I have ordered several tops from Rotita & I have been very happy with all of them! I had one top that had some stitching come undone, I sent a message to customer service, they replied quickly & gave me a refund. I'm very impressed with customer service! I am a return customer & can't wait to get my next order!

She answered all my questions and was very helpful.

I had placed an order and then realized I forgot to include an item. I sent an email and was assisted by Sumie. Sumie was incredibly helpful as I was having difficulty paying using the link in the original email. Sumie sent another link and everything went through perfectly. Sumie was extremely helpful courteous and was wonderful to deal with. Thank you Sumie for all your help!
Karen

Isha helped solve my ordering problem quickly and pleasantly. She also answered questions I submitted regarding why I was having a problem.

It took forever to receive my package to know fault by you. My USPS tracking number ended up being the same as someone else so it showed package was delivered when it wasn't! Molly was great handling the situation. W**************

I ordered a swimsuit in red, size 2XX. The top is a 2XX and it fits nicely, however, the color is pink not red. I also do like the pink color, so that is alright, just a little disappointed. The bottoms are a size 3XXX and way too big for me. The suit is a set, but the 2 pieces are not the same size. I also ordered a pair of Boy Shorts swim bottoms in a size XL. They fit perfectly and I am happy with them. Thank you for asking

I hesitate to order from companies I don't know having been scammed and stuck with crap items. This company has really nice clothes, they fit well, nice style and material. Very pleased with my purchase.

The shipping company didn't have an update on my order. Clara was able to get details and escalate my issue to the shipping department. Thank you for your prompt help.

Clara was quick to respond. I just hope my money is returned as quick.

Difficult to get back to last screen item viewed. Very difficult to get to CART occasionally to view contents and then to finally check our. Delivery takes a very long time.

So easy to order and my order came very quickly. Everything was exactly as described and fit perfectly.

Materials on swimsuits were great and fit true to size. Especially love the pink floral one. Came sooner than expected. Will be ordering again

Delighted with my purchases. Good quality products and very prompt delivery.

Always Always a pleasure dealing with this agent. Always very helpful and my issues have always been resolved. 10+ for rating.

When my parcel was lost in the post, I contacted rotita to query its whereabouts. I emailed back and forth to May, who was very efficient and friendly and kept me informed at all times as to what was happening with my delivery. Outstanding customer care definitely a 5 star experience.

The customer service representative was prompt, professional and answered my questions.

I'm happy for receiving my package totally perfect.

Iisha was very knowledgeable and helpful with ALL my questions. Aisha was very patient as I had many questions about returns and exchanges. Aisha was really great! Hard to find great customer service these days & I really appreciated her care.

Easy. Explained the problem and it was resolved. I was ready to send pictures etc and I'm glad I didn't have to go through that.