Ordering from Rosewe was my worst experience online shopping. The quality of the products is super cheap. They do not offer return label so you have to pay for return shipment. Their customer service is awful. They do not respond to you accurately. I ordered 5 items and had to return all as the color and the quality was poor. Their product is so different from what they show in their website

I place a order the beginning of November 2022 and it's now January 12 and I still have not got my order as of today and keep being told they working with me never again will I order or recommend anyone yes clothes line look nice but I got trick up

Because place to order November the 21st said I should receive my order by January 12th and I haven't received my order yet where is my order.

I ordered since dec 11 and the latest tracking update was dec 13.I have been chatting with their representives like 4 times. They always tell me to wait some days that my order will arrive.I have been waiting, I have not seen anything.The last chat I did with ine of their representative told me again that I should keep waiting and I asked for how long?This has been your answer and also said they are just online representative that they can only report to the shipping company and they will get back to me.Since then, I have never heard from anybody.This is just so frustrating to me.I am regretting ordering from this company.The one star I gave is that it would not allow me to submit my review without giving any star.

I am a big fan of Rosewe merchandise. There are many options to make a curvy girl feel beautiful, which is why I've spent over $500 on merchandise this year.

I did not receive all of my packages over the holidays. Thanks to my points and quality customer loyalty, I received a complimentary necklace. I never received the necklace. Even after discussing this issue with multiple agents, it remains unresolved.

This is my frustration. What is the point of offering a product and not sending it? In addition to the initial order, I have forwarded pictures and copies of receipts. The customer service agent sent me a snapshot of items I did not order (blue and green shirts with a necklace). This is bad customer service and makes me want to take my business elsewhere.

I placed an order on your style and submitted the order, however, after reviewing my oder,I realized that I order the wrong size so I quickly contact live chat and was able to have the size changed with the assistance of one of your customer service by the name of Dharani which she made it happen. We need more like her and thanks again for your help in dilemma.

A lot of the items are good quality with good price. However, I've purchased some clothings that was not great quality and the sizings were off, some ran small and some ran large.

I requested to Return (3) items on 12/19/2022 and was told I would receive the return information with in 48 hours and still haven't received the information. I did a chat with a representative from Roswe reference the return and was told i will get 20% off my return and will receive an email again in 48 hours, which pushed my purchase /return date out further. Please see below email on 12/19/2022

Dear Joyce,
We are deeply sorry that our product did not match your expectations. You can consider to return to us for refund or exchange, ok?
If you don't want to return, we can offer you 20% refund of mentioned above item(s) for compensation, ok？Thanks for support.
Your ticket (ID:T*******009) has been replied by our customer service. The communication records have been listed below:
Joycerich52,Monday, 19 December 2022 at 15:49:28 PM

*******@aol.com leave a product (SKU: *******R) review At: 12/19/2022 08:20:04 AM

Not to my specification

Joycerich52,Monday, 19 December 2022 at 14:16:13 PM

*******@aol.com leave a product (SKU: *******R) review At: 12/19/2022 08:31:10 AM

Too Small-not a true US20 XXL size

Joycerich52,Monday, 19 December 2022 at 14:16:09 PM

*******@aol.com leave a product (SKU: *******R) review At: 12/19/2022 09:33:52 AM

Too small in some areas

You are free to reply this email directly,or click the button below and send a reply by ticket on rosewe necessary.

Your support is highly appreciated.

I brought two dresses from them i don't like the quality, looks nothing like the pictures got in touch with Shein never received a ticket for my items still waiting to hear from them