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Rugs.com Reviews Summary
Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and good quality. Rugs.com ranks 1st among Carpets sites.
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My wife and I have been trying to find a rug to go under our new coffee table in the family room. The rugs.com website made it easy to narrow our search and even list the colors in the carpet. After 2 weeks of searching stores and websites, we finally found a rug that we could agree on. With free returns, this makes the decision making process easy. We can now agree on a carpet to try. Next up is kitchen and bathroom carpet choices.
So many colors and styled to choose from. It's hard to make a decision.
I found several that I like.
It was funny, my wife and I were talking about buying a rug. I was on Weather Channel app and saw the ad. We found exactly what we wanted instantly. Nice assortment of sizes too. Was able to take photos and see what it would look like in our room.
Will check you out again when we need another rug and definitely recommend to others
Its nice to be able to filter and actually get what you ask for.
I literally spent hours on several websites looking for the perfect rug with the perfect colors and the perfect size. Rugs.com met all my expectations and I ordered exactly what I needed and wanted. No where else did I see the selection that Rugs.com had. I'm definitely shopping here again.
Loved the fact that they gave instructions for all different types of rugs
I have ordered from Rugs.com before. I love their products and their site is very user friendly.
I am a designer and I use rugs.com almost exclusively. Fast delivery and easy returns. I refer everyone to rugs.com
2 orders. Perfection. Great products, great prices, great service.
My boyfriend and I just moved into our first house and have had a difficult time finding the perfect rugs for each room. My stepmom told us about rugs.com and it couldn't have been easier to find a rug for each space!
I recently got hard floors and purchased several rugs. The selection is very good, the website is easy to use and the quality of the rugs is excellent. I then decided I wanted pads for many of them, and also bought some of those. The rugs vacuum and clean up nicely. The regular pads add comfort do a good job of preventing the rugs from slipping. The non-slip pads don't. The rugs with those seem to slip around easily. I had to go to another company to get a comfort mat for the kitchen. Their website was much harder to use and they made a mistake on the 1 thing I ordered, so I would recommend rugs.com.
I bought 2 rugs like this one in a smaller size 30" x 45" at Walmart. Very happy with them. I needed a 6 x 9 size for my breakfast room and excited to get this one. Thank you.
Came across rugs.com as the first option in a search and once I clicked I didn't need to look anywhere else. So many options to choose from and it makes a difference having the option to view in your own room. Now that I'm a homeowner this will be my go to for any rug upgrades! I just placed my order so it hasn't shipped yet but based on overall experience I'm confident it will get to me in a timely manner.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members