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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,861 reviews

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Pennsylvania
1 review
0 helpful votes
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Nice lapis and pearl bracelet!
July 29, 2022

I am very pleased with my recent purchase of the lapis and pearl bracelet for $48. Well made and worth the money! It's lovely!

Date of experience: July 29, 2022
California
1 review
0 helpful votes
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Delivered as promised
July 29, 2022

We got the product on time, and it was as expected. Good delivery service.

Date of experience: July 29, 2022
Kentucky
1 review
0 helpful votes
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Rubies
July 29, 2022

The ruby earrings I received are are very beautiful and will enhance my jewelry collection.

Date of experience: July 29, 2022
Georgia
1 review
0 helpful votes
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Great!
July 29, 2022

I have ordered merchandise before and was very satisfied. Thank you for excellent service. Great!

Date of experience: July 29, 2022
Virginia
1 review
0 helpful votes
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I really enjoy the jewelry and specifically the affordable prices.

Date of experience: July 29, 2022
Tennessee
1 review
0 helpful votes
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14k/18k gold stack rings
July 29, 2022

My first purchase from RS. Very happy with my new rings.

Date of experience: July 29, 2022
California
1 review
0 helpful votes
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Good service
July 29, 2022

I like shopping at Ross simons because I get good value for my money. I also love the designs.

Date of experience: July 29, 2022
Tennessee
1 review
0 helpful votes
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Butterfly bangle cuff.
July 29, 2022

My butterfly bangle bracelet was shipped really fast. I love sterling silver jewelry and this bracelet is very well made. Great quality and shines beautifully. I'm getting alot of compliments and I never want to take it off. Thank you.

Date of experience: July 29, 2022
Canada
1 review
0 helpful votes
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Very stylish
July 29, 2022

So much to choose from - but I found what I was looking for.

Date of experience: July 28, 2022
Wisconsin
1 review
0 helpful votes
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Necklace
July 29, 2022

I wish the necklace came in a nice looking gift box. But the piece itself is very very nice!

Date of experience: July 28, 2022
New York
1 review
0 helpful votes
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Such a personalized keepsake
July 29, 2022

I ordered the personalized sterling silver necklace and all I can say is WOW! I love love love it! The delivery of my jewelry was very quick, including the personalized jewelry. Thank you Ross -Simmons for bringing this wonderful keepsake to my door in such a quick manner. The order process was also very easy, upload a picture fix it to the frame and pay! So very easy, quick and just beautiful.

Date of experience: July 28, 2022
Puerto Rico
1 review
0 helpful votes
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Sweet gems
July 29, 2022

The jewelry I ordered is delicate, cute & even more detailed than expected.
Good prices too!

Date of experience: July 28, 2022
Maryland
1 review
0 helpful votes
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Unique designs and great quality
July 29, 2022

Every piece of jewelry from Ross-Simons is very well made. The designs are so beautiful and different from anybody else!

Date of experience: July 28, 2022
Oregon
3 reviews
0 helpful votes
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Loved the beautiful selection and prices… I'm finally able to Treat Myself! Thanks

Date of experience: July 28, 2022
Florida
2 reviews
0 helpful votes
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Excellent service and products
July 28, 2022

The ring I ordered arrived quickly and is exactly what I expected. I love it.

Date of experience: July 28, 2022
Missouri
1 review
0 helpful votes
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Overall great
July 28, 2022

No problem. All items arrived on time. Great product.

Date of experience: July 28, 2022
South Carolina
1 review
0 helpful votes
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Thanks for being a very customer friendly company!

Date of experience: July 28, 2022
Delaware
1 review
0 helpful votes
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None
July 28, 2022

Easy; reasonably quick. Delivery;
Prices good. Website ok but could take me back to search point.

Date of experience: July 28, 2022
Virginia
1 review
0 helpful votes
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Good Jewelry
July 28, 2022

Good solid jewelry but smaller than I expected. Will buy again.

Date of experience: July 28, 2022
South Carolina
1 review
0 helpful votes
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Love my watch!
July 28, 2022

Quick and easy! Item arrived in such a short time!

Date of experience: July 28, 2022