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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great value and service will shop again, very prompt!
LOVE the ring but a stone is missing on the band. I am waiting on a return label so I can return and get a replacement.
The site was easy to navigate and I was quickly able to find what I was looking for.
I was delighted both by the delivery 3 days ahead of schedule and the quality of the product. Thanks
Beautiful, easy ordering and arrived on time. Very happy with everything
It was wonderful from start to finish! Excellent product and excellent service!
Thank you so much
Ordered very expensive wooden jewelry case. Came a completely different color than purchased. Still nice quality.
I am giving the earrings as a gift in Friday. I'll let you know
I have a pleasant experience. My orders were shipped and delivered in time as stated. The exact orders were as in the pictures.
I found the online ordering system to be user friendly. The order arrived ahead of the proposed delivery date. The cross is beautiful, perfect size with a beautiful chain.
Easy to order. Timely delivery. Product better than expected.
My experience was easy - I saw an item I like. The item I received was what I expected and I kept it.
Order was seamless with rapid shipment and no delivery issues
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Jewelry, specifically necklace, was nicer than pictured. Great quality and timely order processing and shipping!
It was beautiful! I love it! Thank you! I've been wanting an initial ring forever!
I'm already getting some stocking stuffers. The necklace I bought from Ross-Simons is very elegant. It will make the perfect gift.
It was easy to navigate the online app. The product was purchased as a birthday gift for my granddaughter and she loved it.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

