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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Good quality, accurate size guide and prompt international delivery. Love my new clothes and can't wait to buy more from you.
Ordered swimsuit 3 weeks ago. Haven't gotten merchandise although I got a notice it had been shipped sometime back. Where is my order?
Bottoms for perfect! Top is to small can't wear it! Need an option to order the to and bottom in different sizes.
I love the dress! The material is better than I thought it would be. And at this price I thought it wouldnt be too great and Id never heard of the website, but its great! Im 59 and the medium size fit perfectly! Its long enough to tough my toes! I love it!
I had a problem and the service I received was wonderful. This is a fantastic company with stong customer service focus. Thank you for your help and resolution.;-)
I will not order from this company again. I ordered a dress on April 16th for a wedding on May 6th. I never received my dress. I want to cancel my order and want a refund.
Their items seem to run a little small but the prices & quality of their products keep me coming back
I ordered a bathing suit according to sizing chart, it was way to big. I wanted to exchange that item till i was told i had to pay to send item back to them plus i would have to pay to get new item mailed to me. So i agreed to have of credit applied to in store credit. Ok so i ordered a dress with thinning about the sizing chart and with bathing suit in mind. It was too small. They offered me a refund of money i spent not even half of the credits i used. I will never use this company again, they took my money as far as i am concerned.
I received my order the dress is ok but, one of the sleeves is shorter than the other one. The quality is not that good. Why would you not have better merchandise people are willing to purchase from you but you take too long the quality is not that good. Why, why can't you do better by your customers. So things are ok but there are flaws in the merchandise. Please do better, I'm afraid to order again. If you put them ON line then let the merchandise look like the picture. Please do better.
I recently purchased a few tops from LiliGal and find them to be very stylish and unique. The fit is perfect and true to size, the prices are reasonable, the whole experience has been wonderful.
I took a look at the other comments on the right side of this page... and believe me I am sort of surprise... for me everything went just fine even that time where the marchandise was not aviable, i verify my account and the "credit" was there waiting my next order... but I never try the "refund" nether the "return back", so I am kind of sorry for those girls having bad expérience... I wish the best for the following...
The products I ordered were exactly as shown and depicted. It took about a month to get them but I knew this upfront so I ordered early. I will definitely use them again.
Recently I ordered a shirt. It came within the time frame that I was quoted and it was quite affordable.
I brought a bathing suit, it for perfectly and it arrived rather fast. The bathing suit wad a groups quality and the sizing suggestion was right on point. Love love love my bathing suit
I revived the dress I have order from Rotita, it was a nice looking dress but I wasnt sure if its was as I see on the site. So I take a chance and the price was low so I was thinking its not good stuff. When the item came it was great I have to say I cant wait to order again they have very beautiful dresses. For anyone who is thinking of buying please do I am very happy with my order. I will always buy again. The shipping came fast too.
Love the clothing and reasonable prices. I hope the return refund is okay. Have 4 items so far. Two of them were incredibly late. I'm hoping they fit. The next order to arrive is bathing suits. They look adorable from the pictures.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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