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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I purchased the rose pendant necklace and it did say it was 1/4 inch, but it was so microscopic in size that I was still shocked and it felt it was a total joke to give to my god daughter for a graduation gift. Now I'm stuck with this $300 way overpriced necklace. Wish I had the time to return it😪
I have purchased many rings this past year, and have loved them all. The service is great, fast and efficient, pieces of jewelry are nicely packaged, and the jewelry is beautiful. I get compliments all the time.
Love the choices and quality is good! I love the unique jewelry that Ross Simon has! I will definitely be ordering again.
I'm not too pleased with my purchase. A pair of the earrings doesn't quite look like the website display and the necklace feels cheap. It's my first purchase but doubt I'll buy again.
My Granddaughter picked this necklace out for her Birthday. She loves it!
Absolutely love all if the items I purchased! Great price and exceptional quality! Thank you so much
With my concierges help all flowed. She helped me make the best choices. I am abdolutely satisfied! Beautiful pieces. Thankyou
Quick and easy.high quality products great prices easy returns
I want to exchange the ring as it is too big. Is size 9 - I will need a size 8 apparently. I saw on the website that I need to talk to customer service to get a code to return? Would appreciate help with this. Thank you.
The necklace chain is a box chain that does not lie flat and twists a great deal. The gemstone is full.
I purchased this ring because it contains my and my son's birthstones. I was a little disappointed in the quality of the stones. They are somewhat dull, not clear, so they ring doesn't have a lot of sparkle.
The murano glass dog was easily recognizable, not a glass blob. Very pleased.
I ordered two pair, and they came as promised, but the hearts were way too big for my six-year-old, and the turtles were too small. It would have been nice to see them displayed on a model so I could see the size. I did like the packaging
It was easy to find what I wanted. The website is easy to navigate and the earrings I bought are beautiful! I would definitely recommend this company to my family and friends.
I bought a pair of ruby & diamond earrings for my wife's and my 40th anniversary. They perfectly matched a ruby and diamond ring I had given her for Christmas. Very good quality stones and craftmanship. Extremely pleased.
The left and right pearl looked very different. Did not like the product
Customer Service was very knowledgeable and helpful on the returns. Wish they did have a prepaid label for returns.
Overall I have had very good experiences with Ross Simon's and have been happy with the products I have ordered
I just love the rings I selected from the catalog for my daughter and myself. The price was very reasonable.
My bracelet has come undone each time I have worn it. I am disappointed.
Big selection so it's easy to find a style you like. I always check out the outlet store foe even better bargains.
I'm happy it was accidentally delivered via USPS and not UPS or FedEx. The last time my black and white diamond ring ended up at my neighbor's house who was gone for a while for the Chinese New Year. And her son picked it up until she got home and returned it to me so I'm happy that it was delivered once again United States postal services I hope all my jewelry that I ordered in the future is delivered the same way via USPS
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Please call customer service directly at (800) 835-0919 to set up an exchange, they will be happy to assist!