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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The products here are lovely, but I ordered one bracelet that arrived defective. I re-ordered another bracelet and they sent the wrong one. Very frustrating.
Pretty ring, nice finish. The amber is a good piece that matches well with my existing amber pieces.
I wore my necklace as soon as it arrived and was pleased with the compliments I received for it. The 17-inch length gold chain and multi-color flowers were perfect to nicely show it.
I saw what I liked in the catalog and then found it easily online and it took no time at all to receive my order
The sapphire bracelet that I ordered was supposed to be 7 inches long but was actually longer. Therefore, it came down off my hand. I would have kept it if wasn't too long. Now I have to pay to have it shipped back. Disappointed about having to pay for shipping.
We are sorry to learn there was an issue with the piece you received. We do offer free returns to our VIP members as well as return labels for just $4.95. To join our VIP program please sign up online or by reaching out to customer service at 1-800-835-0919.
Quick, easy, fast service and I. M very happy with my purchase. It isn't quite as intense a color that I hoped for but it is still beautiful and I am pleased
Very pretty pair of earrings; perfect size with just the right amount of sparkle.
Easy site to use... Great product and price. Will refer
Great service and fast delivery... yes yes yes yes yes yes yes and no
Beautiful earrings. I've gotten many compliments. Would buy again in a different color.
Easy shopping process, actual necklace is as advertised.
Love the bracelet. Very good quality. Looks exactly like the picture
The bracelet I ordered looked nothing like the one I ordered
We do understand shopping from home can be difficult, as the items can look different in person. We would be happy to assist you with a return, and are available 24 hours a day, 7 days a week at 1-800-521-7677.
Love Ross simon but the bracelet I ordered did not look anything like the picture The picture showed a chunky bracelet, it was so thin a see through it looked like a piece of gi no.
My daughter just loves this ring! It's very well made and looks very nice!
Prompt delivery and the jewelry I ordered was just as they appeared on your site...
Beautiful!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issues and have inspected inventory to ensure this will not be an issue going forward.