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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Australia
2 reviews
0 helpful votes
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Good quality
May 6, 2018

Good quality, accurate size guide and prompt international delivery. Love my new clothes and can't wait to buy more from you.

Date of experience: May 3, 2018
North Carolina
1 review
2 helpful votes
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Ordered swimsuit 3 weeks ago. Haven't gotten merchandise although I got a notice it had been shipped sometime back. Where is my order?

Date of experience: May 3, 2018
Virginia
1 review
1 helpful vote
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Bottoms for perfect! Top is to small can't wear it! Need an option to order the to and bottom in different sizes.

Date of experience: May 3, 2018
Texas
1 review
1 helpful vote
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I love the dress! The material is better than I thought it would be. And at this price I thought it wouldnt be too great and Id never heard of the website, but its great! Im 59 and the medium size fit perfectly! Its long enough to tough my toes! I love it!

Date of experience: May 3, 2018
Tennessee
1 review
0 helpful votes
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Love it!
May 6, 2018

Cute clothes, great prices! There's always something cute no matter the occasion I'm shopping for. And the prices are ALWAYS low.

Date of experience: May 3, 2018
New Hampshire
1 review
1 helpful vote
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Customer focus!
May 6, 2018

I had a problem and the service I received was wonderful. This is a fantastic company with stong customer service focus. Thank you for your help and resolution.;-)

Date of experience: May 3, 2018
Virginia
2 reviews
5 helpful votes
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I want a refund - defective material, Please respond. You need to pay attention to
Product control. Would appreciate a response.

Date of experience: May 3, 2018
New Jersey
1 review
1 helpful vote
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Dress
May 4, 2018

I will not order from this company again. I ordered a dress on April 16th for a wedding on May 6th. I never received my dress. I want to cancel my order and want a refund.

Date of experience: May 3, 2018
Florida
1 review
1 helpful vote
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Their items seem to run a little small but the prices & quality of their products keep me coming back

Date of experience: May 3, 2018
California
5 reviews
0 helpful votes
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Dresses
May 6, 2018

The dresses I have ordered have all been very nice. It just takes all long time to receive but otherwise am satisfied with order

Date of experience: May 3, 2018
Iowa
2 reviews
5 helpful votes
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I ordered a bathing suit according to sizing chart, it was way to big. I wanted to exchange that item till i was told i had to pay to send item back to them plus i would have to pay to get new item mailed to me. So i agreed to have of credit applied to in store credit. Ok so i ordered a dress with thinning about the sizing chart and with bathing suit in mind. It was too small. They offered me a refund of money i spent not even half of the credits i used. I will never use this company again, they took my money as far as i am concerned.

Date of experience: May 3, 2018
Mississippi
2 reviews
1 helpful vote
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I received my order the dress is ok but, one of the sleeves is shorter than the other one. The quality is not that good. Why would you not have better merchandise people are willing to purchase from you but you take too long the quality is not that good. Why, why can't you do better by your customers. So things are ok but there are flaws in the merchandise. Please do better, I'm afraid to order again. If you put them ON line then let the merchandise look like the picture. Please do better.

Date of experience: May 3, 2018
California
3 reviews
1 helpful vote
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Nice
May 6, 2018

Like the blouse and the color and style. This is the first time I ordered from here and so far I am satisfied

Date of experience: May 3, 2018
New York
1 review
1 helpful vote
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Stylish & Unique
May 6, 2018

I recently purchased a few tops from LiliGal and find them to be very stylish and unique. The fit is perfect and true to size, the prices are reasonable, the whole experience has been wonderful.

Date of experience: May 3, 2018
Canada
1 review
1 helpful vote
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Welll.
May 6, 2018

I took a look at the other comments on the right side of this page... and believe me I am sort of surprise... for me everything went just fine even that time where the marchandise was not aviable, i verify my account and the "credit" was there waiting my next order... but I never try the "refund" nether the "return back", so I am kind of sorry for those girls having bad expérience... I wish the best for the following...

Date of experience: May 3, 2018
South Carolina
1 review
1 helpful vote
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The products I ordered were exactly as shown and depicted. It took about a month to get them but I knew this upfront so I ordered early. I will definitely use them again.

Date of experience: May 3, 2018
Florida
1 review
1 helpful vote
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Not bad
May 6, 2018

Recently I ordered a shirt. It came within the time frame that I was quoted and it was quite affordable.

Date of experience: May 3, 2018
New Jersey
1 review
1 helpful vote
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Great
May 6, 2018

I brought a bathing suit, it for perfectly and it arrived rather fast. The bathing suit wad a groups quality and the sizing suggestion was right on point. Love love love my bathing suit

Date of experience: May 3, 2018
New York
2 reviews
0 helpful votes
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Great
October 7, 2023

I revived the dress I have order from Rotita, it was a nice looking dress but I wasnt sure if its was as I see on the site. So I take a chance and the price was low so I was thinking its not good stuff. When the item came it was great I have to say I cant wait to order again they have very beautiful dresses. For anyone who is thinking of buying please do I am very happy with my order. I will always buy again. The shipping came fast too.

Date of experience: May 3, 2018
Colorado
2 reviews
0 helpful votes
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So far so good.
May 6, 2018

Love the clothing and reasonable prices. I hope the return refund is okay. Have 4 items so far. Two of them were incredibly late. I'm hoping they fit. The next order to arrive is bathing suits. They look adorable from the pictures.

Date of experience: May 3, 2018