Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rotita

Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey stargrey stargrey stargrey stargrey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Wendy S.
Unfollow Wendy S.
Share Review
Report Review

Lovely dress!
August 27, 2015

I absolutely love this dress, have purchase several maxi empire waist dress and this is my favorite! Good color, comfy, fabric is nice, not too stretchy or clingy. I am 4'11" and got a medium and it is right to my ankles so I can even wear flats.

Date of experience: August 26, 2015
Texas
1 review
0 helpful votes
Follow Belle I.
Unfollow Belle I.
Share Review
Report Review

Perfect petticoat!
August 27, 2015

The slip and waist band are soft and comfy. The petticoat gives great fluff and puff for vintage dresses! The fit is perfect it has a bit of wiggle room, I ordered a size L/XL in black and I'm a size 18 jeans.

Date of experience: August 26, 2015
Bulgaria
1 review
0 helpful votes
Follow Grace H.
Unfollow Grace H.
Share Review
Report Review

Very pleased so far!
August 27, 2015

I bought this dress a few days ago and have been very pleased with it. Quality is actually pretty good. It has a nice silky feel and moves nicely as you move.

Date of experience: August 26, 2015
California
1 review
0 helpful votes
Follow Gina H.
Unfollow Gina H.
Share Review
Report Review

Nice dress
August 27, 2015

I usually wear a medium so I ordered a medium, it was a bit loose. I should have ordered a small. Shipping took less than 3 weeks but more than 2 weeks. Still OK~

Date of experience: August 26, 2015
California
1 review
0 helpful votes
Follow Demi F.
Unfollow Demi F.
Share Review
Report Review

Gorgeous Red Stunner
August 27, 2015

Exactly what was expected. Not thick bandage material, but thinner spandex type material. Has more stretch than a bandage-type body-con, (if that is what you're looking for.) It is true to color, white. Purchased a Medium and am 5'3 125 pounds. Could have gotten a small but have a bit of a butt, and hips. Also the skirt can be transparent so wear black undergarments if you don't want your tootie showing through. The top comes to the top of the belly button which is perfect. The skirt is mid-calf length depending on your height, you may have to pull the skirt up or down if you're taller or shorter, if that's what you're look for. Other than that no complaints. Breathable and allows you to easily move for dancing.

Date of experience: August 26, 2015
California
1 review
0 helpful votes
Follow Cloris E.
Unfollow Cloris E.
Share Review
Report Review

Look good on me.
August 27, 2015

I was afraid that it would be too small. I was also worried that it wouldn't look good on me. I was so wrong. I looked great. All eyes were on me. The material is perfect for a plus size girl like me. I plan on buying more. I'm a 16/18 and I bought the large!

Date of experience: August 26, 2015
California
1 review
0 helpful votes
Follow Bonnie D.
Unfollow Bonnie D.
Share Review
Report Review

I love it!
August 27, 2015

I took my chances ordering this because there were no reviews... received it in 2 weeks I must say it was super cute! Got lots of complements. True to size. I am 105 lbs got a small. It was perfect!

Date of experience: August 26, 2015
KR
1 review
0 helpful votes
Follow Denise A.
Unfollow Denise A.
Share Review
Report Review

Cool in summer
August 26, 2015

Very good quality, it feels smooth and very cool in summer, by the way, the shippment is very fast. In a word, very satisfied purchase.

Date of experience: August 25, 2015
Illinois
1 review
0 helpful votes
Follow Ivan M.
Unfollow Ivan M.
Share Review
Report Review

Super Satisfied
August 26, 2015

The dress is bought as a birthday gift, and my friend loved it! Next time I will buy one for myself!

Date of experience: August 25, 2015
New York
1 review
0 helpful votes
Follow Allan T.
Unfollow Allan T.
Share Review
Report Review

Wonderful Shopping Experience
August 26, 2015

I bought the dress for party, and my friends asked me where I got it. We decided to buy clothes together on Rotita!

Date of experience: August 25, 2015
New York
1 review
0 helpful votes
Follow Adam B.
Unfollow Adam B.
Share Review
Report Review

Super Nice Evening Dress
August 26, 2015

I bought the dress for back to school party, and it is glorious! Looking forword to attending the party!

Date of experience: August 25, 2015
New York
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Simply Fabulous!
August 26, 2015

Not to toot my own horn but I look fabulous in this dress. I plan to purchase more! It fit just right and is very comfortable.

