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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Excellent service
August 11, 2022

Had trouble with signing in my password and she was very patient and helped me through all of it.

Date of experience: August 10, 2022
Utah
2 reviews
0 helpful votes
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My order
August 11, 2022

Everything was fine it came in a timely manner. I was pleased with everything I got.

Date of experience: August 10, 2022
New Jersey
1 review
0 helpful votes
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Very efficient
August 11, 2022

I ordered 4 bathing suits, but only received three bottoms. I'm hoping to get the fourth bottom soon. Thank you.

Date of experience: August 10, 2022
Texas
2 reviews
0 helpful votes
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Good
August 11, 2022

Good service, products are very nice. When you need to ask a question, they are good about helping you.

Date of experience: August 10, 2022
Tennessee
1 review
0 helpful votes
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So cute
August 11, 2022

I ordered two cotton tops they fit so good and I ordered two swimsuit bottoms they fit nicely I love the way they look the swimsuit top I ordered needs to have adjustable straps other than that it does fit great

Date of experience: August 10, 2022
Canada
1 review
0 helpful votes
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Love my order
August 11, 2022

I order 5 swimsuits, at their Bogo sale. I was bit nervous,, to order that many but the price you couldn't beat. I had ordered a swimsuit from Rotita about 3 years ago and was very happy with the fit and quality and still wear today :) each and everyone swimsuit fit perfect and the quality was great again :) Thank You :): ) :)

Date of experience: August 10, 2022
Australia
1 review
0 helpful votes
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So helpful
August 11, 2022

Easy to deal with and super helpful. Thank you for your help.

Date of experience: August 10, 2022
New York
1 review
0 helpful votes
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Return
August 10, 2022

Very helpful n answered all my questions Isha
Was the person who helped me

Date of experience: August 10, 2022
Massachusetts
1 review
0 helpful votes
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Finding orders
August 10, 2022

I can't find a place to pay off my order i opted for 4 payments and made one and now i want to pay it off

Date of experience: August 10, 2022
Ohio
1 review
0 helpful votes
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Isha is the best!
August 10, 2022

Isha helped me make a smooth easy return of merchandise

Date of experience: August 10, 2022
Ireland
1 review
0 helpful votes
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Satisfied
August 10, 2022

Delivery was fast and sizes were correct as ordered

Date of experience: August 10, 2022
Florida
1 review
0 helpful votes
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Sara was terrific
August 10, 2022

She made this transaction as easy as I hoped! She' an asset to your company!

Date of experience: August 10, 2022
West Virginia
1 review
0 helpful votes
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Good service
August 10, 2022

Very good services, manner was kind and well and handle the situation politely

Date of experience: August 10, 2022
Virginia
2 reviews
0 helpful votes
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She is helpful and precise considering this is a chat window with preprogrammed responses. She tries to add a little [personal touch, very appreciated

Date of experience: August 10, 2022
Alabama
1 review
0 helpful votes
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Address and shipping method changes
August 10, 2022

I needed assistance changing my shipping address & shipping method. Sara was quick & efficient in assisting me.

Date of experience: August 10, 2022
Canada
1 review
0 helpful votes
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Sumie
August 10, 2022

My package was not delivered. I found out by contacting Canada post that my package was opened and detached. Sumie gave me quick responses. Pleasant and helpful.

Date of experience: August 10, 2022
South Carolina
1 review
0 helpful votes
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Quick shipping which was fabulous. Really like my bathing suits just wish one of the had the top and bottoms in mix and match sizes

Date of experience: August 10, 2022
Texas
1 review
0 helpful votes
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Return
August 10, 2022

Very helpful was very quick to helping with my my questions and take care if my needs, will let other no about the company, will order item in the neat future, great price and coupon, have all different sizes cloths, shirts bathing suits, top and bottom, will shop

Date of experience: August 10, 2022
Rhode Island
2 reviews
0 helpful votes
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Easy to work with
August 10, 2022

It was very easy to place my order and easy to (sadly) return the items that did not fit me.

Date of experience: August 10, 2022
New Zealand
1 review
0 helpful votes
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Very good yes nice material. Yes enough I have said good stuff.

Date of experience: August 9, 2022