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RushMyPassport

4.1

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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Jerry O.
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Amazing service!
December 11, 2014

Amazing service! You guys pulled off a miracle and kept me informed of the progress all along the way. This remove a lot of stress. Thanks very much. Hopefully I never lose my passport again, but if I do I know I am covered with you all!

Date of experience: December 11, 2014
Patrick D.
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Finding out two of your families passports expired a week before your trip is not good. Rushmypassport was very helpful, fast and I loved the updates that they received it, and when it was shipped back. I talked to customer service 2 times and everyone was very professional and helpful. I do think the price is high but when you are in my position of canceling a family trip or paying this, it was worth it but not everyone can afford this

Date of experience: December 10, 2014
Steven R.
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The process was clearly explained and I received my passport very quickly

Date of experience: December 10, 2014
Brent L.
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December 10, 2014

Date of experience: December 10, 2014
Karl K.
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You guys were great!
December 10, 2014

You guys were great! Thank you for getting me my passport so fast!

Date of experience: December 9, 2014
Don T.
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Fantastic job by Amie Figueroa
December 9, 2014

Fantastic job by Amie Figueroa.

Date of experience: December 9, 2014
Dan X.
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Amie was great and helpful in the entire process
December 9, 2014

Amie was great and helpful in the entire process. Everything was completed without a hitch and I would recommend this service to everyone.

Date of experience: December 9, 2014
Tom D.
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This was a high stress situation for me involving sending a high school student to London for an interview at Cambridge University.

Joe walked me through the process and made everything clear and simple. He also was very reassuring that we could get this done.

The passport is now in my daughter's hand two days before her flight!

Great company and great employees!

Date of experience: December 8, 2014
Meredith S.
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Bruce was very patient with my low tech experience w/printers et al & helped talk me through the process!

Date of experience: December 6, 2014
Happy C.
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December 5, 2014

Date of experience: December 5, 2014
Frederick W.
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Fantastic!
December 5, 2014

Fantastic! And on time as quoted.

Date of experience: December 5, 2014
Anthony J.
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There was a misunderstanding, on my part on the online passport application, - I used and electronic signature. Your advisers were very helpful in helping resolve this mistake quickly.

Date of experience: December 4, 2014
John M.
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Great service!
December 4, 2014

Great service! I used you previously a couple years ago, and that was great, too. The detail, explanation, and hand-holding made all the difference in the world.

A note for your Southern Calif. Customers: the post office near LA airport is open on Sat. Until 4 pm--and they close off the line at 4. What's nice is that anyone in line at 4 WILL be served that day, even if the staff have to stay until 7 pm. This helped, as we'd arrived at 130 and finally walked out just before 5 pm.

Date of experience: December 4, 2014
Joshua Z.
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Quick and excellent service Thanks James Rosier
December 4, 2014

Quick and excellent service Thanks James Rosier.

Date of experience: December 4, 2014
Bill F.
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I was very impressed with the service I received and did not run into any issues. I would highly recommend rushmypassport.com for anyone who needs a quick turn around for passport renewal.

Date of experience: December 2, 2014
R F.
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Your customer service representatives made the complicated process much easier to negotiate. Thanks for courteous and efficient service.

Date of experience: November 30, 2014
Morgan J.
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James Roser was extremely helpful
November 29, 2014

James Roser was extremely helpful. Received my passport promptly

Date of experience: November 29, 2014
TAIM S.
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November 29, 2014

Date of experience: November 28, 2014
User A.
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November 28, 2014

Date of experience: November 28, 2014
rushmypassportcom Q.
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I had an amazing experience with getting my Childs Passport in a rush. James Rosier was beyond helpful! I accidentally filled out a form incorrectly which he got on straight away and helped me rectify it within a few hours. I called customer support a few times to check on the status of my papers and way always met with a friendly helpful person on the phone. I also received email notifications giving me complete visibility of the status of my application and where my child's passport was when in transit.

Thanks James and Rrushmypassport!

Date of experience: November 26, 2014

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.