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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Absolute junk, it's like a piece of wire, not a piece of jewelry.
My fault for not doing my research but I expected the earrings to be larger. I will wear them, but they're a little dainty for my style.
As always my order was received promptly and in perfect condition!
It was easy to browse the website, make comparisons, makes selections, working through the purchase process, and very quick packing and shipping.
Shopping was easy. Delivery was quick. The emerald is a beautiful green. Looks great on my hand.
This bracelet arrived on time and was exactly as expected. Beautiful
I was looking for something specific for my last purchase and it took me all of two minutes to find what I wanted and then another 2 minutes to check out. Easy peasy.
Have always been happy with products and services. My mother shopped a lot with them. Never had a problem. This last order, though, the pink studs weren't as pink as pictured or described. I sent them back, at my own expense, and ordered some pink lab sapphires. I hope they work, as they have not arrived yet.
The ordering experience was very easy. I received great communication after placing my order and during the shipping process.
The site was very easy to use. Your selections are numerous and the products are beautiful.
Very fast delivery, didn't have to wait more than a fee days.
Always good quality and pieces as advertised. Good prices consistently... especially with Sales.
Really enjoy shopping the sales and finding great jewelry at more reasonable prices.
The ordering is always a smooth and easy process and the merchandise is exactly how you would think it should be.
Sale prices are very reasonable and fair for the quality of jewelry.
Products are lovely and well made. Easy to order and prompt arrival.
Ordered the earrings for a Western Chic event. Turquoise is a nice size, color and the silver "fringe" is great. So fun and a perfect compliment to the fringe on my dress
Ordering was easy, and delivery came early. Product was beautiful.
Easy to order…. Received quickly, earlier than expected…very pretty bracelet…great price…so far, happy with this purchase.
Beautifully made, Ross Simon's has always offered beautiful jewelry at great prices
Well made earrings with easy lever back setting, beautiful stones
Most purchases have at least been satisfactory. I've purchased many items and find the quality okay.
1st time purchasing very impressed with the quality, service and price.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

