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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Christmas tops
November 22, 2021

They took a couple of weeks to arrive, but were worth the wait.

Date of experience: November 22, 2021
GB
1 review
0 helpful votes
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Amazing dress
November 22, 2021

Not only was the delivery very quick, my dress is absolutely stunning. Good quality and superb price. Thank you

Date of experience: November 21, 2021
New Zealand
1 review
0 helpful votes
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Clothing purchase
November 22, 2021

Great price and product is a god fit and excellent delivery time

Date of experience: November 21, 2021
Germany
1 review
0 helpful votes
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Super!
November 22, 2021

Super schnelle Lieferung und tolle kleider, passt alles perfekt, wie beschrieben
Ich kann nur weiterempfehlen

Date of experience: November 21, 2021
Florida
1 review
0 helpful votes
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Happy with my purchase!
November 22, 2021

Love the top I ordered. Delivery time was good. Quality of the product seems excellent even though I haven't laundered it yet. All in all, I am very satisfied. Price seemed a little high with shipping. I guess I need to watch for sales and order more items at a time to save on shipping.

Date of experience: November 21, 2021
California
1 review
0 helpful votes
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Customer Service
November 22, 2021

I didn't understand my account, Customer Service communicated with me and was very professional and helped me to understand my account.

Date of experience: November 21, 2021
Tennessee
1 review
0 helpful votes
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One Satisfied Shopper
November 22, 2021

I really enjoy shopping with Rotita. The clothes are beautifully made and affordable. They are true to size and look just like the picture. I have received multiple compliments on the dresses that I have purchased. I am extremely with my purchases

Date of experience: November 21, 2021
California
1 review
0 helpful votes
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Nice Christmas blouse.
November 21, 2021

Came in a timely manner. Pretty blouse.it would've great if you put the type of material in the description.

Date of experience: November 20, 2021
Ohio
1 review
0 helpful votes
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Timely Manner
November 21, 2021

Any questions I had they got back to me right away. I had a preorder cancelled an they gave me the option to have a refund or credit, and it was all taken care of in a timely manner.

Date of experience: November 20, 2021
Indiana
1 review
0 helpful votes
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Amazing Tops
November 20, 2021

Love, Love, Love the tops! One of my favorite sellers. Fast shipping.

Date of experience: November 20, 2021
Florida
1 review
0 helpful votes
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Very nice clothes
November 20, 2021

Easy to place order did take a bit to arrive but very happy with the clothes that I bought. Will definitely be purchasing again

Date of experience: November 20, 2021
Spain
1 review
0 helpful votes
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Preciosa sudadera de leopardo, rotita
November 20, 2021

He recibido una sudadera de leopardo de la marca Rotita. Ha llegado a Sevilla en 1 semana y media.
Envío rápido, prenda preciosa.

Date of experience: November 20, 2021
Australia
1 review
0 helpful votes
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Prompt Service and Easy Communication
November 20, 2021

Was a really good and easy experience communicating with you and quick reply considering the time difference. Looking forward to seeing my new swimmers and hope that they're just as impressive!

Date of experience: November 19, 2021
Pennsylvania
1 review
0 helpful votes
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Helpful customer service
November 20, 2021

I emailed to check on the status of my order and the representative was quick to respond back and try to get the order out quickly

Date of experience: November 19, 2021
Iowa
1 review
0 helpful votes
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Customer Service
November 19, 2021

I would recommend Rotita. Their customer service is wonderful.

Date of experience: November 19, 2021
Italy
3 reviews
0 helpful votes
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Vestito molto carino
November 19, 2021

Ho preso un abito dal sito di rotita per festeggiare un compleanno. Molto carino ed economico, grazie a Freya per il consiglio

Date of experience: November 19, 2021
Texas
1 review
0 helpful votes
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Awesome
November 19, 2021

I am pleased and satisfied with the purchase. I recommend the clothes to anyone. Excellent material.

Date of experience: November 18, 2021
North Carolina
1 review
0 helpful votes
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Versatile Shacket Dress.
November 19, 2021

I am absolutely in love with this shacket dress. Its versatile. It can be worn as a dress in itself or you can throw it over a simple dress, complement it with trousers, or use it over skirt. It will make you stand out. The material is super soft, light and comfy. Makes you feel as if you are not wearing anything. If you are looking to add a stylish piece to your wardrobe then this shacket is a game changer.

Date of experience: November 18, 2021
Canada
2 reviews
0 helpful votes
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Satisfaction
November 19, 2021

I received my order of 4 tops on Thursday. Wore one of them to work on Friday, and received compliments right away. They fit true to the size advertised, and the colours are beautiful and vibrant. I had a bit of an issue with my computer when first placing the order, and thought the order didn't go through, so had started my order over, just to find out, that it did go through, and my order was doubled. I contacted customer service, and they corrected my order right away. Great service!

Date of experience: November 18, 2021
Canada
1 review
0 helpful votes
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Nice items
November 19, 2021

Easy to buy, good quality, I paid for expedited shipping as one of the items is a seasonal sweater. Very nice

Date of experience: November 18, 2021