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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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WOW
October 2, 2022

I can not believe how quick the delivery was.
The dress fitted to perfection.
Quality fabric, great finish
I will definitely be ordering more from this site.

Date of experience: October 1, 2022
Texas
2 reviews
0 helpful votes
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A little disappointed
October 1, 2022

I ordered 6 items and was anxious to receive them.
However, I received someone else's order which does not fit my taste.
I am highly upset because there is no number to contact a person and discuss the issue, for I had to use chat.
Also, I received emails stating the same thing in which my chat explained that I did not receive the items that I ordered.
Now I have been asked to give them until October 7th.
This is highly unexceptable and I am really contiplating not using Rosewe again.
I love the items that I purchase and this is the first time that I have had an order issue.
Considering that, I might order something else.
In order to consider ordering anything in the future, depends on Rosewe sending me the original items that I have paid for and purchased.
I am a forgiving person, but this has been an experience that I am not happy about.

Date of experience: October 1, 2022
Rotita R. Rosewe Rep
over a year old

Dear customer,

Sorry for the inconvenience.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Rosewe

Canada
1 review
0 helpful votes
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True too size
October 1, 2022

I am so pleased wih my order. Everything I ordered was true to size. Their styles are superb and material is good. I will definitely be ordering from Rosewe again.

Date of experience: October 1, 2022
North Carolina
1 review
0 helpful votes
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1st Order Ever
September 29, 2022

This was my first order with ROSEWE and each piece of clothing was a perfect fit. I was only disappointed with how long it took to receive it.

Date of experience: September 28, 2022
District of Columbia
1 review
0 helpful votes
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Gorgeous
September 29, 2022

Fast delivery of all items. Each item was the right fit.
Very satisfied.

Date of experience: September 28, 2022
North Carolina
1 review
0 helpful votes
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Pretty good customer service
September 28, 2022

I had to exchange my dress for another size and the process went pretty smoothly even though it was almost the deadline for an exchange. They gave me a label to print out and I shipped it back in the mail. The only thing I didn't like was that they charged me for the return label before they would send the new dress. But overall, not bad. Clothes here are made of fair quality.

Date of experience: September 27, 2022
Florida
1 review
0 helpful votes
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Chat Service
September 27, 2022

Very prompt service for my return on an item that was too small.

Date of experience: September 27, 2022
Canada
1 review
0 helpful votes
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Beautiful,
September 27, 2022

Excellent, Excellent, beautiful, thanks, beautiful, beautiful

Date of experience: September 27, 2022
Virginia
1 review
0 helpful votes
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Excellent
September 27, 2022

Fixed the issue in a greatly timely manner I just wish I was able to talk to a person but I'm very satisfied

Date of experience: September 27, 2022
Florida
2 reviews
0 helpful votes
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Good
September 27, 2022

It was great communicating with you, you I made my day I'll be happy to see my package soon have a blessed day

Date of experience: September 27, 2022
Louisiana
1 review
0 helpful votes
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Shipping
September 26, 2022

I was worried about shipping. Will my items make it on time... Kushi reassured me they will

Date of experience: September 26, 2022
Illinois
2 reviews
0 helpful votes
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Missing package
September 26, 2022

I received a email saying my package was delivered. I didn't know that it was a old order. Because I placed a new order I was confused. So thanks to good customer service we able to find out what happened.So with good knowledge of tracking my package was found. Well you deserve a free gift. And again thank you for your good help and knowledge.

Date of experience: September 26, 2022
South Carolina
1 review
0 helpful votes
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Skylight
September 26, 2022

This was a good experience on trying to get a return address. The person taking care of me was very patient and caring. They answered every question I needed in a timely manner. This is a good review. Having problem submitting. Seems like it is stuck or something. Seems to have a block.

Date of experience: September 26, 2022
Canada
1 review
0 helpful votes
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5 star
September 26, 2022

Great service, the person was very helpful and understood exactly what I needed, very patient and courteous also

Date of experience: September 26, 2022
Georgia
1 review
0 helpful votes
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Excellent Customer Service
September 26, 2022

Lydia was very accommodating and easy to work with. She got the job done quick, fast and in a hurry!

Date of experience: September 26, 2022
GB
2 reviews
0 helpful votes
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Love this dress
September 26, 2022

Great delivery speed easy to use site, great value for money

Date of experience: September 26, 2022
Illinois
1 review
0 helpful votes
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Account Deactivation
September 26, 2022

I somehow created 2 extra accounts on top of the one I already had. I guess I forgot I already had an account. Twice! The chat agent I spoke with today, Dharani, was extremely helpful and was able to resolve my issue in less than 5 minutes. This was the easiest and fastest (in the best way) interaction with a chat agent that I've ever had with any company. Thank you again (for the 20th time) Dharani!

Date of experience: September 25, 2022
Tennessee
1 review
0 helpful votes
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Let's Go To Church
September 26, 2022

I love the dresses I ordered & they fit perfectly. I will be ordering more items I like.

Date of experience: September 25, 2022
Virginia
1 review
0 helpful votes
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Kushi
September 25, 2022

Very helpful and professional. Polite. I give them 5 stars.

Date of experience: September 25, 2022
Texas
1 review
0 helpful votes
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Kushi
September 25, 2022

Kushi answered my question quickly. Needed to verify that all my items were included in return.

Date of experience: September 25, 2022