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RoseWholesale

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RoseWholesale

2.0
rosewholesale.com

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RoseWholesale Reviews Summary

The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.

This summary is generated by AI, based on text from customer reviews

service
849
value
779
shipping
834
returns
548
quality
739

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
Follow Cady D.
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I LOVE this site!
August 5, 2014

I LOVE this site! Great quality jewelry, great prices! Stick strongly to the sizing measurements for clothing, as they are normally not far off, and you should be safe! I recommend trying them if you haven't before, you wont be sorry!

Date of experience: August 5, 2014
Colombia
1 review
1 helpful vote
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Precios muy accequibles, diseños muy bonitos, a veces las telas son un poco delgadas pero sólo en pocas prendas, el resto me han llegado perfectas, a veces se incrementa mucho el valor de envío

Date of experience: August 5, 2014
Chile
1 review
1 helpful vote
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The clothes haver very much better quality than i expected for the price.
Shopping is a little bit to expensive
The website is very friendly
I didn't like that i ordered like 15 items, and i will receive all in 3 packages whiteout previous notification. I had find that out by myself

Otherwise the all business concept is very cool.
GaBRIELA

Date of experience: August 5, 2014
Spain
1 review
0 helpful votes
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I am very pleased with the service, and though the delivery took a long time I was warned it would, so it didn't feel like any kind of deceipt. The product was fabulous, exactly as announced and customer service worked fast and always extremely kind. I will surely use this site again for wonderful shopping!

Date of experience: August 5, 2014
France
1 review
1 helpful vote
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This is a good website for shopping clothes. You can see many products at once, with important information like the price.
Then you can see details like size, colors, more pictures, reviews, etc.
Very easy to see and make choices.
Also is easy to register and pay. I only had problems with Paypal and then when I received my shipment, because it was not complete. I had to write at the customer service site, that also works very good.

Date of experience: August 5, 2014
GB
1 review
3 helpful votes
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I ordered two items. I have to say I was surprised by how quick the delivery was. One item was 'one size' and I have to say it was very pretty and much better quality than I expected.

However the other item was 'M' and I had checked the specific measurements very carefully to ensure it would fit me (I chose the size that was a few cm bigger than my measurements to make sure) as it was quite a lot of money for me and a long time to ship, etc.
This item was just awful. It fitted well, apart from the sleeves, I just could not get my arms in the sleeves, and I do not have large arms at all. I believe only a small child would be able to get their arms in the sleeves, and then the rest of the dress would not fit.
I explained this to customer services, and they insisted that I had ordered M, and they had sent M, so there was no issue with sizing. They do not speak good english, they ignored whole chunks of my emails, and kept on repeating the same thing. This has been going on for months, and the most they can refund me is 2USD.
Terrible customer services, just crap.

Date of experience: August 5, 2014
rosewholesale a. RoseWholesale Rep
over a year old

Thank you so much for your important feedback.
I am sorry for your problem. Could you tell us your order number or the email address, we want to solve your problem as soon as possible. Wish your reply.
We want to apologize for any and all inconvenience caused.

Minnesota
1 review
1 helpful vote
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I ordered from Rose Wholesale and then read the reviews after, like an idiot! I was terrified when I saw all the horrible reviews. I however, had no problems with my order. I got the complete order fast! The only thing I would say to watch out for are the products that are listed as "one size fits all." I'm a size 6 and everything was WAY small. My 12 year old stepdaughter will probably end up with those items.

Date of experience: August 4, 2014
District of Columbia
1 review
2 helpful votes
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I should have read the reviews prior to placing my order! Stupid me! These people sent me an email asking for my ID card because i placed such a large order... my order was not THAT LARGE! I just want my money back! DO NOT order from these people!

Date of experience: August 4, 2014
rosewholesale a. RoseWholesale Rep
over a year old

RespoThank you for taking your time to write your review!
I am sorry for your problem, could you provide us the email address or the order number, so that we can solve it for you. Wish your reply.
We apologize for your shopping experience which was clearly not up to your expectations.

Cayman Islands
2 reviews
12 helpful votes
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Well if there was a zero star I would have picked that. I have been waiting for my order for 58 days to be exact and when I ask the company they tell me keep waiting. They stated that I can ask for a refund after 60 days so two more days to go. I am so disappointed I ordered items to start a new job in another country, but nothing ever arrived. Do not order from here an awful site, the ticket link does not work I have spent more money on phone calls to this site than the cost of the items.

