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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Connecticut
1 review
0 helpful votes
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Absolute junk, it's like a piece of wire, not a piece of jewelry.

Date of experience: July 5, 2025
Texas
1 review
0 helpful votes
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My fault for not doing my research but I expected the earrings to be larger. I will wear them, but they're a little dainty for my style.

Date of experience: July 4, 2025
California
1 review
0 helpful votes
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Fast, excellent service!
July 15, 2025

As always my order was received promptly and in perfect condition!

Date of experience: July 4, 2025
New York
1 review
0 helpful votes
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My option
July 14, 2025

It was easy to order. The order was processed fast and shipped fast.

Date of experience: July 4, 2025
Pennsylvania
1 review
0 helpful votes
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It was easy to browse the website, make comparisons, makes selections, working through the purchase process, and very quick packing and shipping.

Date of experience: July 4, 2025
Iowa
1 review
0 helpful votes
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Emerald Flower Ring
July 14, 2025
Updated review

Shopping was easy. Delivery was quick. The emerald is a beautiful green. Looks great on my hand.

Date of experience: July 4, 2025

Great Quality
June 12, 2025
Previous review

This bracelet arrived on time and was exactly as expected. Beautiful

Date of experience: June 1, 2025
Michigan
3 reviews
1 helpful vote
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I was looking for something specific for my last purchase and it took me all of two minutes to find what I wanted and then another 2 minutes to check out. Easy peasy.

Date of experience: July 4, 2025

Easy peasy
July 4, 2025
Previous review

Easy peasy.

Date of experience: June 24, 2025
Florida
1 review
0 helpful votes
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Nice jewelry, fair price
July 14, 2025

Have always been happy with products and services. My mother shopped a lot with them. Never had a problem. This last order, though, the pink studs weren't as pink as pictured or described. I sent them back, at my own expense, and ordered some pink lab sapphires. I hope they work, as they have not arrived yet.

Date of experience: July 4, 2025
Arkansas
1 review
0 helpful votes
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Great Experience
July 14, 2025
Updated review

The ordering experience was very easy. I received great communication after placing my order and during the shipping process.

Date of experience: July 4, 2025

The site was very easy to use
July 4, 2025
Previous review

The site was very easy to use. Your selections are numerous and the products are beautiful.

Date of experience: June 24, 2025
New York
1 review
1 helpful vote
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Great choice
July 14, 2025

Very fast delivery, didn't have to wait more than a fee days.

Date of experience: July 4, 2025
Georgia
1 review
0 helpful votes
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Enjoy shopping at Ross-Simon's site.
July 14, 2025
Updated review

Always good quality and pieces as advertised. Good prices consistently... especially with Sales.

Date of experience: July 4, 2025

Really enjoy shopping the sales and finding great jewelry...
July 3, 2025
Previous review

Really enjoy shopping the sales and finding great jewelry at more reasonable prices.

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Love My Purchases
July 14, 2025

The ordering is always a smooth and easy process and the merchandise is exactly how you would think it should be.
Sale prices are very reasonable and fair for the quality of jewelry.

Date of experience: July 4, 2025
Colorado
1 review
0 helpful votes
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Good company
July 14, 2025

Other purchase was satisfactory. Large variety of jewelry items.

Date of experience: July 3, 2025
Pennsylvania
1 review
0 helpful votes
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Never a problem
July 14, 2025
Updated review

Products are lovely and well made. Easy to order and prompt arrival.

Date of experience: July 3, 2025

No problems
July 3, 2025
Previous review

No problems

Date of experience: June 23, 2025
Wisconsin
1 review
0 helpful votes
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Fun, flirty and nice quality
July 14, 2025

Ordered the earrings for a Western Chic event. Turquoise is a nice size, color and the silver "fringe" is great. So fun and a perfect compliment to the fringe on my dress

Date of experience: June 26, 2025
Florida
1 review
0 helpful votes
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Ordering was easy, and delivery came early. Product was beautiful.

Date of experience: July 3, 2025
Connecticut
1 review
0 helpful votes
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Happy With Purchase
July 14, 2025

Easy to order…. Received quickly, earlier than expected…very pretty bracelet…great price…so far, happy with this purchase.

Date of experience: July 3, 2025
Colorado
1 review
0 helpful votes
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Pearl Crosd
July 13, 2025
Updated review

Beautifully made, Ross Simon's has always offered beautiful jewelry at great prices

Date of experience: July 3, 2025

Beautiful
April 17, 2025
Previous review

Well made earrings with easy lever back setting, beautiful stones

Date of experience: April 7, 2025
Virginia
1 review
0 helpful votes
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Satisfactory
July 13, 2025

Most purchases have at least been satisfactory. I've purchased many items and find the quality okay.

Date of experience: July 3, 2025
New York
1 review
0 helpful votes
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Great experience
July 13, 2025
Updated review

1st time purchasing very impressed with the quality, service and price.

Date of experience: July 3, 2025

Great especially with discount
July 3, 2025
Previous review

Great especially with discount

Date of experience: June 23, 2025