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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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All good. I have ordered many products from you and have always been very impressed and satisfied
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My order came fast and was told when shipped and date to arrive.
Beautiful earrings, exactly what I was hoping for! Easy ordering and delivered in only a few days.
I have been ordering the Lladro Christmas Bell from RS for many years and have had a problem one time. This was not with RS but the bell itself, so I have been very satisfied with RS's service.
It was very easy to find and order the Lladro Bell 2024 to add to my daughter's collection.
When looking to buy good jewelry, always choose R S. Reasonable prices, beautiful choices. My wife is allergic to silver so she loves their Italian gold. Both yellow and white. Always trusted this company. Thank you
When ever I am looming to buy good jewelry, I always choose Ross Simons. No other compares!
Very easy to shop at R-S! Always find something cute and sparkly, and this ring was no different! The rose gold enhances the pink sapphires and just love this gift!
It is easy to fall in love with all the beautiful jewelry Ross-Simons has created! Latest order is a beautiful and dainty diamond eternity ring to add to my ring stack. Easy to check out and the shipping is quick. Thank you!
Most of the rings I wear are half sizes! The one I just ordered was actually too small, but I had already worn it so it could not be returned.
Awesome ring really comfy and different and pretty I love all your jewelry
Love the beauty and quality of all my R& purchases over the years!
Somehow they have my phone number and phone me to make a sale. Really annoying. I appreciate their catalogs and online ads, as I am unlikely ever to enter a jewelry store, and the selection in jewelry stores is not so great. Their necklaces come with barely-there chains that slide down the drain. They want to sell you insurance rather than make a better product.
ROSS-SIMONS CAN BE COUNTED ON FOR CREATING TIMELESS, TASTEFUL PIECES SUITABLE FOR
ANY OCCASION. PRICES ARE REASONABLE MAKING IT POSSIBLE TO OWN MORE THAN ONE PIECE.
Website and delivery very efficient. Got my jewelery very quick. Also, there is a very large collection to chose from
The gold is very light colored. And the beads were not strung smoothly as if the string is too short for the number of beads on it. I sent the bracelet back due to its poor quality. And the weight is super light too. It would be helpful to have the weight listed in the description.
This is my second piece from them, and both are beautifully crafted, always get many compliments on them.
The website works well. Filters are accurate. Photos depict product as is, although stones are somewhat enhanced.
Jewelry is always lovely and exactly what I expect. I've had some pieces for years and they wear so well. I get many compliments. Very trusted company for beautiful jewelry. Thank you!
The items I received were as advertised, even nicer than expected.
Easy to search and find what I wanted.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We regret that you were not pleased with the bracelet. Our Pure collection is designed to be lightweight and dainty, and we always include the gold weight on our pieces in the Product Details section. We see you have sent this back for a refund, and hope you are able to find something else you love.