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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Positive. Very happy with quality and fit of item and the timely delivery
Wonderful, they came in two different packages at two different times and customer service was fabulous. I love the suits Thanks
Sara is the best person to solve any problems that may occur at Rotita. She has kept me as a customer after many chats with people who gave me the royal round around and made me never want to use this site again. She has regained me as a customer and should be compensated for representing Rotita so well.
I had to return one item as it didn't fit me and the return was handled very well by Rotita
I capi Sono proprio uguali a quelli che si vedono in foto. Anche la qualità è buona bisogna solo stare attenti alle taglie
Really liked the dresses I ordered. The only complaint they took too long to be delivered.
The shirts I bought are absolutely beautiful! My only issue is I wear an XL so that is what I ordered and they are way to big :(
I needed to return a previous purchase which was quite to My surprise handled quickly and with NO problem.
I in turn purchased a dress that I'm % Satisfied with and it really fits me well and very easy to clean. So so happy
My new life began with my first purchase from rotita. The clothes were the answer to a silent prayer I must have made.
First time buyer with Rotita and am very pleased with the clothing I bought,well made, true to size, and most of all the prices are very reasonable for the quality of the clothing.
Today I noticed I had ordered the same top twice so I did a live chat with Brenda She was very kind and helpful
I placed an order for 3 newly arrived items. I had no idea when they would arrive here as they were newly arrived there.
I received information within a half hour my money was received and thanked me for my order.
I received updates from ur company. My full order was tracked and received.
Love all 3 items
Easy to order and received the 1st of 3 tops in a reasonable amount of time. I went by the size guide and the top is bit big on me. I still like it and it is very comfortable. Will consider ordering more, but it will be a smaller size...down one size from large to medium. Thank you for the great quality!
All their clothing is poor quality made and cheap fabrics. I bought a dress and it was complete garbage. The belt was plastic the buttons were plastic and the fabric was super thin. This looks like dollarstore quality clothing. It was a joke. Tried to return and they will not refund the overpriced shipping amount and they also want you to pay for the shipping on their garbage so they can then sell some other sucker on the internet. Save your money. I 100% know that the positive reviews are the company having their employees make fake reviews for them. SCAM SCAM SCAM SCAM
My experience was good. I stressed over the delivery because I have had issues with my orders being delivered to someone else several times but this came okay. The quality of the swimwear material is good and the items looked like the photos except that they look much better on their models than on me
I have been satisfied with most of my order except one item which you did not have in stock. You offered me a refund and I am still waiting for it on my credit card. When chatted she told me 3 working days. It has been over a week now. I am still waiting for it. So I must say that I am not fully satisfied. It would be nice if you could give me an answer to this.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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