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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I ordered 2 dresses, 1 pant suit, and one top. The items arrived well packaged. My usual size has been L (large). Everything in my order was beautiful, good quality but much too generous in size large. I needed to return 3 out of the four. I asked for credit for one, and exchange for the other two in an M (medium size). All have arrived and in size M, fit great. I love the clothing that they show on line. When I get my credit, I will be purchasing a few more items in size M.
The quality of the bathing suits were good, but made small. You need to size up for sure. I don't like the fact that there's no one to talk to when you have a problem. There should be a customer service call center. It's all done on the computer which is fine if you don't have any problems.
Excellent ideas from browsing means more spend! Sizing is great always fits.
Rita made it extremely easy to order products! All I had to do was follow their directions which were clearly stated in English. I loved that I could pay in PayPal or using debit or credit cards. The clothes are also of excellent quality as I have purchased from this site before!
Without fail I order per bust and it is huge underarm or generally
Tunics are same but too short to cover modestly to bum
Color is rarely vibrant
I am done. I try to dress my self, 4 daughter and friend.We are done
Sizing is inconsistent, by time you get item it is too late to order larger or smaller by one to 3 sizes. You have to pay to return so you lose shipping both ways unless you ordered enough to get free shipping one way. Clothes aren't same as look, like not shiny, or deep
Purple, rarely include length and style is not figure flattering, they turn model so you think dress is fitted but is a sack
Purchase a dress but realized that it was the wrong size due. This being my first time ordering I was upset that I would make another mistake. Contacted customer service and they took care of everything plus help to place another order.
Had a good experience. The goods arrived as specified. The quality was good and the price was right.
It was easy and I find the process makes your shopping experience easy.
Love my suit that fit, I must have ordered the wrong size for the other one.
I was very pleased to see such a great variety of items which are always of high quality.
The website is easy to use` and the customer service is excellent. Thank you.
I ordered clothes on 7/18 for vacation on 8/8.
Didn't receive them in time. It took over a month to receive 4 items. Disappointing not to get to wear it.
I ordered a very nice dress for my Grandson's wedding. It arrived promptly and is beautiful! I'm very pleased with it, the dress is very well made.
I appreciate the good quality of your dresses and the prices are reasonable.
I had no problems at all with the ordering process & the items came sooner than expected. I was a bit disappointed with the fabric but it did not affect the wear.
I've bought 6 suits from here with fantastic results and great comfort. Well buy again.
True to Size and was delivered faster than I expected.
Again I say I adore it.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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