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RushMyPassport

4.1

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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Raymond G.
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Very organized and professional service, perfectly executed! Thank you

Date of experience: August 22, 2014
Daryl E.
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Amie Figueroa followed up and kept me posted On the progress of my passport renewal application. I received my passport this morning, exactly as promised. Shortly after the Courier left my door I received follow-up emails from Russ Varecha and Miss figueroa, thanking me for my business and asking me if there were any problems. Frankly I didn't expect such personal attention. Excellent customer service along with a professional easy to navigate website. Perfect

Date of experience: August 22, 2014
Stephanie T.
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James was fantastic to work with!
August 22, 2014

James was fantastic to work with!

Date of experience: August 22, 2014
Mark R.
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Service was all business, no BS, very good customer support. If you need a passport in a hurry, this is the way to go. Process actually takes 3 days; 1 to collect and mail paperwork, 1 day to handle the paperwork and turn it into a passport, and 1 day to return the passport to you but they do turn your docs around in about 24 hours. I started on a Tuesday and had the passport in my hand Thursday afternoon.

Date of experience: August 22, 2014
Robyn U.
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Fantastic service!
August 21, 2014

Fantastic service!

Date of experience: August 21, 2014
William P.
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The best site for questions regarding steps to obtain a passport no matter what the circumstances.
Chat sessions were ver helpful.

Date of experience: August 21, 2014
James Z.
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It is VERY NICE to receive such GREAT SERVICE & FOLLOW THROUGH when there are so many businesses that have put customer service on the back burner. GREAT JOB, GREAT EXPERIENCE! THANK YOU!

Date of experience: August 21, 2014
Art H.
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Without question getting a passport was a very positive experience with professional staff answering any questions and concerns. I will be using "Rush my Passport" for routine passport renewals. I have and will continue to inform friends of this service.

Date of experience: August 21, 2014
Tricia M.
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Very impressed with RushMyPassport.com
August 20, 2014

Very impressed with RushMyPassport.com. I appreciated the updates throughout the process, which helped relieve my stress. I will highly recommend them to friends and family.

Date of experience: August 20, 2014
J M.
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August 20, 2014

Date of experience: August 20, 2014
Brandon G.
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August 20, 2014

Date of experience: August 20, 2014
Steve S.
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Everything went as promised
August 19, 2014

Everything went as promised. No glitches. Timing as promised. Overall, worth the money. Thanks.

Date of experience: August 19, 2014
Jeannie B.
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Rushmypassport.com, through James Rosier did exactly what was promised.

Date of experience: August 19, 2014
Roy W.
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August 19, 2014

Date of experience: August 19, 2014
David H.
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Mr. James Rosier was right on the spot letting me know that the passport photo had been rejected & then making sure we stayed on schedule. The service was every bit as promised. Thank you very much!

Date of experience: August 19, 2014
Amber L.
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August 18, 2014

Date of experience: August 18, 2014
Patricia A.
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August 18, 2014

Date of experience: August 18, 2014
Paul S.
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Rushmypassport.com saved our lives when I realized my children's passports did not fall within the 6-month expiration date to travel to the U.K. Their customer service and site were beyond clear, helpful, and professional, and I would recommend this service to anyone. Thank you!

Date of experience: August 17, 2014
Timothy J.
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Simple
August 17, 2014

Simple
Fast
Accurate
Great service
Thanks

Date of experience: August 17, 2014
Anita M.
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I have never had such excellent service on-line
August 17, 2014

I have never had such excellent service on-line. I had a number of questions and concerns which
Johni Sher not only answered clearly and concisely, but politely and supportively. Johni Sher offers A+++ customer service, the very best possible service, while anticipating unspoken needs along the way. Not only that, but, I was kept apprised of how the process/my order was proceeding at every step. Last, but not least, I received my documents days ahead of the scheduled time and in
Perfect order, just as I had requested. BRAVO! And CONGRATULATIONS!

Date of experience: August 17, 2014

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.