Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rotita

Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey stargrey stargrey stargrey stargrey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Greece
2 reviews
0 helpful votes
Follow Constantina A.
Unfollow Constantina A.
Share Review
Report Review

Swimsuit
March 30, 2022

I love my new swimsuit I got from Rotita! It fits perfect and it's exactly the same as the picture saws! I will definitely recommend it to you! Thank you so much!

Date of experience: March 30, 2022
GB
1 review
0 helpful votes
Follow Kelly U.
Unfollow Kelly U.
Share Review
Report Review

Gorgeous
March 30, 2022

My jumpsuit came quickly it is exactly as described and I am extremely happy with it.
Highly recommended

Date of experience: March 30, 2022
Italy
1 review
0 helpful votes
Follow Daniela G.
Unfollow Daniela G.
Share Review
Report Review

Full American
March 30, 2022

I am fine with excellent fabric but above all comfortable

Date of experience: March 29, 2022
Oklahoma
1 review
0 helpful votes
Follow Gale E.
Unfollow Gale E.
Share Review
Report Review

Swimsuit exchange
March 29, 2022

Exchanging my swimsuit was so easy! I am impressed with Modlily and how they do business!

Date of experience: March 29, 2022
Texas
2 reviews
0 helpful votes
Follow Sadhna T.
Unfollow Sadhna T.
Share Review
Report Review

Love Rotita clothes always
March 29, 2022

Beautiful style and designs. Their clothes are original. Perfect for everyone who love new designs. I love it.

Date of experience: March 29, 2022
Canada
1 review
0 helpful votes
Follow Lise X.
Unfollow Lise X.
Share Review
Report Review

My order received
March 29, 2022

The last order I received was complete the size XL I thought would be a good size since the previous order which was a little small. I have always ordered L. In saying this I am somewhat confused with the sizes now because this order the items are a bit large. The service I have received has been good.
Thank you

Date of experience: March 29, 2022
Jamaica
1 review
0 helpful votes
Follow Ann-Marie K.
Unfollow Ann-Marie K.
Share Review
Report Review

Excellent Service
March 29, 2022

My first order arrived before the scheduled delivery date. The product was exactly as advertised. I got what I ordered.

I was able to modify my second order with the ticket system. The response was quick. Excellent service! I will keep shopping.

Date of experience: March 29, 2022
Tennessee
1 review
0 helpful votes
Follow Newman Q.
Unfollow Newman Q.
Share Review
Report Review

Great
March 29, 2022

I ordered some swimsuits. Love them material. All but 1 fit well. Great service. I would order from them again.

Date of experience: March 29, 2022
Canada
1 review
0 helpful votes
Follow Sylvie K.
Unfollow Sylvie K.
Share Review
Report Review

Merci
March 29, 2022

Merci à Clara pour son bon service. Elle a toujours été d'une bonne écoute.

Date of experience: March 29, 2022
New Hampshire
1 review
0 helpful votes
Follow Kathy S.
Unfollow Kathy S.
Share Review
Report Review

Exchange
March 29, 2022

At first my experience was not great. However the last person to finally help was great!

Date of experience: March 29, 2022
Italy
1 review
0 helpful votes
Follow Veronica S.
Unfollow Veronica S.
Share Review
Report Review

Super soddisfatta
March 29, 2022

Sito molto intuitivo e prezzi fantastici, i capi d'abbigliamento sono di ottima qualità, il mio cardigan è super morbido e veste perfettamente, sono felice di aver trovato un brand che offre prodotti di qualità ad ottimi prezzi.

Date of experience: March 29, 2022
Italy
2 reviews
0 helpful votes
Follow Alessandra O.
Unfollow Alessandra O.
Share Review
Report Review

Ottima qualità
March 29, 2022

Parto subito col dire che il sito è molto semplice da utilizzare. La scelta dei prodotti è molto ampia. Ho preso una tuta di jeans ed ho constatato la buona qualità del capo, tessuto morbido dalla buona rifinitura. Buona la vestibilità

Date of experience: March 28, 2022
Australia
1 review
0 helpful votes
Follow Karen F.
Unfollow Karen F.
Share Review
Report Review

Lovely clothing
March 29, 2022

Dresses are a good sizing and are what they look like on photos

Date of experience: March 28, 2022
Australia
1 review
0 helpful votes
Follow Watkinson J.
Unfollow Watkinson J.
Share Review
Report Review

Great experience
March 28, 2022

Website is easy to navigate. Products are accurately described and photos accurate. Sizing is true. Delivery was on time. A fantastic experience all round. Will shop here again.

Date of experience: March 28, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Donna Q.
Unfollow Donna Q.
Share Review
Report Review

I never ever had to prepay $9.99 through paypal to print a labelto return something for an exchange.
Hopefully I get the exchange soon.

Date of experience: March 28, 2022
Georgia
2 reviews
0 helpful votes
Follow Dewey J.
Unfollow Dewey J.
Share Review
Report Review

Items seem to be great!
March 28, 2022

Good quality, fit good. Can't wait to go swimming. Thank you for good products

Date of experience: March 28, 2022
Wisconsin
1 review
0 helpful votes
Follow Kostreva K.
Unfollow Kostreva K.
Share Review
Report Review

Women's clothing
March 28, 2022

The shirts that I ordered and we are true to size. And a great deal. Was delivered in the time frame I was told it would be. I will shop here again.

Date of experience: March 28, 2022
New Jersey
1 review
0 helpful votes
Follow vivian W.
Unfollow vivian W.
Share Review
Report Review

Excellent
March 28, 2022

The dress was beautiful, a little bigger than i wanted but i was afraid it wouldn't fit, now i know it's true to size. Delivery time was exceptional!

Date of experience: March 28, 2022
Florida
1 review
0 helpful votes
Follow Smith T.
Unfollow Smith T.
Share Review
Report Review

Un happy will not order again as sizes are not consistent

Date of experience: March 28, 2022
Canada
1 review
0 helpful votes
Follow Annie T.
Unfollow Annie T.
Share Review
Report Review

Professional
March 28, 2022

Thank you so much for your assistance! Quick answer!

Date of experience: March 28, 2022