Date of experience: August 4, 2014
rosewholesale a. RoseWholesale Rep
over a year old

I wish to say thank you for providing valuable feedback to us.
Could you tell us your email address or the order number, so that we can solve your problem. Wish your reply.
We apologize for your shopping experience which was clearly not up not up to your expectations.

South Africa
1 review
1 helpful vote
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Thank you so much i enjoy shopping with you guys. Just hope orders will be bet faster by me))))))))))

Date of experience: August 4, 2014
Louisiana
1 review
1 helpful vote
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I have been waiting for a blouse I ordered and paid extra to get here in time for a convention. The convention came and went, the blouse hasn't got here. I am NOW reading the reviews and feel horrified. I am going to wait until I get my blouse, if it is as poorly made as what I have been reading, I will try to get a refund from them. Regardless, I paid the extra for 3-5 day shipment and it didn't deliver. I will be contacting the Better Business Bureau http://www.bbb.org/ I suggest everyone who has a negative experience do the same.

Date of experience: August 3, 2014
rosewholesale a. RoseWholesale Rep
over a year old

We want to thank you for telling us about your situation.
Could you provide your order number or the email address and we will solve your problem as soon as possible. Wish your reply.
Thank you again for your extremely important feedback.

Virginia
1 review
3 helpful votes
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I can't even give any stars to this company. Do not be deceived by this site! I ordered what I thought was a chiffon blush dress and what came 2 months later was a dress made out material that Halloween costumes are made out of---the kind you buy at party city. It was not at all what was advertised. We have gotten a good laugh out of it however. The dress was supposedly one size fits all but they neglected to add one size fits all children. HaHa!

Date of experience: August 3, 2014
rosewholesale a. RoseWholesale Rep
over a year old

Respond to this review... Thank you for being kind enough to tell us about your experience!
Could you provide your order number or the email address? So that we can check your problem and solve for you? Wish your reply.
We are truly sorry for the problems with this order.

Illinois
2 reviews
1 helpful vote
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I won't even give one star rating ordered June 12,2014 have a wedding to attend on Aug 9, leaving to wedding Monday Aug 4,2014 driving to Florida from Indiana for wedding maybe I can find a dress in Florida. Don't have tracking number yet so I guess it hasn't been shipped! Going to cancel order and contact credit card company to reverse charges. What a east of time. Order number H**************.

Date of experience: August 1, 2014
rosewholesale a. RoseWholesale Rep
over a year old

Respond to this review... I wish to say thank you for providing valuable feedback to us.
I have send you the email, please check it.We will try our best to solve your problem.
We apologize for your shopping experience which was clearly not up not up to your expectations.

Mexico
1 review
2 helpful votes
Follow Sjdc F.
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To understand a scam is impossible. It's a dice roll when the company clearly uses the clothes and sexy pictures to seduce moonstruck consumers to impulse buy. Doll clothes. Money cutting. Long distance protection. It's not real. It only appears real because t was clever.

Date of experience: August 1, 2014
rosewholesale a. RoseWholesale Rep
over a year old

Respond to Thank you, we always welcome feedback from our valued customers.
Could you provide your order number or the email address to us, so that we can track your order and solve your problem as soon as possible. Wish your reply.
Thank you, we always welcome feedback from our valued customers.
This review...

California
1 review
2 helpful votes
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What a RIP OFF!
August 1, 2014

What a RIP OFF! I placed my order, and all items said in stock, so I paid extra to expedite shipping, 3-5 business days it said. I patiently waited as weeks passed and still nothing. I contacted customer service and they said the items weren't in stock and they would ship in 2 weeks. When I finally received my package, only 3 of my items were in it. I contacted them again and pretty much received the exact same message, it almost seemed automated. I never received a real answer telling me when I should expect the items to be shipped. I placed my order in May and it is now August and my order still isn't complete. The worst part of it all is the returns. I bought a bathing suit, a purse, and the rest of my order was shirts. The shirts, they are fairly poor quality but wearable, but the purse strap is falling apart after using it about 3 times. The bathing suit, looks fine, fits nice, but is completely see through when wet! How am I supposed to wear a BATHING SUIT without getting it wet? I contacted customer service and again got their automated response. First they offered me $3 as a refund for their faulty merchandise, the 2 items cost about $25 and they thought $3 was a good amount. I said that wasn't good enough and they offered $6, and then their final offer was $8-10 or I can return them and pay the shipping charges out of pocket, after I already paid $35 for shipping in the first place. I own my own store, and have worked in customer service all my life, and I have never experienced such horrible service. I wouldn't recommend this site to anyone! I found the site on facebook and they will be the next to hear about the experience I have had with a site they recommended.

