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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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VERY GOOD EXPERIENCE. Many good experience ordering from you.
Great shopping experience! They put the offer discount right in for you! Thank you so much!
I ordered a lovely pearl necklace and received it promptly with nothing but happy thoughts! Thank you.
The ring is just as pretty in person as it is online!
I've always been very pleased with my orders. This one is for my daughter's 40th birthday. Thank you!
You make buying a gift for a very picking person very easy and time saving. The selection is very good and returns are hassle free. Shipments are always correct and arrive when expected.
Beautiful styles! I can always find something special!
Love your merch. Had difficulty in placing the order, but thanks to Dana on Chat, I was able to complete the transaction.
Order process very easy and intuitive.The kitty ring is adorable, very well designed and eye-catching. A great value for the money.
I have bought a couple of pieces recently, rings & earrings, some as gifts, but most for me. They are all beautiful, exactly as described and pictured and reasonably priced. Thank you
Love the look, color and sparkle of the ring.
It did have a very slight wave to the silver band in one part, hence the 4 stars instead of 5. This is the 3rd eternity band I have purchased, the other 2 are sapphires, one real and one simulated. I have been very satisfied with all of my RS purchases, value and quality are great.
Amazing selection, beautiful jewelry, great customer service…100% satisfied repeat customer :)
Would prefer a wider band otherwise the style was lovely.
I receive my order with Post Office save. I am satisfied with my purchase. The ring is beautiful just want I wanted. Thank you
Great shopping experience. I put in what I was looking for (pink pearl necklace) and placed the order. Fast shipping. Necklace came in protective bag and box.
It is above and beyond important to size up one of not two and I am unfortunately under the 2 sizes up. I sized up one and will have to exchange for two sizes up but my fingers tend to fluctuate, better to be bigger and comfy than too small. Beyond that, this ring is better in person but absolutely loved on the site. It's a bold statement ring that I plan to wear everyday with everything. Excited to get my perfect size. Impressed with all other experiences I have had with RS!
Item was selected online and arrived exactly as described…wife appreciated so much, her appreciation meter pegged!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

