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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Delaware
1 review
7 helpful votes
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I never received my items. When tracking the shipment it showed it never was shipped to my address. I have tried for 2 months to get a refund and got nothing!

Rotita attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2016
California
1 review
7 helpful votes
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SCAM!
August 6, 2016

This company is the BIGGEST SCAM EVER! I never received my order. They kept e-mailing me saying I gave the wrong address. B. S. They said they try delivering and nobody was there to receive. TOTALLY CRAP! STAY AWAY!

Rotita attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2016
Oregon
1 review
6 helpful votes
Follow M m.
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Pls do not buy it, it's a rip off. The merchandise has no quality. Pls don't buy it. If there is a zero rating I will rate it zero. Order no. W**************

Rotita attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2016
Rotita R. Rotita Rep
over a year old

Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
I also sent a private message about our return address, please check and reply, I will try best to solve the problem earlier.

California
1 review
0 helpful votes
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Reasonably priced
September 4, 2016

I'm really happy with the tank top I purchased. It was reasonably priced and arrived when it said it would. Definitely shopping through this site again

Date of experience: August 2, 2016
Texas
1 review
0 helpful votes
Follow Michelle B.
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I was a little skeptical because I had never heard of this site before. However I decided to give it a try and ordered a jumpsuit I have wanted for a while. I received the jumpsuit faster than I expected and had no problems what so ever. I definitely recommend trying this site!

Date of experience: August 2, 2016
California
1 review
0 helpful votes
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Its Quality Is Really Good
September 3, 2016

I don't believe I could buy this product at this price. Its quality is really good, both its style and fabric. Most important of all, I don't have to pay extra freight. It is really nice. So I decided to give it five stars.

Date of experience: August 1, 2016
California
1 review
0 helpful votes
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It Looks Amazing
September 3, 2016

It looks amazing on! I purchased both Large (based on size chart and recommendation to order based on chest size) and Medium (based on concerns that from the chest down wouldn't be fitted enough). The Medium was absolutely perfect, and the Large fits me well too. I feel very sexy, very comfortable and extremely confident in it.

Date of experience: August 1, 2016
California
1 review
0 helpful votes
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Arrived Quickly
September 3, 2016

It arrived very quickly and it's very cute. It's a little thin, but other than that it looks just like the picture and it's sexy and adorable on. I'm very pleased with this purchase and such a great price!

Date of experience: August 1, 2016
California
1 review
0 helpful votes
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Material Is Very Soft and Stretchy
September 3, 2016

Material is very soft and stretchy. I was not sure about the size, so I asked the customer service. They are very helpful to me. Now I get the product I want. Thank you very much. Will tell my friends about this website.

Date of experience: August 1, 2016
California
1 review
0 helpful votes
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Great Fit
September 3, 2016

I used to hear from my friends about this website. However, at that time, I don't like shopping on the Internet. But because it is very cheap, I tried and it changed my mind. It is comfortable and like the other reviews say, it is perfect at hiding problem areas. Great fit, flattering for all. I would buy this again.

Date of experience: August 1, 2016
California
1 review
0 helpful votes
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Love, Love, Love This Product
September 3, 2016

Love, love, love this product. I bought it in 2 colors and 2 different sizes figuring whichever one didn't fit, I could send back. Well, I kept them both because I LOVED them both and since the price was so affordable, why not?

Date of experience: August 1, 2016
California
1 review
0 helpful votes
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Highly recommended
September 3, 2016

I have been buying products with this merchant since longtime I am never disappointed by their services. They have excellent customer support and undoubtedly the best delivery service. They have variety of products, from which you can select. Highly recommended.

Date of experience: August 1, 2016
California
1 review
0 helpful votes
Follow Brenda W.
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I recently ordered some items from rotita.com. They have great clothes at great prices. As soon as I placed my order, I got an email from them saying thank you and my order was getting ready to ship. By the next day my order shipped. My order arrived at my door in little to no time. The packaging was exceptional. Everything was in the box like I ordered it. The shirts fit amazing. I really like buying from rotita.com because the prices are so affordable. I highly recommend!

Date of experience: August 1, 2016
California
1 review
0 helpful votes
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Kind seller
September 2, 2016

Very good site, can't wait to order more from you! I did follow the size chart when I choose the clothing. It is clearly and make me feel easy to choose a correct size. I am very happy with this site and will be ordering more. Very kind seller of you. Thank you so much!

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Quick shipping
September 2, 2016

Love this website! I always shopping from here. And I even recommend it to my coworker and she also liked it so much! Quick shipping before expected delivery date. The material of their clothes are nice than expected. I am very happy with all my purchase.

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Reasonable price
September 2, 2016

I'm absolutely in love with this site. They always provide high quality clothes with reasonable price. I was a bit worried about the fit when i'm shopping online. But this site provide clear size chart. So you can choose the size easily! I would absolutely recommend.

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Really awesome
September 2, 2016

I love this store. It's so hard to buy clothes online and have them fit right with good quality, but this site always do the best. I have got so many clothes from there and always feel good. The fabric is really nice and soft. I'm definitely going to buy some more from you!

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Like the clothing style
September 2, 2016

I like the clothing style of this site. Very beautiful. Have got a dress before. And I love the material. It doesn't have that cheap feel! It feels good & comfortable. Super cute product especially for the price. Thank you so much. Very kind seller!

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Good seller
September 2, 2016

Definitely a good seller! I ordered a cloth from this site. It got there early which is fine and it looks just like the picture. I am very pleased with their products due to the fits and quality. I recommend the cloth and clothing company. I will definitely order another from you again.

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Ordered many times
September 2, 2016

Package arrived on time as promised. I have ordered many times from this site. And all their products is made of very comfortable material. Have kept this store and will definitely shopping from there again. Thank you so much for your kindness.

Date of experience: July 31, 2016