Date of experience: August 1, 2014
rosewholesale a. RoseWholesale Rep
over a year old

Thank you for taking your time to write your review!
Could you provide your email address or the order number? So that we want to solve your problem as soon as possible.
We apologize for your shopping experience which was clearly not up not up to your expectations.

New Hampshire
1 review
0 helpful votes
Follow Steph B.
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Yes, it's another person who did not read reviews before making a purchase from this company. I got so caught up in the cute dress and great price, I just ordered it right away. That was over two weeks ago, and still have no dress. The good thing is that I don't really need it for an occasion, so whenever it arrives is fine with me... I just hope it comes at some point.

Now, after reading all of these reviews, I am worried about the size. I usually wear a medium, but bought a large and I hope it fits. I will update this review when and if, the dress gets here.

Thanks for all of the posts, lesson learned. Even if I get it, the website says 5-7 days shipping and this is very deceitful. If it's going to take a month, just tell me that, no need to lie!

Date of experience: August 1, 2014
rosewholesale a. RoseWholesale Rep
over a year old

We thank you for providing us with important information about your situation.
Could you provide your order number or the email address? So that we can help you solve the problem. When you receive the items and the size is not fit, please contact us.We will try our best to give you the best solution.
Thank you again for bringing these matters to our attention.

Seychelles
1 review
0 helpful votes
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It has been 27 days after ordering, My stuff has not reached to me, what they promise is just " Fake" nothing will come to your door step, please avoid any kind of shopping from there

Date of experience: August 1, 2014
rosewholesale a. RoseWholesale Rep
over a year old

First, my sincerest apologies for the delivery.
Spond to this review, could you send us your order number or the email address, so that we can check your order and solve the issue for you as soon as possible.
Thank you again for your extremely important feedback. Wish your reply.

New Jersey
1 review
0 helpful votes
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Great, just read all the reviews after trying to track my order. If something seems too good to be true it usually is. I need to remember that one. NOT HAPPY AT ALL :(

Date of experience: July 31, 2014
rosewholesale a. RoseWholesale Rep
over a year old

I want to start by extending our thanks to you for providing your extremely valuable feedback to us.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

May i know your order number or e-mail address? So that i can check your order and send an e-mail to you to solve this issue.

Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.

Rosewholesale staff

New Hampshire
1 review
0 helpful votes
Follow Robin R.
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I just placed an order from RoseWholesale and paid for 3-5 day expedited shipping which cost a fortune. It took over 10 days to get part of my order. I am missing at least 1 pair of boots and a coat and I did not even receive an order #, so I cannot file a complaint ticket. The site says to enter your order # if you have one, but when you hit "submit", it will not submit because you don't have the order # field filled in. Any help from any of you in finding my order # would be greatly appreciated. The packaging of the items I did receive was absolutely horrendous, and there was no order # information, only a sheet stating that these items are samples with no retail value, which means the company who produces them probably doesn't even know these items are being sold on the internet. They may want to straighten this out before it ends up on one of those ABC shows where they investigate and expose the criminals on TV... just saying. I want the rest of my order. As it is, the coat I ordered has no button holes, only the stitching where they should be. Unbelievable!

Date of experience: July 30, 2014
rosewholesale a. RoseWholesale Rep
over a year old

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We regret any inconvenience or frustration that your experience has caused you.

I'm so sorry for this issue as you said. I checked your name on our system, found so many orders. I'm not sure which one is yours, could you tell me your e-mail address? I will try to use it check your order.Or you can log in your account on our website, then check your order history, you will find the order number which starting with H/HH.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

Rosewholesale staff

California
2 reviews
1 helpful vote
Follow zay t.
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OHG..
July 30, 2014

OHG. I've been really going through the hell with this company. I ordered 9 items worth of $160 on that website (order# HH**************). Everything I ordered was "in Stock" and will be shipped within a few days. But I received the first package with only 3 items literally after 2 weeks. So after I made multiple calls and attempted emails they finally said some of my orders are out of stock and wait for a week. But it finally showed up at my door step on July 9,2014. (Almost 2 months later)
I INFORMED THEM THAT THE CLOTHES ARE POORLY MADE. MISSING STITCHES, HORRIBLE QUALITY, STRONG ODER SMELL LIKE GASOLINE AND VERY POOR QUALITY. I TRIED TO RETURN BUT NEVER GET RESPONDED THAT'S WHY I DIDN'T BOTHER WEARING THEM OR RETURNING THEM.
**WORSE ONLINE PURCHASED EVER**

Date of experience: July 30, 2014

From the business

Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.


rosewholesale.com
Shenzhen, GuangDong, China