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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Overall, it is a beautiful ring. I didn't realize it would be that thin though. I was expecting something with a little more substance
The shopping experience was fine. I am disappointed in the earring quality and size for the money. I will be returning them.
The beads are much smaller than I expected! They should photo put an actual size picture of the item
I have several Ross Simons pieces now that I have collected over the years. Some are from QVC, some from Amazon, and some directly from Ross Simons. Each piece is high quality and beautiful. The customer service is great and shipping is fast.
I placed my order, it didn't say anything about a delay but later, maybe a week? I got an email saying there was a delay. I realize there are sometimes when you can't control the delay but I was planning on having them for a certain occasion. They came a couple of weeks later I believe but I do love them and they are good quality for the price, look much more expensive.
Ordering was easy. Product was as described. My order arrived quickly.
Always glad with the purchases I've ordered from Ross-Simons! Never disappointed in my many years of doing business!
I love shopping at Ross -Simons. I am turning 60 in a few months and I wanted a beautiful piece I could wear frequently to express my joy. I found the black and white diamond necklace and I couldn't be happier.,
Beautiful Pink Topaz Ring that was exactly as described. Perfect color and size. Great quality!
Met expectations, item was just as advertised and arrived on time!
Easy experience and made my choices fast. I had little time and it still worked well.
Necklace itself was nice, sapphires sparkle once you put it on but the diamonds are so small you can't even see them
I found the perfect necklace that I have been looking for
The earrings were much smaller than what was shown on the model. I was also expecting a gift box displaying the earrings instead of the earrings in the packaging it was received.
Perhaps select a smaller size—unless you have a knuckle (as I do) that can necessitate a larger size.
Received item well packed and presented in box. Always better than expected from Ross Simons.
Love the color and quality of these bracelets. Arrived quickly with the complete order.
I returned the order. Thought it was suppose to be a bracket
Not a ring
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We understand you're returning your 3mm 10kt Yellow Gold Bead Stretch Ring ordered in error. Returns are processed within 4 business days of receiving the package. Once completed, you’ll receive an email confirmation with details of your refund. We appreciate your business and look forward to shopping with you again soon!