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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Great service first time using this site will definitely be shopping for more
The jumpsuit looks very nice, good material and the size runs right.
Ordered a two piece suit with shorts. First time I've tried this styles of suit. Love the colors and the fit was perfect!
First time wearing it I wore to a water park and received compliments!
I'm so happy with my swim suits. They fit true to size the quality is great, the colors are vibrant fast delivery couldn't be happier. Thank you
I sent back several items and only got back $6. I spent way more than $6.
Quite disappointing.
I received my order on time and the size and quality are amazing
Had to send the first one back because of not fitting right. Finally got the reorder and it fits good. Only complaint I have is it takes forever to get your order. I ordered a top for a wedding in August and hopefully it gets here in time
Nice clothes and good prices! The clothes are good material.
Easy to use online. Even for me in my 70's! Love, love the design of clothes. Only problem is it takes forever getting to you.
All items I bought were cheaply made and looked nothing like the picture. The earrings were colored wrong, missing paint color/gems, and falling apart. The swimsuit stinks like strong chemicals no matter what I do. The shelf bra is not long enough (doesn't even cover breasts) and even if it did, the elastic is not tight at all. And the bottom is not finished - the material is just cut off, no hem or anything. Just horrible quality all around.
I am also unable to log back into my account. I have reset my password numerous times to no avail. Bad company, frustrating website, horrible products.
You're an all-star team! I appreciate your efficient customer service and attention to detail as well as the fabulous products you offer!
I liked my orders. Hat and bag you made an excellent product and you delivered all my orders
I recently ordered two swimsuits from Rotita. I was somewhat apprehensive since you never know about quality until you actually get the product. I was concerned even more so when I checked on the company and saw that it came out of Shanghia! However, less than two weeks later I received my order and was pleasantly surprised. Not only did it arrive on time, but the swimsuits are beautiful, colorful, made with a good quality material, and the fit was exactly to size. I would definitely order from this company again.
I ordered 2 swimsuits and love them both! Bright colors and great fit!
Sometimes, I will put an outfit in my cart then decide not to order it and leave it there without purchasing. Then, I'll get a text from Rotita telling me I can use coupon code SAVE15 to get 15% off as an incentive to purchase the item in my cart. So, I go in and use the code, but it doesn't accept it. This happened with a 12% coupon, too, that I was offered. Altho I like your clothes and have already purchased one bathing suit, your site is too confusing and I feel like you're trying to rip me off. It shouldn't be that hard to use a coupon code that YOU offered to me, directly.
Great prices but shipping could be faster. Quality merchandise.
Bathing suits fit perfectly true to size good quality received them in a timely fashion
Took advantage of a flash sale and bought a lot of swimwear, I teach water aerobics and your products hold up so well to all the chlorine and sunshine. Love all my different styles and colors makes my work very enjoyable!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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