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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great Summer Dress
August 31, 2015

This will be a good basic for my summer wardrobe. I bought it in a medium and a large- turns out, the Large fit perfectly. I wear a U.S. size 10. The fabric is a soft t-shirt material that comes out of the packaged wrinkled, but smooths out after hanging. The color is beautiful and the fit is flattering. I'm thinking about buying this in other colors. He dresses were delivered within a few days of ordering. I recommend this.

Date of experience: August 30, 2015
Washington
1 review
0 helpful votes
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I got this super quick and ordered it in blue. I'm 5'2, about 105-07 lbs. Neat package. Looks like the picture. Top fits great (34a/b) and the skirt I felt was a little too long on me but I think that's only because I've never worn a pencil skirt before, just always wear short shorts. But damn my butt looked awesome. Really shows off your body shape. I've washed it/dried it twice just to make it shrink a little (the skirt) and I'm not sure if it worked. Hehe, but the color didn't fade or anything. Will buy again in a different color, eventually :) I haven't actually worn it out yet, only tried it on when I got it. This is my birthday outfit :) (on the 14th) so can't wait to see what everyone thinks^.^

Date of experience: August 30, 2015
GB
1 review
1 helpful vote
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I ordered a dress and after two weeks it arrived. It isn't worth me using it as a dish cloth. Cheap material and nothing like the size they said it was
I wouldn't recommend anyone use them.

Date of experience: August 29, 2015
Rotita R. Rotita Rep
over a year old

Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: [email protected]

Washington
1 review
0 helpful votes
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Wow, I can’t wait to open to wear it when it arrived. I love the look of this dress, its fresh and perfect for Spring and Summer. I ordered and XL and it sits comfortably over my growing belly, forgiving with current breast size. I can easily keep on using this dress after baby is born! Very satisfied with this purchase!

Date of experience: August 27, 2015
California
1 review
0 helpful votes
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A Good Buy
August 29, 2015

Very cute top and a good buy. I am 5'1 120lbs so I bought a small. It is form fitting on the arms chest and back, and as the model pictured it does not cover much of the behind. Material is very thin similar to ballet leotard. An extra layer of fabric covers the chest area. Low cut front so does your cleavage a favor. I worried at first since you can not wear a bra with this top, but I had no problems with my chest falling out.

Date of experience: August 27, 2015
California
1 review
0 helpful votes
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I LOVED this dress
August 29, 2015

I LOVED this dress! It was beautiful, inexpensive and I felt great in it! And, best of all, it looked better without shapewear! I wish I had more occasions to wear it! The only thing I would do differently is stitch the belt on where you want to wear it, I did find myself re-tying it quite a bit during the night.

Date of experience: August 27, 2015
Washington
1 review
1 helpful vote
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Perfect for Summer
August 29, 2015

I have purchased so mant dresses on this site. Adorable, they are so perfect for my summer. The most important is that the quality are very good and i can wear it for many times during my summer, They all say beautiful.

Date of experience: August 27, 2015
California
1 review
0 helpful votes
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Thanks Again For A Great Experience
August 29, 2015

"I ordered this black and white block colored dress and it arrived quickly and is beautiful. As always when I order from this company. The leg is just cut high enough and it is well made but was pretty affordable too. Thanks again for a great experience and a great dress ;) Highly recommended!

Date of experience: August 27, 2015
California
1 review
0 helpful votes
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I Am Completely Satisfied!
August 29, 2015

I recently ordered a Black dress and I love it! The price was affordable and I also love the buy one get one free option they provided. I would highly recommend the clothing on their site because it is stylish and just a great bargain I am completely satisfied!

Date of experience: August 27, 2015
Ohio
2 reviews
5 helpful votes
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Worst quality
August 27, 2015

Recently purchased an item,, and the worst chepeast quality. Too Thin it is see through. Nothing like the pictures. Ordered S got XXL. Aweful. Stay away. They are scam w the chepest material.
Asking for my money back from my credit card company and I will return this piece of junk..

