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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great Service
July 17, 2022

I needed the return label on the order, and they quickly gave me the link so I could print it out. They were polite and very efficient.

Date of experience: July 17, 2022
Virginia
1 review
0 helpful votes
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Great customer service
July 17, 2022

Great customer service and communication!
Greatly appreciated

Date of experience: July 16, 2022
New York
1 review
0 helpful votes
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Excellent service
July 17, 2022

Purchased a couple of dresses for an event but they did not fit. Very easy process to return. Customer service Dharani was very helpful

Date of experience: July 16, 2022
North Carolina
2 reviews
0 helpful votes
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Kushi representative
July 17, 2022

Kushi was very good with customer service. She looked it up and handled it very well. I was very pleased.

Date of experience: July 16, 2022
Florida
1 review
0 helpful votes
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Great Customer Service
July 17, 2022

My question was answered really fast unlike with the other customer service person I spoke to before.

Date of experience: July 16, 2022
Canada
1 review
0 helpful votes
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Helpful
July 16, 2022

I chatted with Kushi about my order that I haven't received for the past 10 weeks but and was help with the sutsituation

Date of experience: July 16, 2022
New York
1 review
0 helpful votes
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Kushi
July 16, 2022

Positive experience! My question was answered in a timely manner

Date of experience: July 16, 2022
California
1 review
0 helpful votes
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Really great customer service!
July 16, 2022

I placed a sizable order and it was shipped in two shipments since some of the items shipped from a different facility. Customer service emailed me a tracking link and also followed up with me within the week to find out if I received the items shipped and provided me with updates shipping information. Sumie the customer service rep was friendly and responded to emails quickly. The items all arrived beautifully packaged in Rosewe ziplock garment bags. Everything was as described on the website. I'm very happy with what I received.

Date of experience: July 16, 2022
Virginia
1 review
0 helpful votes
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Easy and smooth exchange
July 16, 2022

I ordered for 2 pieces of clothes that did not fit my daughter. The process of returning was easy and straightforward, with agent Sunshine easily executing it. Thank you Sunshine and i can't wait yo receive the right sized clothes.

Date of experience: July 16, 2022
Italy
1 review
0 helpful votes
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I ordered dresses to be delivered at the post office in spain but they never arrived, I assume it was because the post office close at 14:30 and the delivery was to late, we had a few e mails go back and forward and always had a prompt reply, I asked for a refund and Sumie sorted it straight away, this will not be my last order, I will definately be buying from this company again

Date of experience: July 16, 2022
Georgia
1 review
0 helpful votes
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The quality of the items received was excellent but more importantly the customer service received was outstanding. Very responsive and geared toward efficiency with amazing problem solving skills

Date of experience: July 15, 2022
Arizona
2 reviews
0 helpful votes
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Thank you!
July 16, 2022

Forgot to update my unit number and customer service helped me within an hr

Date of experience: July 15, 2022
Florida
1 review
0 helpful votes
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Dharani was very helpfull, kind and profesional gave prompt answers to my questions very pleasent and amazing customer service

Date of experience: July 15, 2022
New York
1 review
1 helpful vote
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Thank you so much for your help on my return. I don't think it even took 3 minutes to respond and to resolve my issue. Keep up the great work.

Date of experience: July 15, 2022
New York
1 review
0 helpful votes
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Very helpful
July 15, 2022

Very helpful, took care of my issue quickly and very polite

Date of experience: July 15, 2022
Canada
1 review
0 helpful votes
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Rosewe review
July 15, 2022

Love the close. Well made, beautiful material. Great service.

Date of experience: July 15, 2022
New Zealand
1 review
0 helpful votes
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Satisfy
July 15, 2022

I am happy that i decided to try this website to buy my swimming togs. Product came way shorter than ETA. It looks good, fits well. Love it!

Date of experience: July 14, 2022
New York
1 review
0 helpful votes
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Rosette
July 15, 2022

Great help Really enjoyed the help and he was very informative and helped with my problem

Date of experience: July 14, 2022
Washington
2 reviews
0 helpful votes
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Refund
July 15, 2022

Waiting for returned items to be refunded to me. Please respond.

Date of experience: July 14, 2022
New York
1 review
0 helpful votes
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Excellent Customer Service
July 15, 2022

Thank you so much for assisting me with getting my very important order changed to expedited shipping. It is need for a very important event. I am truly grateful!

Date of experience: July 14, 2022