recommend this service. No worries, no problem...I wish that they could pack our bags! Thanks Rush My Passport!

Date of experience: June 26, 2014
Sam M.
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It may seem a little pricey, but if you're in a bind, they completely deliver results. The rep, James, walked me through the whole process over the phone and emailed me as the process made it over hurdle and within 3 days I had a passport for my 2 month old! RushMyPassport was a life saver in order to make our emergency trip out of the country. Thank god I found out about them.

Date of experience: June 26, 2014
Alexander S.
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I called rush my travel visa with little/no knowledge about attaining a visa. I was met with very competent staff who I felt genuinely cared about my experience with them. Alexandra Nivar was helpful and went above, beyond and then some to help me with my needs! I will absolutely use their service again. Thank you very much

Date of experience: June 25, 2014
Thanda Z.
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Best service
June 26, 2014

Best service. Five stars*****

Date of experience: June 25, 2014
Helen S.
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I had a fantastic experience with rushmypassport.com. My representative, Cindy Bulu, was wonderful with which to work. She guided me through all of the steps, and she was very professional and courteous. I recommend Cindy Bulu to anyone who needs a passport in a limited amount of time. Cindy is an exceptional worker. Thank you, so very much!

Date of experience: June 25, 2014
Christopher D.
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Excellent service from start to finish...
June 25, 2014

Excellent service from start to finish...Highly recommended

Date of experience: June 25, 2014
Bill W.
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I recently received short notice regarding a business travel requirement abroad. With less than 7 calendar days to secure my passport, I contacted rushmypassport.com. Sandra was assigned as my care agent. I received expert direction from her and received my passport in 4 days. I highly recommend rushmypassport.com as potentially the best resource available.

Date of experience: June 25, 2014
Margaret H.
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I am amazed by your terrific service
June 25, 2014

I am amazed by your terrific service. At every step I was completely confident in your ability to deliver my passport on time,and it came earlier than expected. Your people are patient and super nice. Thanks for taking all the anxiety out of the process.

Date of experience: June 25, 2014
Ranakumar N.
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June 25, 2014

Date of experience: June 25, 2014
colin m.
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...
June 25, 2014

Date of experience: June 25, 2014
Carolyn V.
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The service was excellent and the the customer representative was very competent and helpful in explaining the process. I received emails confirming each stage of the process, and once I sent in all the documents, I received my passport in a week!

Date of experience: June 25, 2014
frances r.
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Perfect for BUSY procrastinators!
June 25, 2014

Perfect for BUSY procrastinators! Definetly recommend!

Date of experience: June 24, 2014
Kent K.
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This was the best service Ihave ever experienced

Date of experience: June 24, 2014
Jordan W.
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Everything worked out just as you said it would. Thank you

Date of experience: June 24, 2014
done r.
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Go through the process...
June 24, 2014

Go through the process... and its done!

Date of experience: June 24, 2014
J J.
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I have never encountered a more professional way of doing business than RushMyPassport.com. Ben Figueroa's team kept me confident and feeling secure as I went through the proces of renewing my passport in a rush. From the day I discovered the Website to passport in my hand was five days.
I especially admire their client communication process. I was kept in the know by email, voicemail messages, and a warm body on the other end of a phone number. All businesses should be run this way.

Date of experience: June 24, 2014

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.