Date of experience: August 27, 2015
Rotita R. Rotita Rep
over a year old

So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php

Canada
1 review
1 helpful vote
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Fraud site
August 27, 2015

Real site make them as is theirs. I order a dress on this site. Pay extra money for shipping so i cant receive it in less then 5 days. Got the dress 2 weeks lata. Not the right size. The same as the picture plus got to pay duty free fees at the doors. Take long for them to answer you. After 3-4 weeks back and forth msg on a total of 60$ transaction they refound me 8$ us. i will never buy from this site and i do not recommend anyone as well. Bad services bad dress bad everything

Date of experience: August 27, 2015
Rotita R. Rotita Rep
over a year old

So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php

Florida
6 reviews
14 helpful votes
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Thank god I didn't buy anything im sooooooooo glad after reading these reviews. TERRIBLE BUSINESS! TERRIBLE SMH - STAY AWAY FROM THIS SITE, I HOPE THEY GET SUED. IDIOTS

Date of experience: August 27, 2015
Rotita R. Rotita Rep
over a year old

So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php

GB
1 review
2 helpful votes
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I have left a review on here recently regarding the same issue so this is more like an update.

Rotita's customer service is so awful! After my items were stolen upon delivery. Three weeks on, Linda from customer services has contacted me after seeing my review on here but is STILL only offering me 55% of MY money back!

Rotita seem to be more concerned about their loss (which is between them and the delivery company) rather than trying to provide excellent customer service to me by giving me back MY MONEY!

The items were stolen through no fault of my own, so why an I being penalised!

Date of experience: August 27, 2015
Rotita R. Rotita Rep
over a year old

So sorry to make your trouble.
Could you please contact us? And we can help you to solve this problem.
If you have any problem, you can contact us, and we will try our best to help you.
Free to contact us in this link http://www.rotita.com/support.php

Japan
1 review
0 helpful votes
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ABSOLUTELY LOVE
August 27, 2015

This has been my third purchase, and each time I have been extremely pleased with the service and quality I have got! I just received my latest purchase and it's absolutely beautiful! Its the perfect size, and looks exactly like the picture on the website. The fabric is very soft and high quality. All Rotita's clothes are fun and stylish though, and at a really affordable price!

Date of experience: August 27, 2015
Italy
1 review
0 helpful votes
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The customer service was brilliant, I want sure considering I did my research and there's a few that complain about "sold out" But I disagree completely. The service is fantastic and I had no complaints whatsoever. Once I ordered the coat it took about 2 days to process the payment and package the clothing. I had it shipped on the 3rd day and it arrived in less than 7 days from my order. So if anyone has any reservations. I am here to say trust them and you are guaranteed some fantastically crafted clothing.If I can critique them it would have to be... well actually I cant think of anything.My conclusion: Brilliant website and brilliant clothing and I will be back for more!

Date of experience: August 27, 2015
Italy
1 review
0 helpful votes
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I am so thrilled with the selection of clothes on Rotita! They have so many options, from dresses to sweaters to blazers and everything in between. And the styles are so unique! If you are looking for basic items, they have great, classic, simple pieces. However, what I really loved were the quirkier items. They have a fantastic selection of vintage dresses, with some patterns that are like nothing I've ever seen. They also have some dresses and shirts with really interesting cuts and patterns.

Date of experience: August 27, 2015
Italy
1 review
0 helpful votes
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I have seen so many mixed reviews, and a lot of them are saying they received their packages late, but I didn't have that experience at all. I ordered some longer maxi dresses, a few short, and sexy dresses for some nights out, and a few more professional dresses to wear at my office. I was so excited, and a little happy at the same time, having read some of the reviews on this site. But when I went to the site, I felt it was worth a try, so I ordered!

Date of experience: August 27, 2015
Italy
1 review
0 helpful votes
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This Site Is Useful
August 27, 2015

Some people get confused or think it's crowded, but I have never had any problems. I think that some people have an expectation of "pretty" and when they don't get it, they dismiss a site. This site is useful, and that's what I'm looking for, and that's what they deliver

Date of experience: August 27, 2015
Italy
1 review
0 helpful votes
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I've had a good experience with Rotita so far, yet I believe I've been lucky with my picks. Their clothes are cheap, they have free shipping and they have a great variety, but be careful, somethings may look very nice on the site and arrive made from cheap, costume-like materials. Some things are copies from other stores, so make sure you choose carefully.

Date of experience: August 26, 2015
Colorado
1 review
0 helpful votes
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I was worried about ordering from this site but after reading many of the reviews I realized most of the complaints against the site were about how long shipping took. This did not bother me because I understood the items were coming from China. I placed an order for 3 items they all arrived after only 9 days, in good condition and the quality was better than I expected for the price. I'm happy with my experience and will be ordering more items soon.

Date of experience: August 26, 2015