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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I prefer to only deal with vendor-harassing third party interference
It was easy to shop with Ross-Simons. We bought a. Relatively inexpensive item to gauge the quality and value of their jewelry. We were not disappointed, and we were well pleased. We will be ordering more jewelry from them. Recommended!
I like the twist to the gold bangle. A bit thinner that I thought it was from the picture. Still fits nice and goes with my other bangles
The set is beautiful. The sapphires are a nice size. The only thing I wish is that the chain was a little thicker.
Very good and speedy service. I was very pleased with the quality and appearance of the product.
I have purchased may items from Ross-Simon's and have been happy with all purchases.
Easy to order came just like photo. Very happy with purchase.
The overall experience with ordering was good. The gold over sterling beaded necklace was too orange for my taste. It was a nice necklace... but I did not like the color. I will return it.
Excellent customer service! For me, this is a number one priority in anything i purchase.
I bought a beautiful round moissanite halo pendant necklace in sterling silver. I love the moissanite lab created stone because it sparkles a lot and it is an excellent quality stone.
Love all your jewelry! This necklace is a gift for my daughter-in-law!
Purchased the emerald studs as a gift. I love them so much I hate to give them away, but I will!
No I hate these surveys… lucky I'm complaining this
A bit of trouble with my password. Other than that the selection was good and delivery was prompt.
Have purchased 2 pair of earrings and a ring in last 2 months and please with the service
This Affirm option is awesome. However, Some of the jewelry looked larger than what they initially appeared in the images on the R&S website. I had to return some pieces due this.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

