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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Good material good size! Very good service. The dress is just as I imagined! So nice and good fit
My First Order was Messed up, Wrong Size, Took Forever etc. The Second Third time I have no Negative Words, they sure made up for there Mistake. I recommended them to all my Coworker's.
Sumie helped me with a defective black swim shorts I received from my order which I submitted pictures to show what they looked like. She is sending me a new swim short at N/C to replace the defective ones.
Never had a problem with my orders. If there was any delay was always informed timeously. Ordered items always received in good condition.
Other than a longer than expected time between ordering and delivery of products, my experience with your firm was quite nice. The swimsuits fit well and are well made. I am happy with my purchases.
I was pleasantly surprised when I received the blouse and pants that I ordered. The quality of the fabric and the workmanship is incredible for the price. I would suggest that no matter what you order, ALWAYS check the sizing chart. Their sizes are all over the chart no matter what you are ordering.
Helpful & pleasant with my returns. And refund. Very helpful about my shipping label.
Renee was most helpful when I didn't receive my package on time. She was very prompt getting back to me. It ended up being my post office saying they delivered it but they never did until I called. This was my first purchase from Rotita and I will definitely be ordering from you again in the near future.
I am still trying to get a return label to send back the part of my order that doesn't fit! Isha help me today...
Isha was Very very helpful with my issue! I wish all customer service reps were this helpful with people with thier issues
Very satisfied with the product. Size is exactly what it says and fits well. Product is pretty good and came pretty quick. Will definitely order again
Needed help with refund. She made the process very easy.
Tout était parfait. Bonne qualité des costumes de bain.
Great customer services, but a way too long to receive the order
The dress is more beautiful than in the picture. Size as described, I am delighted!
I had the worst time purchasing my item with my card I know should have worked, when I went to Live Chat, Sowshi helped me a great deal and had much patience with me and my ignorance of phone technology. I hope I get her again if I have any more issues.
Rotita shopping experience was fun. I kept some swimsuits and returned 2 that didn't look nice on me but were great quality. The return process was a little confusing at first because they use a ticket return method. I did receive my refund of the entire amount in 5 days. I will continue to shop with Rotita.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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