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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Pleased
February 17, 2022

Always been very happy y with bathing suits I have received. Good quality

Date of experience: February 17, 2022
Indiana
1 review
0 helpful votes
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Great customer support
February 17, 2022

They've been patient & kind working with me. Helping me along the way in helping me exchange a bathing suit I wasn't happy with, with one I think I will be happy with

Date of experience: February 16, 2022
New Zealand
1 review
0 helpful votes
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Awesome
February 17, 2022

Great service, good products and kept me updated constantly as to where my goods where.
Will not hesitate to purchase from them again

Date of experience: February 16, 2022
California
1 review
0 helpful votes
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Great Swimwear Products!
February 17, 2022

Great quality and cute designs. Order came within a week of ordering, so fairly quickly. It's my first time ordering from here and so far so good. I'm happy with my purchases!

Date of experience: February 16, 2022
Spain
1 review
0 helpful votes
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Great!
February 17, 2022

I am delighted with the articles, they are very beautiful and the fabric with which they are made is of very good quality. Spectacular finishes.

Date of experience: February 16, 2022
Italy
1 review
0 helpful votes
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Amazing dress
February 16, 2022

I bought one of their dresses, beautiful in the photo, wonderful worn. I'm really happy. Thanks Rotita

Date of experience: February 16, 2022
Canada
1 review
0 helpful votes
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Happy first-time customer
February 16, 2022

Something (maybe customs? It wasn't too clear) held my delivery a week longer than the initial estimate, but the helpdesk was prompt in looking into matters abd I was so pleased with the items when they arrived the very next day! I used the online sizing advice, and was impressed with each of the three items (blouse; bathing suit; sweater). Colours and style were exactly as advertised, and I look forward to ordering from Rotita again soon.

Date of experience: February 16, 2022
Canada
1 review
0 helpful votes
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The cost to exchange and return the item cost me more than the item. I will not be purchasing anything further. I await my exchanged item. Also takes too long for items to arrive.

Date of experience: February 16, 2022
Australia
1 review
0 helpful votes
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Needed a bigger size
February 16, 2022

Returned the goods for exchange, the communications have been great and prompt. Has been a relatively easy process.

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Great company
February 16, 2022

Very happy with this company my swimwear was best I have ever brought.
And if you need support with an other they are so helpful and respond so quickly.

Date of experience: February 15, 2022
Greece
2 reviews
0 helpful votes
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Black shirt
February 16, 2022

I just love black shirt you can wear it in a few ways.just love it which every way.qualify is so perfect

Date of experience: February 15, 2022
Australia
1 review
0 helpful votes
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Good communication re: returned item
February 16, 2022

I had to return swimwear for exchange to a different size. Good communication to get the return address. I have been contacted to say the return has been received and the replacement is being processed now. So far, happy with the product and the service.

Date of experience: February 15, 2022
New Jersey
1 review
0 helpful votes
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Purchase of two tops
February 16, 2022

Purchase 2 of the same tops in a medium but different colors. One of them fits a little tight while the other 1 is actually Stretchy. I like both of them but I wish they Fit the same as
the stretchy one.
Otherwise the patterns on the clothes were exactly what I was expecting.

Date of experience: February 15, 2022
California
1 review
0 helpful votes
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Very grateful and will definitely spread the word.

Date of experience: February 15, 2022
Georgia
1 review
0 helpful votes
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I got this beautiful dress on valentine's day.It is so beautiful and material is made up of high quality.My friend's are apriciating me when i wear it and am really very happy.

Date of experience: February 15, 2022
Utah
1 review
0 helpful votes
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Good Value
February 15, 2022

This swim suit fits well and feels like good quality fabric. And it's really cute

Date of experience: February 15, 2022
Canada
1 review
0 helpful votes
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CUSTOMER SREVICE
February 15, 2022

This has nothing to do with the quality of the items it was just a customer service question and I was helped fast and resolved what I had asked about so far so good will do another one once I get my goods.

Date of experience: February 15, 2022
Canada
1 review
0 helpful votes
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Review
February 15, 2022

My experience with rotita all the time has been wonderful

Date of experience: February 15, 2022
North Carolina
1 review
0 helpful votes
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Easy to place an order
February 15, 2022

I like what I ordered from Rotita the next time I will make sure when the order is complete it shows my complete address so I can receive my package. I will be ordering more items in the future.

Date of experience: February 15, 2022
Germany
1 review
0 helpful votes
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Love the quality and collection
February 15, 2022

I ordered one dress and one skirt. The delivery was within a week and when i opened the package, i was really happy. The quality is amazing and the it fits perfectly.

Date of experience: February 15, 2022