Date of experience: August 25, 2015
Washington
1 review
0 helpful votes
Follow Bruse W.
Unfollow Bruse W.
Share Review
Report Review

This Looks Great On Very Flattering
August 26, 2015

The fabric is very breathable and it is very comfortable. I got a lot of compliments on this dress. I wore it twice once dressed down with casual shoes and accessories the other dressed up with heels and chunky jewelry. The fit was spot on I am a 7/8.

Date of experience: August 25, 2015
Washington
1 review
0 helpful votes
Follow Particia S.
Unfollow Particia S.
Share Review
Report Review

Very Sexy
August 26, 2015

I love so much it a perfect fit my hubby did a good job picking it out and I'm dark skin and it makes me look dark love it and it came right on time!

Date of experience: August 25, 2015
Washington
1 review
0 helpful votes
Follow Maia J.
Unfollow Maia J.
Share Review
Report Review

Love This Little Dress
August 26, 2015

Love this little dress. It's exactly what I expected. The material isn't super thick - but I expected that at this price point. Its a great little dress for a causal day out or you could dress it up a bit and wear it to a nice lunch. Very pleased. I would purchase more if they offered this cut in different materials other than floral. I highly recommend this dress and would buy more in different colors.

Date of experience: August 25, 2015
New York
1 review
0 helpful votes
Follow Saly L.
Unfollow Saly L.
Share Review
Report Review

Again Perfect Dress And Fit
August 26, 2015

Again perfect dress and fit. I'm 1.52 and weigh 120 lbs. I ordered a medium and it fit me beautifully. I am a c cup and it's not too tight it has a little room in the waist which is perfect. I have a relatively small behind so a medium is perfect for me. I would suggest ordering a large if you are blessed in the back and you have a small waist and boobs

Date of experience: August 25, 2015
Illinois
1 review
2 helpful votes
Follow Alexis C.
Unfollow Alexis C.
Share Review
Report Review

Scam
August 26, 2015

I had ordered a dress about a week and a half ago. First off the shipping time is terrible and i have recieved the wrong item it looked like they sent me a thrift store t-shirt. I submitted a ticket with pictures and now i just want my refund. I also find it unprofessional to take forever to fix their mistake... never ordering from here again

Date of experience: August 25, 2015
Rotita R. Rotita Rep
over a year old

So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php

South Carolina
1 review
1 helpful vote
Follow Shekia I.
Unfollow Shekia I.
Share Review
Report Review

WOW...
August 26, 2015

So reading all these reviews you guys have me terrified i ordered mine two weeks ago and im supposed to get it this week! Haven't received yet but kinda scared to as what I may receive. Smh its a janky $#*! place and i can clearly tell the fake reviews from this site.

Date of experience: August 25, 2015
Rotita R. Rotita Rep
over a year old

So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php

Arizona
3 reviews
6 helpful votes
Follow Mercy L.
Unfollow Mercy L.
Share Review
Report Review

Refund Given...
August 25, 2015

After almost 2 months of back and forth with "customer service", I got $45 refunded to me from a total of $76. Never again will I purchase anything from this company. I it is not worth a moment of my time. They deduct their shipping cost out of the total amount before giving you any refund.

Date of experience: August 25, 2015
Rotita R. Rotita Rep
over a year old

So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php

Texas
1 review
1 helpful vote
Follow honey s.
Unfollow honey s.
Share Review
Report Review

I ordered 4 items on the 15th of august assured it was going to get to me before the 26th. Today is the 25th a day before my birthday no clothes no follow up on the order. Tracking says in sorting center in shanghai since the 20th, meaning my order is just lying there i have ordered from different companies, alie express, eBay and so on i have never ever experienced such. Terrible customer service. No way to get in touch with them. I have to wait for 24 hrs. That's going to be my birthday by then. Am terribly disappointed if this was another day the case would have been lighter its my birthday tomorrow no clothes. I pray there factory burns for this hideous and inhuman act not caring about the hard earned money of others their sweat and toil. This would be my first and last. But i will make sure at least they lose a reasonable amount of customers and i get back my money in full. I tried to be understanding by being patient and waiting but am done waiting and being understanding.

Date of experience: August 25, 2015
Rotita R. Rotita Rep
over a year old

So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php