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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Great Customer Service
September 13, 2024

I ordered 2 dresses, 1 pant suit, and one top. The items arrived well packaged. My usual size has been L (large). Everything in my order was beautiful, good quality but much too generous in size large. I needed to return 3 out of the four. I asked for credit for one, and exchange for the other two in an M (medium size). All have arrived and in size M, fit great. I love the clothing that they show on line. When I get my credit, I will be purchasing a few more items in size M.

Date of experience: September 13, 2024
Canada
1 review
0 helpful votes
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Bathing suits
September 9, 2024

The quality of the bathing suits were good, but made small. You need to size up for sure. I don't like the fact that there's no one to talk to when you have a problem. There should be a customer service call center. It's all done on the computer which is fine if you don't have any problems.

Date of experience: September 9, 2024
New Mexico
1 review
0 helpful votes
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Dresses
September 9, 2024

Ordered 2 dresses for a funeral. Both too small. Just the way it was made... will return.

Date of experience: September 8, 2024
Canada
1 review
0 helpful votes
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Trip shopping
September 7, 2024

Excellent ideas from browsing means more spend! Sizing is great always fits.

Date of experience: September 6, 2024
Nebraska
4 reviews
0 helpful votes
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Extremely easy to use this website
September 6, 2024

Rita made it extremely easy to order products! All I had to do was follow their directions which were clearly stated in English. I loved that I could pay in PayPal or using debit or credit cards. The clothes are also of excellent quality as I have purchased from this site before!

Date of experience: September 6, 2024
North Carolina
5 reviews
2 helpful votes
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Always have an issue
August 30, 2024
Updated review

Without fail I order per bust and it is huge underarm or generally
Tunics are same but too short to cover modestly to bum
Color is rarely vibrant
I am done. I try to dress my self, 4 daughter and friend.We are done

Date of experience: August 30, 2024

They have poor sizing, over priced and poor photos
January 22, 2022
Previous review

Sizing is inconsistent, by time you get item it is too late to order larger or smaller by one to 3 sizes. You have to pay to return so you lose shipping both ways unless you ordered enough to get free shipping one way. Clothes aren't same as look, like not shiny, or deep
Purple, rarely include length and style is not figure flattering, they turn model so you think dress is fitted but is a sack

Date of experience: December 22, 2021
New York
1 review
0 helpful votes
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Sharing is caring
August 28, 2024

Purchase a dress but realized that it was the wrong size due. This being my first time ordering I was upset that I would make another mistake. Contacted customer service and they took care of everything plus help to place another order.

Date of experience: August 28, 2024
California
1 review
0 helpful votes
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Right price for quality stuffs
August 28, 2024

Had a good experience. The goods arrived as specified. The quality was good and the price was right.

Date of experience: August 28, 2024
New Jersey
1 review
0 helpful votes
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Exchange and return
August 26, 2024

It was easy and I find the process makes your shopping experience easy.

Date of experience: August 26, 2024
Canada
1 review
0 helpful votes
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Great style and quality
August 25, 2024

Love my suit that fit, I must have ordered the wrong size for the other one.

Date of experience: August 25, 2024
GB
1 review
0 helpful votes
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Satisfied customer
August 25, 2024

I was very pleased to see such a great variety of items which are always of high quality.
The website is easy to use` and the customer service is excellent. Thank you.

Date of experience: August 25, 2024
Texas
1 review
0 helpful votes
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Timing
August 24, 2024

I ordered clothes on 7/18 for vacation on 8/8.
Didn't receive them in time. It took over a month to receive 4 items. Disappointing not to get to wear it.

Date of experience: August 24, 2024
Illinois
1 review
0 helpful votes
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Dress
August 24, 2024

I ordered a very nice dress for my Grandson's wedding. It arrived promptly and is beautiful! I'm very pleased with it, the dress is very well made.

Date of experience: August 24, 2024
GB
1 review
0 helpful votes
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Lady
August 23, 2024

Hope the goods match my expectation this is my first time ordering from this firm

Date of experience: August 23, 2024
New Mexico
1 review
0 helpful votes
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ROTITA Dresses
August 22, 2024

I appreciate the good quality of your dresses and the prices are reasonable.

Date of experience: August 21, 2024
Canada
2 reviews
0 helpful votes
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Simple & interesting
August 21, 2024

I had no problems at all with the ordering process & the items came sooner than expected. I was a bit disappointed with the fabric but it did not affect the wear.

Date of experience: August 21, 2024
Wisconsin
2 reviews
0 helpful votes
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Repeat buyer
August 21, 2024

I've bought 6 suits from here with fantastic results and great comfort. Well buy again.

Date of experience: August 21, 2024
Maryland
1 review
0 helpful votes
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I Love it!
August 21, 2024

True to Size and was delivered faster than I expected.
Again I say I adore it.

Date of experience: August 21, 2024
Canada
1 review
0 helpful votes
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Tankinis
August 21, 2024

Already wrote a review. Great suits, great colours, true to size. Ordered 2 last year and 2 more this year.

Date of experience: August 21, 2024
Utah
1 review
0 helpful votes
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Good shoping
August 20, 2024

There is nothing that I want to say at this time...

Date of experience: August 19, 2024