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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Great service
July 29, 2023

Great service first time using this site will definitely be shopping for more

Date of experience: July 28, 2023
Texas
1 review
0 helpful votes
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Good material right size.
July 28, 2023

The jumpsuit looks very nice, good material and the size runs right.

Date of experience: July 28, 2023
Indiana
1 review
0 helpful votes
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Swimsuit
July 28, 2023

Ordered a two piece suit with shorts. First time I've tried this styles of suit. Love the colors and the fit was perfect!
First time wearing it I wore to a water park and received compliments!

Date of experience: July 28, 2023
Michigan
1 review
0 helpful votes
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Outstanding
July 28, 2023

I'm so happy with my swim suits. They fit true to size the quality is great, the colors are vibrant fast delivery couldn't be happier. Thank you

Date of experience: July 28, 2023
Georgia
1 review
0 helpful votes
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Did not Get Full Refund
August 27, 2023

I sent back several items and only got back $6. I spent way more than $6.
Quite disappointing.

Date of experience: July 27, 2023
Egypt
1 review
0 helpful votes
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Amazing quality
July 25, 2023

I received my order on time and the size and quality are amazing

Date of experience: July 24, 2023
Pennsylvania
2 reviews
0 helpful votes
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Wonderful
July 24, 2023

Very happy with my bathing suit. Fabric is excellent quality and the fit is perfect. I would definitely recommend this company.

Date of experience: July 24, 2023
California
1 review
0 helpful votes
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Fits good.
July 24, 2023

Had to send the first one back because of not fitting right. Finally got the reorder and it fits good. Only complaint I have is it takes forever to get your order. I ordered a top for a wedding in August and hopefully it gets here in time

Date of experience: July 24, 2023
Puerto Rico
2 reviews
0 helpful votes
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Beautiful clothes!
July 23, 2023

Nice clothes and good prices! The clothes are good material.

Date of experience: July 23, 2023
Florida
1 review
0 helpful votes
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Easy online!
July 21, 2023

Easy to use online. Even for me in my 70's! Love, love the design of clothes. Only problem is it takes forever getting to you.

Date of experience: July 21, 2023
Texas
1 review
1 helpful vote
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All items I bought were cheaply made and looked nothing like the picture. The earrings were colored wrong, missing paint color/gems, and falling apart. The swimsuit stinks like strong chemicals no matter what I do. The shelf bra is not long enough (doesn't even cover breasts) and even if it did, the elastic is not tight at all. And the bottom is not finished - the material is just cut off, no hem or anything. Just horrible quality all around.

I am also unable to log back into my account. I have reset my password numerous times to no avail. Bad company, frustrating website, horrible products.

Date of experience: July 20, 2023
South Carolina
2 reviews
0 helpful votes
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A satisfied customer!
July 18, 2023

You're an all-star team! I appreciate your efficient customer service and attention to detail as well as the fabulous products you offer!

Date of experience: July 18, 2023
Ohio
2 reviews
1 helpful vote
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Good customer
July 14, 2023

I liked my orders. Hat and bag you made an excellent product and you delivered all my orders

Date of experience: July 14, 2023
Arkansas
3 reviews
1 helpful vote
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Beautiful Swimsuits
July 14, 2023

I recently ordered two swimsuits from Rotita. I was somewhat apprehensive since you never know about quality until you actually get the product. I was concerned even more so when I checked on the company and saw that it came out of Shanghia! However, less than two weeks later I received my order and was pleasantly surprised. Not only did it arrive on time, but the swimsuits are beautiful, colorful, made with a good quality material, and the fit was exactly to size. I would definitely order from this company again.

Date of experience: July 14, 2023
Georgia
1 review
0 helpful votes
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Overall good experience!
July 14, 2023

I ordered 2 swimsuits and love them both! Bright colors and great fit!

Date of experience: July 14, 2023
Maryland
1 review
0 helpful votes
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Coupon Codes Don't Work
August 12, 2023

Sometimes, I will put an outfit in my cart then decide not to order it and leave it there without purchasing. Then, I'll get a text from Rotita telling me I can use coupon code SAVE15 to get 15% off as an incentive to purchase the item in my cart. So, I go in and use the code, but it doesn't accept it. This happened with a 12% coupon, too, that I was offered. Altho I like your clothes and have already purchased one bathing suit, your site is too confusing and I feel like you're trying to rip me off. It shouldn't be that hard to use a coupon code that YOU offered to me, directly.

Date of experience: July 13, 2023
Nevada
1 review
0 helpful votes
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Overall experience
July 12, 2023

Great prices but shipping could be faster. Quality merchandise.

Date of experience: July 12, 2023
Kansas
2 reviews
0 helpful votes
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Easy
July 12, 2023

It is so easy ordering from here. Everything goes smoothly and fast. I love shopping here. Im very satisfied with my experiences at Rotita.

Date of experience: July 12, 2023
Canada
1 review
0 helpful votes
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Bathing suits
July 12, 2023

Bathing suits fit perfectly true to size good quality received them in a timely fashion

Date of experience: July 12, 2023
Alabama
1 review
0 helpful votes
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Set for summer
July 12, 2023

Took advantage of a flash sale and bought a lot of swimwear, I teach water aerobics and your products hold up so well to all the chlorine and sunshine. Love all my different styles and colors makes my work very enjoyable!

Date of experience: July 12, 2023