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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I'd give this 100 STARS if I could! My lil guy told me that I looked beautiful! And my hubby was rushing out the door and told me quickly that he liked it... ten minutes later, he's calling me and telling me how much he really really likes it! It fits perfectly! I'm a size 2 in womens and a 3--5 in Juniors and 34DD... after reading the reviews, I just threw a hail Mary and decided to go with my gut which was a S/M. Nothing like a women's gut instinct! Can easily wear it to work and for play! First time I've ever ordered from this company and now I am SOLD!
Hugs in all the right places. Fabric is thicker than expected, so no panty lines! Quite comfortable, too. This one looks exactly like the picture. I'm 5' 6" and the bottom hem goes right to my knee. I'm very pleased with this purchase.
This dress fits like a DREAM, I'm going to buy it in every color.( I bought green small - I'm 5'6 125lbs) hits below the knee, which is perfect, beautiful color and super comfortable. Buy it.
Absolutely LOVE this dress! The material is so light and comfy and it fits me like a glove! Very flattering, even for a full figured gal like myself! Can be casual or dressed up with heels and jewelry.
This is my second dress. Now I have black and blue. I just love them!
I bought this dress for a pageant interview I will be doing in october. I ABSOLUTELY LOVE IT. It's a little off white but the shipping was fast and it fits so perfect I just need to get out the wrinkles and wear an undershirt underneath. I am very happy with my purchase!
This is the perfect black dress. I can dress it down with flip flops or boots and tights in the winter. After reading the reviews, I decided to order a size up, (I'm a small), and it fits exactly like I wanted. I've had plenty of compliments too.
I love this dress so much! Wonderful fabric and awesome fit. I'm usually a 10 in dresses and a 12 in pants. I ordered the M and it is perfect. I am over 6' and the dress hits right at my knees. Love, love, love! I ordered purple, but I am seriously considering the black as well.
This dress was absolutely beautiful and fit perfectly! I'm 5'6 175lbs and was contemplating between the large and extra large since I'm between a size 12-14. After reading the reviews I decided on the large and it fit great. It is a bit short but the fringe on the bottom along with wearing black spandex shorts or spanks help. I highly recommend this dress for any 1920's themed event as it was a hit!
Got it quickly after pay. It's very well made and looks very pretty on and in person. I am 5'6 135 lbs and it fit perfectly. It is boxy but that is the style of the period so it still looks good. I received a ton of compliments on it. I would definitely recommend it
I felt this was actually nicer when received than how it looked on line. It's just what I was looking for and fit well. Some of the fringe on the hem would come off a bit easily but it was comfortable and a good price. True to size.
Loved this dress. Perfect for the murder mystery party I attended! Different than the typical fringe flapper dress. Great length, nice heavy material, well put together. Lots of sequence, none of which were falling off! I am a size 14 and ordered both the 12/14 and 14/16. I could have worn either, but went with the bigger one for another inch in the hip. Unique look, well worth the price!
Great dress! It came a week early, too. I am 5'3'' and 160lbs and the large fits well. I will be wearing a spank under just to smooth things out. But, I could wear it without spanks and it would still look flowy and pretty. The material is a stretchy jersey which I really like. It's very soft. Very pleased!
This Dress is so classy. I purchase the sequined dress for a party. It arrived and is very pretty to look at. It is exactly like the picture. I am extremely satisfied. My friends also want to get the dress.
Jacket was received yesterday and my husband couldn't wait to wear them. I was surprised that the pattern and design are even better than the picture. My husband love it so much. I want to buy antoher for my son, and I believe he will love it so much.
The seller was great at answering all my questions. Shipping was much faster than anticipated. I was worried about this dress being too see through and small, but it was neither! It looked great and I do recommend it.
Yes, the products look really nice, and despite all the bed reviews I still ordered. I did get my product unlike others, and all the correct pieces-however the quality is Terrible! And the sizing is truly out of whack. I ordered a large in everything-and half the clothes I'd be lucky if they fit a 10 year old. I'm 5'7", 160 lbs. a large should fit right, or be a little loose. Half the products I couldn't even try on they were so small. The quality of the material is awful-I would be scared to wash them to shrink even more. Now when I'm trying to return, they just keep asking to send pictures. I simply don't want the product and want to return-near impossible. Don't get played by this scam of a company!
ROTITA THE SITE IS FALSE! THE CLOTHING IS IN POOR TASTE! THE PICTURES ARE NOT SHOWING THE QUALITY OF THE CLOTHING! IT TOOK 33 DAYS FOR THE ITEMS TO ARRIVE! NO RECEIPTS! NO RETURN LABEL! ABSOLUTELY THE WORST THE ROTITA SITE IS VERY MISLEADING! I NEED TO KNOW HOW DO I RETURN THESE POORLY PUT TOGETHER CLOTHING!
Hi Monica,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Besides, we are also offering a refund for your suffering or loss.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
I have not received my order and have no idea when it will arrive
Hi Charnita,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. We ship the order yesterday by sf express and we have sent all info to your e-mail.
Our customer service will resolve this ASAP and we are expecting a earlier reply.
Best Regards,
Rotita Customer Service
I thought I was purchasing a oversized sweater with a boat neck. The picture made it look so large and comfy with the neck dropping off the shoulders. Instead I got a T-shirt material shirt with 3/4 length sleeves. I just can't believe they can advertise one thing and send something totally different. The only thing the same was the color. I tried several times to get in contact with the company. Please take my advice and stay away. This company is a scam. I should have threw away 25 dollars. The end result was the same.
Hi Jennier,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Our customer service will send the return address to your ASAP and we are expecting for a earlier reply.
Best Regards,
Rotita Customer Service
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Hi Jennifer,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Besides, we are also offering a refund for your suffering or loss.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service