Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
grey stargrey stargrey stargrey stargrey star

Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Sarah Z.
Unfollow Sarah Z.
Share Review
Report Review

Disappeared
March 5, 2023

Fit and quality was not what I expected. My first time shopping with you guys an I was very disappointed.

Date of experience: February 3, 2023
South Carolina
2 reviews
0 helpful votes
Follow Betty N.
Unfollow Betty N.
Share Review
Report Review

Pleasant
February 3, 2023

My experience was pleasant. He just took to long to receive your product.

Date of experience: February 3, 2023
Ohio
1 review
0 helpful votes
Follow Rhonda W.
Unfollow Rhonda W.
Share Review
Report Review

Sweet and elegant
February 3, 2023

Exceptional experience. I needed to exchange a dress and the process was wonderful. I text a question and it is answered in a timely manner. If your dress is not becoming to you…you should be coming to Roswe. You will not be disappointed!

Date of experience: February 3, 2023
Canada
1 review
0 helpful votes
Follow Alvarez F.
Unfollow Alvarez F.
Share Review
Report Review

Not what I expected
March 5, 2023

It was not what expected and it was not clear that I could not return.

Date of experience: February 3, 2023
GB
1 review
0 helpful votes
Follow Patricia V.
Unfollow Patricia V.
Share Review
Report Review

True to there size
February 3, 2023

Very good, never had to send back anything in all the time I have been ordering

Date of experience: February 2, 2023
Alabama
1 review
0 helpful votes
Follow Diane X.
Unfollow Diane X.
Share Review
Report Review

Black dress
February 3, 2023

Quick ordering and delivery. Dress fits true to size

Date of experience: February 2, 2023
Australia
1 review
0 helpful votes
Follow Kerry G.
Unfollow Kerry G.
Share Review
Report Review

Great choices, good value, well made, good fabrics, fast delivery, easy use website

Date of experience: February 2, 2023
Texas
1 review
0 helpful votes
Follow Kee O.
Unfollow Kee O.
Share Review
Report Review

Formal dress
February 3, 2023

Very satisfied with my order. Dress fit perfectly and love the color. It pops out and is very gorgeous. Also the free gift that came with is very gorgeous.

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
Follow FAGBURE V.
Unfollow FAGBURE V.
Share Review
Report Review

Satisfied Customer
February 2, 2023

I love shopping with Rosewe. The styles are classic, gorgeous and timeless. The clothes fit very well too and their customer service is also great. I am satisfied with all my purchases.

Date of experience: February 2, 2023
Georgia
1 review
0 helpful votes
Follow Conley H.
Unfollow Conley H.
Share Review
Report Review

Very good service!
February 1, 2023

The service was great! The items received were as expected. My returns were handled in a timely manner. Communication was very courteous and professional! Very good service! Will shop here again.

Date of experience: February 1, 2023
Maine
1 review
0 helpful votes
Follow Pauline T.
Unfollow Pauline T.
Share Review
Report Review

Great fashions
January 31, 2023

I love the fashions and customer service is very helpful.

Date of experience: January 31, 2023
Louisiana
1 review
0 helpful votes
Follow Edna N.
Unfollow Edna N.
Share Review
Report Review

Bang for my Buck
January 31, 2023

I have been pleased with most of the items ordered. They are a bargain for the price. The only problem for me is the length of time between ordering and receiving items

Date of experience: January 31, 2023
Virginia
1 review
0 helpful votes
Follow BAYLEY B.
Unfollow BAYLEY B.
Share Review
Report Review

Fantastic
January 31, 2023

Love my dress. So many compliments. I wish delivery time was quicker. The wait was worth it. Very easy to use the website.

Date of experience: January 31, 2023
Guyana
1 review
0 helpful votes
Follow Donna Q.
Unfollow Donna Q.
Share Review
Report Review

The outfit was a perfect fit.
January 31, 2023

Good customer support in shipping and handling. Materials and choice of colors are also well done.

Date of experience: January 31, 2023
GB
1 review
0 helpful votes
Follow Marcia A.
Unfollow Marcia A.
Share Review
Report Review

Quick delivery and lovely garments
January 31, 2023

Great service. Garments arrived surprisingly quicker than dates given. Packed well. All garments do look as in the pictures. Trousers though are made for tall people and need altering. I am 5'5".

Date of experience: January 31, 2023
Australia
1 review
0 helpful votes
Follow Apperley M.
Unfollow Apperley M.
Share Review
Report Review

Perfect Fit Dresses
January 31, 2023

Easy, quick, professional transaction. Oh, and the dresses are great as well. :)

Date of experience: January 31, 2023
Alabama
1 review
6 helpful votes
Follow Tara G.
Unfollow Tara G.
Share Review
Report Review

DON'T DO IT
February 27, 2023

I purchased what looked to be a stylish dress but when it finally arrived it WREAKED and was extremely to large. I immediately contacted the company via email and requested a refund. They informed me that I would have to pay for the return ship at $9.99. They received the unworn dress a few days later but kept half of the money. This is so unfair. