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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Hong Kong
1 review
1 helpful vote
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Lovely Dress
June 4, 2015

Love the pattern but it is a little bit big for me! I think I might add a belt to make it less loose. If this site sell the similar belt is the perfect. Please consider! Also pretty thin material. But it is best for summer, especially for the beach. Wow, so cool!

Date of experience: June 4, 2015
California
1 review
2 helpful votes
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Will buy more
June 4, 2015

If I was tall I would definitely get this it is so boho and chic! Love the color of light purple too! I will send as gift to my friend and buy one more! Hope it is still in stock, and don't be sold out, please, please!

Date of experience: June 3, 2015
Hong Kong
1 review
0 helpful votes
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Love it!
June 4, 2015

This dress is perfect for summer! I can't wait to wear it at the beach <3 the material is really nice. This is a really good purchase. At the night, I will wear it to meet with my boyfriend to celebrate the 1st anniversary. So exciting!

Date of experience: June 3, 2015
Hong Kong
1 review
0 helpful votes
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Casual Style
June 4, 2015

This one looks very pretty on me. It's very comfortable and casual. Great for everyday going out. And for the shipping time, it is a little slow to ship to Africa. I suggest that adding the overnight service, then this site will have more customers.

Date of experience: June 3, 2015
Hong Kong
1 review
0 helpful votes
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Good Experience for Shopping
June 4, 2015

My friend told me this site has so many beautiful clothes with lower price. So I went there to purchase. I must to say good experience. The item I got is so perfect, good fabric, the same as the picture, good size and so on. Besides, the shipping time is very fast and I have got to tracking number to track the status of my order.

Date of experience: June 3, 2015
Hong Kong
1 review
0 helpful votes
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The Processing Time
June 4, 2015

When I placed an order, I find they have noted that the processing time is about 1- 4 working days
So disappointed, and I contacted the customer service to help me. They promised me that they would rush the worker to process the order soon. I appreciated it and my order has been shipped out soon.

Date of experience: June 3, 2015
Hong Kong
1 review
0 helpful votes
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Beautiful item with low price
June 4, 2015

The shipping time is still so fast. I like this top so much; it is the same as the picture. When I purchased it on the site, I am afraid the color will be different between the picture and the real item. But now, I received it, the color is so bright and beautiful. I love it.

Date of experience: June 3, 2015
Washington
1 review
0 helpful votes
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Great Shipping
June 4, 2015

I need this dress to take part in my friend’s birthday party. I am worried about I can’t get this dress by that date. Then I ask the customer service, they helped me to change the shipping method to expedited shipping. Really good, I have received this dress now, and everything is perfect. I will wear it on this weekend to the party. Thanks.

Date of experience: June 2, 2015
California
1 review
0 helpful votes
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Good Fabric
June 4, 2015

I have received this dress, the style is very beautiful, and my neighbors say I look so young and beautiful to wear it. I am so happy for this. But the most important is the fabric is so comfortable for me to wear. I have told these advantages to my neighbors, and they will shop to this site soon

Date of experience: June 2, 2015
California
1 review
0 helpful votes
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The Price Is So Cheap
June 4, 2015

This is my second time to purchase on this site; the reason is that the price is very cheap compared with other websites. For the first time, I am afraid of the quality, because of the cheap price. But when we receive the order, the quality is very good and it is the same as the pictures. So I came back soon and shop on this site again.

Date of experience: June 2, 2015
Norway
1 review
0 helpful votes
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Complete Package
June 4, 2015

Today, I have received my order from Rotita.com. At the beginning, I am worry about the package will be damaged for the long shipping. But it proofed I am wrong. When I open the package, everything is complete and perfect. Besides, the fabric is so soft. I like it so much.

Date of experience: June 2, 2015
Washington
1 review
2 helpful votes
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Free Shipping
June 4, 2015

I have looked so many online shops. And I knowledge they are located in foreign countries. So I guess the shipping fee must be very expensive. But no, I find the site of rotita.com. It has the shipping method for free. So I purchased a top and choose the free shipping. The shipping time is not so long. I am very happy with it.

Date of experience: June 2, 2015
GB
1 review
4 helpful votes
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Do not waste your time buying something from here, disgraceful customer service.

This company needs to be reported to the ombudsman!

Date of experience: June 2, 2015
Rotita R. Rotita Rep
over a year old

Dear customer
Terribly sorry for any trouble.
Could you inform us the order no.? We are willing to help you.
Also you can contact us directly http://www.rotita.com/support.php
Waiting for you :)

Washington
1 review
0 helpful votes
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Nice material and good sizes i like it. Looks better in person. Well packaged. But A bit more see-through than I'd like but I can wear a slip under it.

Date of experience: June 1, 2015
Washington
1 review
0 helpful votes
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The dress is exactly what it looks like in the photos. I love it! Very happy with our purchase, just in time for summer. Fast delivery too.

Date of experience: June 1, 2015
Texas
1 review
0 helpful votes
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Love it. I was very happy with the dress. Looks just like the picture. So beautiful and elegant. Perfect what is exactly what I hoped for. Will recommend it

Date of experience: June 1, 2015
California
1 review
0 helpful votes
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Moderate Shipping Speed. It looks good and just as i saw on the computer. Very convertible. Many compliments at charity event. Stylish looks especially classy on.

Date of experience: June 1, 2015
Washington
1 review
0 helpful votes
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The dress is absolutely beautiful! Very nice fabric, very fresh. I bought a size XL - I'm European size 38/40, bust 92cm, hips 100cm and fits me quite ok. Really very glad with this purchase, especially for such a low price.

Date of experience: June 1, 2015
California
1 review
0 helpful votes
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I'll buy more and more.
June 2, 2015

This is an awesome dress. So comfortable and lovely color. I have not had one bad experience yet with this site! I love Rosewe! I'll buy more and more.

Date of experience: June 1, 2015
California
1 review
0 helpful votes
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Highly recommend it!
June 2, 2015

It was good for the price. Size fitted just right, Selected the XL and the fit was great. Very happy with my purchase. I will certainly buy again from Rosewe and their service is great as well.

Date of experience: June 1, 2015