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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,861 reviews

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Florida
1 review
1 helpful vote
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Mixed feelings on this bracelet.
June 14, 2023

Have mixed feelings on the bracelet, it is diamonds...but super, super tiny. Guess, that's why it was so cheep and on sale? I will keep it... not sure if I will ever wear it.

Date of experience: June 14, 2023
Massachusetts
1 review
0 helpful votes
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Bracelet
June 14, 2023

Only problem I had was in the delivery. It took a few more days after received notification that it was delivered.

Date of experience: June 13, 2023
California
1 review
2 helpful votes
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Travel earrings
June 13, 2023

Just what I was looking for to use on a daily basis, elegant but petit. There were a lot to choose from and love the ones I chose.

Date of experience: June 13, 2023
Ohio
1 review
2 helpful votes
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Great products and service
June 13, 2023

I have always been satisfied with their service. I had a problem with 1 product and the return process was simple.

Date of experience: June 13, 2023
Massachusetts
1 review
2 helpful votes
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Lovely anklet
June 13, 2023

Quick and easy to order. I needed the extra inch for my ankle but now it seems too loose
Can this be redesigned

Date of experience: June 13, 2023
Texas
1 review
1 helpful vote
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Love!
June 13, 2023
Updated review

Exactly as described! Happy, eye catching. Would recommend the company.

Date of experience: June 13, 2023

Eye catching
June 6, 2023
Previous review

Eye catching

Date of experience: June 5, 2023

First order, went smoothly
May 11, 2022
Previous review

First order, went smoothly

Date of experience: May 10, 2022
Virginia
1 review
1 helpful vote
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Blue butterfly pendant
June 13, 2023

Great experience overall! Pendant was more beautiful in person and she absolutely loved it. I had it overnighted and it came on time and in a beautiful jeweler's box and was well protected. Could not be happier. THANKYOU!

Date of experience: June 13, 2023
Texas
1 review
0 helpful votes
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Good, but…
June 13, 2023

I like the earrings, but I was disappointed in the color of the sapphires—not as bright as I would have liked. But for the price they are good.

Date of experience: June 12, 2023
Rhode Island
1 review
1 helpful vote
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Lovely necklace
June 12, 2023

This will be a gift for my maid of honor and I think she'll love it.

Date of experience: June 12, 2023
Pennsylvania
1 review
1 helpful vote
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Great experience
June 12, 2023

I found your web site fairly easy to navigate. Im pleased with all my purchases although I'm delighted by my find in your clearance section.

Date of experience: June 12, 2023
Pennsylvania
1 review
3 helpful votes
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Toddler feeding set
June 12, 2023

Ross Simons always delivers in a timely fashion. The feeding set is lovely. It's the second set I've ordered.

Date of experience: June 12, 2023
Florida
2 reviews
2 helpful votes
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Beautiful
June 12, 2023

Love you all in this amazing on line Ross+Simons thank you so much Bernadette Bodnar very good SERVICE

Date of experience: June 12, 2023
North Carolina
1 review
1 helpful vote
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Love RS
June 12, 2023

RS has beautiful jewelry and prices to meet everyone's budget

Date of experience: June 12, 2023
Georgia
1 review
2 helpful votes
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NOT AS ADVERTISED
July 12, 2023

Bracelet advertised as being.5" wide but measures between 3/16 and 1/8 wide. Will be returning for credit

Date of experience: June 11, 2023
New Hampshire
1 review
1 helpful vote
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Beautiful Pearls
June 11, 2023

Fabulous! Couldn't be better. Love my pearls. Soft, stunning white pearls are summer classics and perfect for work or play. Thank you!

Date of experience: June 11, 2023
Minnesota
1 review
1 helpful vote
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Excellent
June 11, 2023

Easy to order, kept me informed about order, fast correct delivery. Beautiful jewelry.

Date of experience: June 11, 2023
Colorado
1 review
0 helpful votes
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You don't need both a phone number and email to update me on the status of my order. Too much information requested.

Date of experience: June 11, 2023
Florida
1 review
2 helpful votes
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Ring runs small
June 11, 2023

Ring is beautiful but ring style runs small. I am doing a return-exchange and agent was very helpful.

Date of experience: June 10, 2023
Florida
1 review
2 helpful votes
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Very nice
June 10, 2023

I love it,very nice.I will do it again,love everything from your store

Date of experience: June 9, 2023
Massachusetts
1 review
2 helpful votes
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A Great experience
June 10, 2023

Fabulous values, great quality and variety at all price points.

Date of experience: June 9, 2023