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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I had to return one bracelet because it was too small but this was a very easy online process
I have bought so many beautiful pieces over the years. There is such a great selection and varied pricing. Something for everyone. The packaging is worthy of gifting.
Love the selections of jewelry. Good prices.
My experience with Sandra in customer service about returning high value pieces of my order was offensive. I am still waiting for UPS to pick up the items, which would already be in transit back to you had I been able to print a label and drop off the package at a UPS location. This has soured me completely on your company, and I will neither recommend nor purchase from you again.
The earrings were really tiny, smaller than I expected. The posts were very good quality. Hard to connect and disconnect. The opals were pretty, just tiny. Guess I should have expected it due to the price.
Just as described and fast shipping. Have never had a problem with Ross-Simons
Always a great purchasing experience--beautiful well-made items. Ross Simons is my go to site when shopping for quality pieces.
Ordering and receiving very easy Bracelet nice quality Bracelet looks just like advertised
Love all of the pieces of jewelry that purchased! I will continue to purchase my jewelry from RS.
You make it easy and you have beautiful jewelry.
My overall on-line experience was a good experience. Would recommend.
This part is not necessary. I have nothing to add! 👎👎👎👎👎👎👎👎👎👎👎👎
I had a wonderful shopping experience as usual. Everything I have purchased has always been beautiful and of great quality
I love the quality of the jewelry and the ease of shopping online
Ordered a beautiful ring
Easy
Came quickly!
Very good experience
The last item I received looks nothing like what is on the website. Nothing. I was admittedly disappointed, but I have kept the product verses returning it. My one and only disappointment to date.
It was smaller than I wanted but overall, very nice! Would definitely recommend. Thank you
Easy ordering, great price, top notch customer service!
Ross Simons has a very user friendly web site and the prompt service is fantastic.
Ross Simons is very easy to navigate and I always find a nice surprise to order.
So far so good. Little concerned about their being so bendy.
Shipping cost was reasonable. I felt that the item description was understated.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A positive customer experience is important to us, and we regret that we let you down. We record all interactions with our representatives and will use this as a learning experience. We appreciate the opportunity to better serve you in the future and hope to regain your trust. We have reached out to assist.