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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I'm very disappointed that my ring broke so quickly! Hopefully I can find the missing piece
On the rare occasion that I've wanted to return or exchange an item for whatever the reason, Customer Service has always been extremely helpful & professional. Never have a problem!
My necklace and earrings are so beautiful. My Husband got it for me for our Anniversary. I have not taken them off since, I received them. The color of the jade is just absolutely stunning. And at a good price too. The delivery was even early by 2 days. Excellent customer service. I will definitely be purchasing again from this establishment and am recommending this store to all of my friends and acquaintances. Thank you again.
Fast shipping! The box is amazing.They are a great company.Very satisfied!
Shopping with this company I always get exactly what I pick out. It always looks like the picture. These look very pretty on and fall just at the right lengths with my short hair. The shipping is fantastic..
Easy to order and they come as described.
My packages arrived very fast, I was not expecting such a beautiful packaging and the pieces were simply gorgeous.
Prompt and courteous and I've used them for years. I will again, also
I loved the one ring. The other was not the same size as the original ring I ordered.
So pretty! The necklace exceeded my expectations. This is my 2nd purchase from here and both were extremely nice.
Color of the earrings was hard to see on website- they are ok, but not the quality I expected for the price
It was a easy purchase and came quickly for my daughters birthday and it went perfectly with her pandora gift! Will review again if any problems but so far so good! 😊
I have bought several pieces from Ross-Simon, and the pieces have always exceeded expectations. Customer Service, ordering clarity and shipping have always been great! KEEP UP THE GOOD WORK!
Easy ordering and great value. Items ship quickly. Very good quality.
Ordering process was easy & shipping was quick. Very classy looking bracelet.
I have always had a good experience with Ross Simon's. I have ordered many pieces of jewelry and sent some as gifts, and have been very happy with all of them.
It was an easy experience and I love what I got. The necklace and ring are beautiful and remind me of my dog!
It was very easy to shop on the website and my products were shipped and received quickly.
I have been buying from Ross-Simon for many, many years. I've been very pleased with my purchases and service.
I'm a return customer, have been for years, there's a reason I return.
Overall experience was excellent. Delivery was very timely and my ring is beautiful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue you experienced with the necklace; this isn't typical nor the experience we want for our customers. We see we have assisted you with a return.