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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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This bathing suit fit me perfect and that's rare... very pleased with it!
Fast shipping and the quality/fit of the items were perfect! I am always a bit skeptical ordering things online, but I'm so glad this didn't disappoint.
Bathing suits are great. Good quality. Long shipping though.
Ordered 3 swim suits. 6 weeks later receive a swimsuit I did not order! Sent message with picture of what I received and asked where my suits were. 2 months later still have not received my suits and customer service just asks for picture of what I received! Be ware China. They act like they don't understand! Rip off!
Beautiful quality of clothing
Fits perfectly
Excellent customer care
Best experience ever. From customer service to delivery of products was amazing. Customer service helped with an adjustment on my order and that only took a couple of minutes. Delivery was on time as scheduled. Product was perfect. I know I will be ordering again from Rotita
Its the first time I have ordered bathing suits on line. The suits arrived and I am very happy with the quality of the suits.
I would order from Rotita again.
I'm a first time shopper and expect to be back. Your selection is so vast & I'm grateful for so many beautiful choices. I look forward to the mix and match on suits because I'm a large top & medium bottom. That will make your look that much more concise. With that in mind… one could never go wrong with the high waisted two piece bathing suit in the standard size package. It is adorable! Thank you!
The whole process from ordering to receiving my product was an awesome experience. The buying was trouble free and I received my order ahead of the delivery date. Will definitely buy from Rotita again!
My purchase was exactly as pictured and described. My purchase arrived much faster than the date I was given. Just placed another order and hoping it will be just as acceptable and fast as the first.
Easy ordering quick delivery, lovely dress fits perfect, thankyou.
I order a bathing suit and 2 pairs of bottoms and another bathing suit top. First it took forever to get to me the package sat for 4 days in Illinois then went to New York for 3 more days then delivered to me in Michigan! By the time it got to me the package was ripped open and the top of the bathing suit and the one pair of bottoms was missing! Just read their return policy you will see they are scamers! However they make it impossible to return or get a refund they send you a link to fill out (I filled it out 15 times) when you hit submit it just keeps going to the top and does not submit. I sent another email and again got the link and sent in circles! As for the poor quality of the items I received the bathing suit bottoms are so thin and see through! The bathing suit top was also see through and NOTHING IS HEMED. Everything is cut raw edges. The bathing suit top has NO support and the put thin foam in the top that is not sew into the top and is folded in half inside can't get them to lay flat. This is before even wearing it. However I will never wear it I have negligence that are less see through! However it will cost me more to return them to China and they take $9.95 off of each piece you return! Wish I would have done my homework before ordering from them! Sorry the pictures did not show how see through/ thin the items are but nobody will see me in this swimsuit!
2 out of 3 item are too large. Can't return items for free and have to send back entire order according to instructions. Won't buy from this website again.
I returned 3 items, the USPS tracking shows Rotita received the return on July 5th. Almost a month ago and I still have not received a refund of $86.25. Rotita emailed me and closed my return ticket without issuing a refund. NOT NICE! That is called FRAUD. At this time, I have filed a complaint/issue with vendor report with PayPal to get them involved.
Great selection, my size available and great communication. Very satisfied
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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