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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Have mixed feelings on the bracelet, it is diamonds...but super, super tiny. Guess, that's why it was so cheep and on sale? I will keep it... not sure if I will ever wear it.
Only problem I had was in the delivery. It took a few more days after received notification that it was delivered.
Just what I was looking for to use on a daily basis, elegant but petit. There were a lot to choose from and love the ones I chose.
I have always been satisfied with their service. I had a problem with 1 product and the return process was simple.
Quick and easy to order. I needed the extra inch for my ankle but now it seems too loose
Can this be redesigned
Exactly as described! Happy, eye catching. Would recommend the company.
Great experience overall! Pendant was more beautiful in person and she absolutely loved it. I had it overnighted and it came on time and in a beautiful jeweler's box and was well protected. Could not be happier. THANKYOU!
I like the earrings, but I was disappointed in the color of the sapphires—not as bright as I would have liked. But for the price they are good.
I found your web site fairly easy to navigate. Im pleased with all my purchases although I'm delighted by my find in your clearance section.
Ross Simons always delivers in a timely fashion. The feeding set is lovely. It's the second set I've ordered.
Love you all in this amazing on line Ross+Simons thank you so much Bernadette Bodnar very good SERVICE
Bracelet advertised as being.5" wide but measures between 3/16 and 1/8 wide. Will be returning for credit
Fabulous! Couldn't be better. Love my pearls. Soft, stunning white pearls are summer classics and perfect for work or play. Thank you!
Ring is beautiful but ring style runs small. I am doing a return-exchange and agent was very helpful.
Fabulous values, great quality and variety at all price points.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

