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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Soshi was very helpful handling the delivery problem for my order. The issue was cleared up and the order is being resent to the correct address. The assistant was respectful, courteous and helpful. We should get the order in a few days. Thank you.

Date of experience: August 8, 2022
GB
1 review
0 helpful votes
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Absolutely amazing!
August 9, 2022

I would recommend this website all clothing is lovely and arrives fast I will definitely be using this website from now on and recommending it to friends and family.

Date of experience: August 8, 2022
New York
1 review
0 helpful votes
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Great customer service!
August 9, 2022

Sowshi made my customer service experience very pleasant! Having great customer service is very important.

Date of experience: August 8, 2022
Texas
1 review
0 helpful votes
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Rotita is a great site to shop
August 9, 2022

I have never had a bad experience. Customer service is great and I love everything I have ordered.

Date of experience: August 8, 2022
Utah
1 review
0 helpful votes
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Swimsuit return
August 8, 2022

Very helpful up to this point. Quick connection and responses.

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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Jump suit outfits
August 8, 2022

Great outfits. I will enjoy showing them off. Product was delivered on time. I am happy company asks for an update and a review. I will shop here again.
Thank you very much.

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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I sent a few messages that were not clear. She was very fast at responding AND very patient. I think a couple of my messages got sent twice. She fixed what needed to be done. I was relieved and happy. The double order etc was all taken care of. Val

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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Remboursement du maillot de bain
August 8, 2022

Isha m'a aidé pour vous faire ma demande. J'ai été très bien servi. Merci Isha

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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Alice
August 8, 2022

Bathing suit did not arrive when promised. Alice was great at tracking it.

Date of experience: August 8, 2022
GB
1 review
0 helpful votes
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Tops & Tankinis
August 8, 2022

I order quite a few items recently & all arrived quicker than expected. All items are true to size, well-made & excellent value for money. Very pleased with all the items

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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Amazed
August 8, 2022

Even though I dud my due diligence I made my order with a little trepidation. However I was very pleased with my choices. Better than I hoped for.

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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Swim suit
August 8, 2022

They fit perfectly. Tracking was very easy to follow

Date of experience: August 7, 2022
Canada
1 review
0 helpful votes
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Perfect the first time
August 8, 2022

I ordered 3 items which were all a perfect fit, vibrant in colour and well made. They arrived quickly and would order again.

Date of experience: August 7, 2022
Australia
1 review
0 helpful votes
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Great fit, great price
August 8, 2022

True sizing for me. Quick post. Good value. I would buy again.

Date of experience: August 7, 2022
Florida
1 review
0 helpful votes
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Swim wear
August 8, 2022

I love shopping at Rotita. It ships quicker than any other similar app. And they handle any issues very quickly.

Date of experience: August 7, 2022
New Jersey
3 reviews
0 helpful votes
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Accurate Sizing is a Blessing
August 8, 2022

I was worried about the sizing of the bathing suits I purchased, and I was very relieved to find that the sizing is good and reliable.

Date of experience: August 7, 2022
District of Columbia
1 review
0 helpful votes
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Excellent Service
August 8, 2022

All of the women dresses I purchased; unfortunately, had to return because they were too big for me due to the styling. However, I will be sharing with my female circle. They were very pretty and of great quality.

Date of experience: August 7, 2022
Georgia
1 review
0 helpful votes
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Fast response
August 8, 2022

Very helpful! It really helped me alot when I was confused about how to return an item that was too big for me! Thank you very much!

Date of experience: August 7, 2022
Florida
1 review
0 helpful votes
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Great service
August 8, 2022

Quick service and great response would definitely recommend

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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Isha
August 7, 2022

She was excellent in helping me figure out where my order was in the process

Date of experience: August 7, 2022