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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Kentucky
2 reviews
0 helpful votes
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Birthstone Beauty!
March 3, 2023

Love Ross Simons … have ordered several times. Try to get the coupons but can never get one. Would appreciate one. Thank you

Date of experience: March 2, 2023
Texas
1 review
0 helpful votes
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My wife loved these earrings. Although I felt their weight is light, my wife thought it was perfect since they didn't weigh down on her ears. They have a great shine to them in any light. A lil pricey at $159 ($193 after tax and express ship) but as long as wife loved it, worth it.

Date of experience: March 2, 2023
New York
1 review
0 helpful votes
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Sea bracelet
March 3, 2023

It was easy and I still received the bracelet that my wife loved, still on sale when I showed it to her in the Nov/Dec issue of YANKEE on this late date of March 2,2023.

Date of experience: March 2, 2023
Florida
1 review
0 helpful votes
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The Quality was less than I had anticipated based on the photo.

Date of experience: March 2, 2023
Pennsylvania
1 review
0 helpful votes
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Beautiful Ring
March 2, 2023

Ordering was quick and easy. This ring is beautiful and fits great!

Date of experience: March 2, 2023
Connecticut
1 review
2 helpful votes
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I have bought many things from Ross Simon. This is the first thing I may return. I can't put the bracelet on. My vision is not good but the clasp firs in a small holder. It has two side clasps that can't be held away with one hand. I live alintme and can't depend on neighbors to put it on me when I want to wear it notkr do I want to keep it on all tge time as it will get damaged from soap and water and cleaners. I fmgit the 7.5 which fits but if it were an 8 in I could lay it on my wrist for stability. It seems a waste ti have a bracelet that you can't wear because you can't put it on. I am not sure what I can do.i would really like dmfor someone to contact me.

Date of experience: March 2, 2023
Texas
1 review
0 helpful votes
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First time purchase
March 2, 2023

I am very pleased with our purchase and plan to use your site again in the future.

Date of experience: March 2, 2023
Michigan
1 review
0 helpful votes
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Reputation upheld!
March 2, 2023

Years ago, I purchased a beautiful necklace from your company that has remained one of my favorite pieces of jewelry. I love looking through your catalogs, and thought I would try one of your sterling popcorn chains to match up with an obsidian horse pendant I have won forever that has outlasted a couple chains. While I was at it, I ordered one of your enameled celestial bangles to add a little color to the 100 year old bracelet I wear from my grandmother. I bought these items on speculation--if I didn't love them, they were returning. Well, I adore them both. The chain works perfectly with my pendant, it's comfortable, sturdy but lightweight, with a pleasing luster that doesn't overpower the pendant with shine. The little bangle is a delight and looks so cute beside the refined elegance of my grandma's old bracelet. They're both staying! Thank you, Ross-Simons, for upholding your reputation in my eyes--you can't be beat!

Date of experience: March 1, 2023
Florida
1 review
0 helpful votes
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Gold ball earrings
March 2, 2023

Been looking a long time for exactly those, Fare price

Date of experience: March 1, 2023
Missouri
1 review
0 helpful votes
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Nice Stackable Rings
March 2, 2023

I've always had good experiences dealing with Ross Simons

Date of experience: March 1, 2023
Virginia
1 review
0 helpful votes
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Instructions were easy to understand and very precise.

Date of experience: March 1, 2023
District of Columbia
1 review
0 helpful votes
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I will recommend Toss-Simmons to others for shopping for excellent jewelry purchases.

Date of experience: March 1, 2023
New York
1 review
0 helpful votes
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Blue Topaz Bolo Bracelet
March 1, 2023

Very easy shopping experience. And very pleased with the item.

Date of experience: March 1, 2023
Maryland
1 review
0 helpful votes
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Lovely board
March 1, 2023

I Purchased this lovely board as a decorative piece in my kitchen. It's beautifully painted and has a high sheen. I love it and think it makes a wonderful addition. It's beautiful and I'm very pleased.

Date of experience: March 1, 2023
Rhode Island
1 review
0 helpful votes
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MuranoI Glass
March 1, 2023

I purchased a necklace as a birthday gift for my sister. I was very pleased with the necklace when it arrived and with everything having to do with the purchase

Date of experience: February 28, 2023
North Carolina
1 review
0 helpful votes
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Disappointed
February 28, 2023

Love the magnetic attachments but the butterfly earring backings did not work on any earrings I own. Returned the whole order. Thank you anyway.

Date of experience: February 28, 2023
Minnesota
1 review
0 helpful votes
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Great
February 28, 2023

I looked at these earrings for a while before buying them. I love lapis and I like the way these earrings are made. They compliment my style.

Date of experience: February 28, 2023
Florida
1 review
0 helpful votes
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Great. I have purchased many pieces from your Company and have enjoyed all of them. The only little problem I have ever had was with the 7inch I think it was called "wheat" silver bracelet. A piece of the woven middle broke and I had to pull it out and it left a minor space but I keep wearing it anyway. I was a little under the weather when I received my latest purchase but opened it just a little while ago. You have brightened up my day! The bracelet looks stunning with my PJs.

Date of experience: February 28, 2023
Illinois
1 review
2 helpful votes
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Excellent products
March 30, 2023
Updated review

Always easy to order. Many lovely pieces to choose from.

Date of experience: February 27, 2023
Barbara J. Ross-Simons Rep
over a year old

Customer experience is important to us and we are glad you are happy with the jewelry. We look forward to shopping with you again.


Always easy
February 20, 2023
Previous review

Always easy.

Date of experience: February 20, 2023
Florida
1 review
0 helpful votes
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Good review
February 27, 2023

Good good good good good good good good good good good

Date of experience: February 27, 2023