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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Bathing suit
July 4, 2022

This bathing suit fit me perfect and that's rare... very pleased with it!

Date of experience: July 4, 2022
Oklahoma
1 review
0 helpful votes
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Love this site!
July 4, 2022

Fast shipping and the quality/fit of the items were perfect! I am always a bit skeptical ordering things online, but I'm so glad this didn't disappoint.

Date of experience: July 4, 2022
New Jersey
1 review
0 helpful votes
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Good Products
July 4, 2022

Bathing suits are great. Good quality. Long shipping though.

Date of experience: July 4, 2022
Georgia
1 review
2 helpful votes
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The worst!
August 3, 2022

Ordered 3 swim suits. 6 weeks later receive a swimsuit I did not order! Sent message with picture of what I received and asked where my suits were. 2 months later still have not received my suits and customer service just asks for picture of what I received! Be ware China. They act like they don't understand! Rip off!

Date of experience: July 4, 2022
New Jersey
1 review
0 helpful votes
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Bathing suit
July 4, 2022

Beautiful quality of clothing
Fits perfectly
Excellent customer care

Date of experience: July 4, 2022
Illinois
1 review
0 helpful votes
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Adorable
July 4, 2022

Bathing suits are adorable. Fit perfect. They did a great job of keeping me updated with shipping.

Date of experience: July 4, 2022
Massachusetts
2 reviews
0 helpful votes
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Bathing Suit
July 4, 2022

Best experience ever. From customer service to delivery of products was amazing. Customer service helped with an adjustment on my order and that only took a couple of minutes. Delivery was on time as scheduled. Product was perfect. I know I will be ordering again from Rotita

Date of experience: July 4, 2022
Canada
2 reviews
1 helpful vote
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Great experience
July 4, 2022

Its the first time I have ordered bathing suits on line. The suits arrived and I am very happy with the quality of the suits.
I would order from Rotita again.

Date of experience: July 4, 2022
Kentucky
1 review
0 helpful votes
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Satisfied Customer
July 4, 2022

I'm a first time shopper and expect to be back. Your selection is so vast & I'm grateful for so many beautiful choices. I look forward to the mix and match on suits because I'm a large top & medium bottom. That will make your look that much more concise. With that in mind… one could never go wrong with the high waisted two piece bathing suit in the standard size package. It is adorable! Thank you!

Date of experience: July 4, 2022
Louisiana
1 review
0 helpful votes
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Awesome experience!
July 4, 2022

The whole process from ordering to receiving my product was an awesome experience. The buying was trouble free and I received my order ahead of the delivery date. Will definitely buy from Rotita again!

Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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Pleasant experience
July 4, 2022

My purchase was exactly as pictured and described. My purchase arrived much faster than the date I was given. Just placed another order and hoping it will be just as acceptable and fast as the first.

Date of experience: July 4, 2022
New Mexico
1 review
0 helpful votes
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5 star
July 4, 2022

I have ordered several times and always been very satisfied with my purchases. Look forward to ordering again in the future.

Date of experience: July 4, 2022
GB
1 review
0 helpful votes
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Rotita
July 4, 2022

Lovely material, goods as described very satisfied. I would use this company again.

Date of experience: July 4, 2022
GB
1 review
0 helpful votes
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Really happy with my purchase
July 4, 2022

Easy ordering quick delivery, lovely dress fits perfect, thankyou.

Date of experience: July 4, 2022
Australia
1 review
0 helpful votes
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Perfect
July 4, 2022

Very happy with the items and sizing, delivery was prompt will definitely order again

Date of experience: July 3, 2022
Michigan
1 review
1 helpful vote
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Do NOT ORDER FROM THESE SCAMMERS!
August 3, 2022

I order a bathing suit and 2 pairs of bottoms and another bathing suit top. First it took forever to get to me the package sat for 4 days in Illinois then went to New York for 3 more days then delivered to me in Michigan! By the time it got to me the package was ripped open and the top of the bathing suit and the one pair of bottoms was missing! Just read their return policy you will see they are scamers! However they make it impossible to return or get a refund they send you a link to fill out (I filled it out 15 times) when you hit submit it just keeps going to the top and does not submit. I sent another email and again got the link and sent in circles! As for the poor quality of the items I received the bathing suit bottoms are so thin and see through! The bathing suit top was also see through and NOTHING IS HEMED. Everything is cut raw edges. The bathing suit top has NO support and the put thin foam in the top that is not sew into the top and is folded in half inside can't get them to lay flat. This is before even wearing it. However I will never wear it I have negligence that are less see through! However it will cost me more to return them to China and they take $9.95 off of each piece you return! Wish I would have done my homework before ordering from them! Sorry the pictures did not show how see through/ thin the items are but nobody will see me in this swimsuit!

Date of experience: July 3, 2022
Germany
1 review
0 helpful votes
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Dress
July 2, 2022

I received a dress yesterday from Rotita it's really beautiful and perfect to wear this summer

Date of experience: July 2, 2022
Georgia
1 review
1 helpful vote
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Doesn't fit
July 31, 2022

2 out of 3 item are too large. Can't return items for free and have to send back entire order according to instructions. Won't buy from this website again.

Date of experience: July 1, 2022
Georgia
2 reviews
1 helpful vote
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I returned 3 items, the USPS tracking shows Rotita received the return on July 5th. Almost a month ago and I still have not received a refund of $86.25. Rotita emailed me and closed my return ticket without issuing a refund. NOT NICE! That is called FRAUD. At this time, I have filed a complaint/issue with vendor report with PayPal to get them involved.

Date of experience: July 1, 2022
California
2 reviews
0 helpful votes
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Nice swim tops
July 1, 2022

Great selection, my size available and great communication. Very satisfied

Date of experience: June 30, 2022