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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I had to make a change to my order after placing it. I emailed from the contact us info provided. The next day, I got the change resolved and problem solved.
Thank you
Great communication, love hope nice an helpful they are.
I love these swimmers. They fit well and look amazing. I have a long torso but they fitted really well.
Could not find my order, wrote to customer service and git a position response immidately. Order was found and I am so pleased with my dresses. Thank you.
Got my first order on time tops swim dress and pants just right pants a bit long but not a problem
I was happy that I was able to return my item and was given a refund to my credit card.
Good service, relatively speedy delivery in this current climate. Quality of clothes appears to be OK but will see how they wear.
Fit pretty good and fairly true to size
Un pantalón que sorprende gratamente por cómo sienta, por calidad de tela y su relación C/P. Repetiré seguro, amo Rotita
Love Rotita collection and product quality. There are so many styles to choose from and the fit and material is very impressive
Shipping time was as expected. They kept me informed on progress and provided a tracking number. Pleased with product.
Ordered 3 blouses/shirt, they arrived within a week of ordering that was great, the 3 blouses/shirt fit perfect & were beautiful, they were all sequined type blouses/shirts, made very well, but the colors were amazing, the wine red is stunning, very pleased with my products have already ordered more items cant wait to get them, this company I highly recommend.
Service was great! I ordered my dress and it was the best ever, high quality!
I ordered a few bathing suits from this company. When I got them they did not fit me properly and I contacted customer service to send them back and they promptly responded to my messages and sent me instructions immediately on what to do and soon refunded me. It is rare that this happens so quickly. I am impressed. Thank you
This company was very easy to work with. They were very responsive to my inquiries. I needed to exchange one of the items in my order for a different size, and they made the process so easy. I returned the item about 5 days ago, and I received confirmation that my exchanged item is on its way. I am very pleased with their customer service!
Not happy with the way the dress was packed I am still trying to get the creases out
I wanted an information and the help i recieved was really food! She was really gentle and resolved my problem, It was helpful
I had an issue with my mailing address and the post office decided to return it to sender. I emailed Rotita and my agent was wonderful! One of the best agents I have ever worked with! Once they get my package back they are going to immediately resend it to my correct t address right away, and for free!
Great customer service! Return & refund very quick. Will definitely be a return customer! Very good quality products!
I loved my blouse, the quality, the model and the online experience. Thank you!
I returned 3 dCustomer serve got in touch with me right away. There was a little back and forth but they were right on top of it. I was eventually able to get the clothes I wanted. The clothes that I received originally were cute and good quality. Unfortunately, they didn't have all 3 dresses in my size.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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