On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Selection, cost, services, past experiences all borne out ounce again.
The entire transaction was pleasant. I did not have any issues with which to deal.
So far, so good. We'll see how it is after the items arrives.
Wide selection, affordable prices, fast service. I love my necklace.
It was online and I had no problem with the ordering process
The ring is just gorgeous. Exactly what I've been expected!
Thank you Ross-Simons, you've never disappoint!
Saw item in catalog was a perfect birthday present.
Finding the earrings that I wanted was easy. Placing the order was simple. I received the earrings in a timely manner and they were what I expected.
I had been searching for a bezel set floating diamond pendant for years and was so excited when I found this one on a box chain like I wanted but when I received it the chain was so very fine I was so disappointed. I am bummed but I had to return it as I didn't feel it was worth the price.
Well I was supposed to get a 50.00 discount as a gift through you. I went throThiugh the email no luck.
Well I was supposed to get a 50.00 discount as a gift through you. I went through the email no luck.
Quality at a good price... the earrings are as beautiful as I had hoped them to be
I ordered a beautiful bracelet for my mother in law and she loved it
I am very happy with this purchase, the earnings are beautiful and came very quickly.
Jewelry didn't arrive by Mother's Day as stated so event was a bit of a let down!
The order process was easy and the delivery was great. It came before time
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members