Before you buy from rotita please read their return policy it really sucks. The 2 tops I ordered took a month to receive & looked nothing like the picture shown the red one said it was a sweater which it is not & the large was huge. The other was said to be red but was 2 different colors looked like a clown top! Heres the sad news if you want to return them to china you have to pay shipping both ways plus restocking fees & anything else they can try to make you pay for! I would never, ever order from this company ROTITA again! I JUST WANTED MY MONEY BACK! Guess what ain't going to happen! They told me to donate the tops to goodwill because it would cost me more than I paid to send the items back! Please stay away from this company!

They took my money on December 1st 2016. It is now December 26th 2016 and still have yet to even ship my order. So much for the ships in 2-5 business days as stated on web site... can't call all I Get is a machine that's states person not available... emailing is a joke all they state is basically waiting for it to come to our warehouse oppps we sold too many for what people ordered... so if that's the case don't keeps selling a product you don't have. Will never buy from these scammers again. Wish I would have seen these reviews I would have never ever even attempted an order.

If you used a credit card rather than spending time and more money, file a dispute with your credit card issuer or bank card issuer. Odds are they will know this company does bad business and refund your money so long as you return the product. Then you won't owe the 40% restock fee. And if you haven't received your product in the time promised then cancel the order via your card issuer. They retract the funds. You can also in some cases write Return to Sender addressee no longer resides here. Odds are by the time you get your product you'll have moved twice and put on five pounds anyways.

They claim free shipping when purchasing, but when you try to return they make it impossible stating that they cannot refund you the full amount of your purchase because of "shipping" charges. They offer you a $25 refund and let you keep the clothing, WHICH DOESN'T FIT. Order acknowledgment email also says that once payment is processed I would receive an order invoice/summary email... never received. I've asked for this because I wanted to see the breakdown of charges. Nope. Currently disputing charge with PayPal.

I learned the hard way that you should never order anything from China! All these reviews are valid and true when it comes to ordering clothing and items from China. I ordered two coats from a different company that was from China and had the same problems as the people in these reviews did. I got a total refund minus shipping costs, and got to keep the two coats, but this was after a long time arguing with them. So I learned never, and I mean, NEVER order anything from China. The coats I ordered did not look like the photo, they were cheaply made, the lining ripped in one of them, and they were way too small. I tried to sell them at a garage sale but no takers. I just want to get my shipping costs back if they ever get sold. You live and you learn. But, please NEVER order anything from China!

Okay, so my item will not make it before Christmas. I gave this company another try thinking the first time was just a mistake only to be done again almost the same way as before. I placed my order on 12/10 to find out 7 days later it was shipped which obviously changes the 6-10 day timeframe given by your website all together (false advertising). I am so sorry but this experience will make another bad review from me and I will not be using this company again.

My story is just like everyone else. Bought two coats on black Friday, haven't recieved them one month later. Their email responses are somewhat quick but they don't give any helpful information. It's all just so SHADY! I'm convinced I'll never receive my items and if I do I'm sure it won't fit or will be horrible quality according to the reviews. I am insulted and pissed and I think we should ban together and shut this site down! Sure I didn't spend a whole lot of money but it sounds like they've ripped a lot of people off and are doing pretty well for themselves and that simply needs to stop.

I purchased a cute dress and when it came, I found it was too large.
I requested an exchange and they wanted me to pay shipping both ways.
Then decided to just return and they wanted me to pay shipping and 40% penalty.
I can see the shipping one way for an exchange or 1 way for return, but not
Both ways on exchange nor a 40% penalty and return shipping. They just lost what might have been a very good customer. Product quality was okay, not outstanding, but something I would wear. Don't buy from these people! Find someone who is more reasonable with returns and exchanges! When the cost of returns and exchanges exceeds the cost of the item, that is beyond off the chart BAD!

Experts in taking orders and your money
Novices in measurements, accurate fits and finishes of clothes.
A taylor apprentice can produce more professional clothing.
Returns... you pay for postage, you might even get a percentage of your payment, but I trust I will have to wait along while for that.

Oh how I wish I had read these reviews before I ordered with this horrible excuse of a company!
I ordered a bathingsuit, that was already broken before I tried it on. The material is of very poor quality and they used mismatching fabrics, nothing like the photos.
Needless to say I contacted customer service to return my order.
At first they said I could keep the item and fix it and they would bear the cost, because sending it back would be a big hassle for me. So I thought, ok cool, saves me the trouble, not that I'll ever use the product cause it's $#*!, so I said ok. Then they told me they would do their best to give me back 20% of my paid sum as store credit! Needless to say I was NOT having that! No way I want store credit, I'll never shop with them again! I'm still trying to get this sorted. They moved up to 40% now, but still refuse me to send me their return address, so I can't actually return it to them! They keep telling me if I dont want it I should put it up for sale online and sell it on?! Seriously WTF?!

Okay, where do I began with this sad excuse for a company. DO NOT ORDER FROM HERE! Yup, that's a good start. So I ordered this coat, that was listed a pea coat and on the inside it has fur (fake of course). So, it looked super warm for winter but yet still classy. I was super excited when I placed the order. It took about 14 days to come, which whatever, it is what is coming to the US from China and all. I receive the coat and what a disgrace. I felt bad for the fabric, having to look like that. It was not a pea coat, first off, it was scratchy rain coat fabric that only went up to my belly button, the fur was disgusting it didn't even line the whole coat. The fur was not warm and soft it was like a piece of grass and they didn't even put inside the sleeves. I tried to put the thing on and it almost ripped. I paid $55 for this coat too, not $3. So I email customer service, since their number is in China and they were hard to reach. It kept telling me they were not available. So, I ended up fighting with the sales department via email for 2 weeks. First they were rude and offered me 10% off something, after fighting with them about that they go we can give you a full refund if you return the product, I said not aproblem what is the address. Then they give me the address and say okay once this item is received we will give you 60% off. WHAT THE FLYING EFF ARE YOU TALKING ABOUT DUDE! First you go from 10% off a new order, to 100% refund to 60% refund. This is not even including what I will have to pay for shipping back to freaking China from USA. They are horrible unprofessional pathetic sad company. I bet a 12 year old in a sweat shop made this, disgusting. I am outraged. I am going to rate them all over the internet. Seriously, screw them. I am going to file a fraud on my CC for this product and if they give my any crap I will hire a liar to sue the hell out of them. DO NOT ORDER FROM HERE SCAM SCAM SCAM!