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RushMyPassport

4.1

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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Theresa B.
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Joe and Ben were awesome
May 16, 2015

Joe and Ben were awesome. Everyone who answered the phone was helpful with great attitudes. Well done. I had to get three passports.

Date of experience: May 16, 2015
Chase S.
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I had a great experience!
May 16, 2015

I had a great experience! Johanna Jablon handled my case, and she and every other person that I spoke to were very professional and extremely helpful. They answered every question and concern and patiently walked me through each step, numerous times. I highly recommend them!

Date of experience: May 16, 2015
Elizabeth A.
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May 14, 2015

Date of experience: May 14, 2015
Lauren C.
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May 14, 2015

Date of experience: May 14, 2015
Ranie G.
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James was the representative that helped me and he was wonderful. He walked me step by step thru the process and made it extremely simple. The customer service of this company is outstanding. I only had a week and a half to get everything done and was extremely stressed. Russmypassport.com made this process simple and took away the stress! Thanks!

Date of experience: May 14, 2015
Bill N.
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Worked as advertised, by my consultant, Amie Figueroa, made it all happen. I recommend you ask specifically for her.

Date of experience: May 13, 2015
Linda K.
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Customer service was more than helpful!
May 13, 2015

Customer service was more than helpful! Willing to walk me through every step and they were very patient with me when I did not understand something. Wish all customer service departments were so friendly and helpful. Passport received and trip is now secure.

Date of experience: May 12, 2015
Chuck H.
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When I realized I couldn't find my old expired passport, and I had three weeks before a trip to Mexico, I know I needed help getting a new passport. Bill H. At Rushmypassport.com took my call, answered my questions, and I received my passport on the exact date they advised I would. From chat support while I was completing the documents, to a step by step phone call to ensure I had completed everything correctly, rushmypassport.com made everything easy during a particularly stressful and hectic time. I'm headed to my Mexican vacation on Thursday with passport in hand. Thanks!

Date of experience: May 12, 2015
Theresa H.
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You made it so easy to have my passport renewed! I will definitely recommend you to a friend.

Date of experience: May 11, 2015
Dennis T.
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May 11, 2015

Date of experience: May 11, 2015
Evens U.
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As a traveler, emergency situations can arise! Having my passport delivered in such rapid time was a huge burden lifted... The instructions were clear and the services rendered as promised. Thank you! Rushmypassport...

Date of experience: May 11, 2015
Doannie A.
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Their service is top-notch!
May 11, 2015

Their service is top-notch! I was worried that I wouldn't get my passport back in time and they delivered it even before they predicted. Fantastic customer phone support with people who know what they are doing. Thank you Bill; your guidance was terrific and you came thru for me! Wish all firms would provide this level of service, even on the weekends.

Date of experience: May 10, 2015
Rachel A.
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May 10, 2015

Date of experience: May 9, 2015
Sam R.
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Great service
May 8, 2015

Great service. Need to renew passport right away and they did what they promised - delivered in 24hrs.

Date of experience: May 8, 2015
Norma D.
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May 8, 2015

Date of experience: May 8, 2015
davidenglish I.
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Application was simple, once documents were sent, I received progress updates and finally the passport arrived just as promised.

Date of experience: May 8, 2015
David L.
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May 8, 2015

Date of experience: May 8, 2015
Robert J.
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Unfreaking believable
May 7, 2015

Unfreaking believable. Bang for the buck. Excellent service.

Date of experience: May 7, 2015
Christian H.
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Great, professional and fast service
May 7, 2015

Great, professional and fast service. I can highly recommend rush my passport.

Date of experience: May 7, 2015
Foung V.
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Keep up the good work
May 7, 2015

Keep up the good work.

Date of experience: May 7, 2015

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.