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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Missouri
1 review
3 helpful votes
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Review
January 16, 2023
Updated review

Quick & easy. Have ordered from you multiple times.

Date of experience: January 16, 2023

Love Ross-Simons
November 15, 2022
Previous review

Love Ross-Simons. Continue to order from you.

Date of experience: November 15, 2022

SATISFACTION
October 18, 2022
Previous review

VERY GOOD EXPERIENCE. Many good experience ordering from you.

Date of experience: October 18, 2022
New Jersey
3 reviews
1 helpful vote
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Beautiful pieces at great prices!
January 16, 2023

Great shopping experience! They put the offer discount right in for you! Thank you so much!

Date of experience: January 16, 2023
Wisconsin
1 review
1 helpful vote
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Pearl Necklace
January 16, 2023

I ordered a lovely pearl necklace and received it promptly with nothing but happy thoughts! Thank you.

Date of experience: January 15, 2023
Massachusetts
3 reviews
0 helpful votes
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Pretty
January 15, 2023

The ring is just as pretty in person as it is online!

Date of experience: January 15, 2023
California
1 review
1 helpful vote
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Beautiful locket
January 15, 2023

I've always been very pleased with my orders. This one is for my daughter's 40th birthday. Thank you!

Date of experience: January 14, 2023
Florida
1 review
0 helpful votes
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Gold ring
January 14, 2023

Very good experience with service and product. Thank you.

Date of experience: January 14, 2023
North Carolina
3 reviews
0 helpful votes
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Shopping made easy
January 14, 2023

You make buying a gift for a very picking person very easy and time saving. The selection is very good and returns are hassle free. Shipments are always correct and arrive when expected.

Date of experience: January 13, 2023
California
3 reviews
0 helpful votes
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I love your jewelry and the prices!
January 13, 2023
Updated review

Beautiful styles! I can always find something special!

Date of experience: January 13, 2023

Love your merch
June 9, 2022
Previous review

Love your merch. Had difficulty in placing the order, but thanks to Dana on Chat, I was able to complete the transaction.

Date of experience: June 9, 2022
Pennsylvania
1 review
0 helpful votes
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Wonderful
January 12, 2023

The order was easy to place. The selection wer abundant.

Date of experience: January 12, 2023
Pennsylvania
1 review
0 helpful votes
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Great little bauble for cat lovers
January 12, 2023

Order process very easy and intuitive.The kitty ring is adorable, very well designed and eye-catching. A great value for the money.

Date of experience: January 12, 2023
New York
1 review
0 helpful votes
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Great
January 12, 2023

Easy website to navigate, ordering was easy & lovely packaging

Date of experience: January 12, 2023
New York
2 reviews
1 helpful vote
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Beautiful pieces
January 12, 2023

I have bought a couple of pieces recently, rings & earrings, some as gifts, but most for me. They are all beautiful, exactly as described and pictured and reasonably priced. Thank you

Date of experience: January 12, 2023
District of Columbia
1 review
0 helpful votes
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Simulated Emerald Eternity Ring
January 11, 2023

Love the look, color and sparkle of the ring.
It did have a very slight wave to the silver band in one part, hence the 4 stars instead of 5. This is the 3rd eternity band I have purchased, the other 2 are sapphires, one real and one simulated. I have been very satisfied with all of my RS purchases, value and quality are great.

Date of experience: January 11, 2023
Georgia
1 review
0 helpful votes
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So happy with Ross-Simons!
January 10, 2023

Amazing selection, beautiful jewelry, great customer service…100% satisfied repeat customer :)

Date of experience: January 10, 2023
Illinois
1 review
0 helpful votes
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Ring
January 10, 2023

Would prefer a wider band otherwise the style was lovely.

Date of experience: January 10, 2023
Utah
1 review
1 helpful vote
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Sapphire with Diamond Ring
January 10, 2023

I receive my order with Post Office save. I am satisfied with my purchase. The ring is beautiful just want I wanted. Thank you

Date of experience: January 10, 2023
Illinois
1 review
0 helpful votes
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Excellent Service.
January 10, 2023

Great shopping experience. I put in what I was looking for (pink pearl necklace) and placed the order. Fast shipping. Necklace came in protective bag and box.

Date of experience: January 10, 2023
Colorado
1 review
1 helpful vote
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SIZING
January 10, 2023

It is above and beyond important to size up one of not two and I am unfortunately under the 2 sizes up. I sized up one and will have to exchange for two sizes up but my fingers tend to fluctuate, better to be bigger and comfy than too small. Beyond that, this ring is better in person but absolutely loved on the site. It's a bold statement ring that I plan to wear everyday with everything. Excited to get my perfect size. Impressed with all other experiences I have had with RS!

Date of experience: January 10, 2023
Georgia
1 review
0 helpful votes
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All good
January 10, 2023

Found what I was looking forward very rapidly and the recipient was very pleased with the choice.

Date of experience: January 9, 2023
North Carolina
2 reviews
0 helpful votes
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Item was selected online and arrived exactly as described…wife appreciated so much, her appreciation meter pegged!

Date of experience: January 9, 2023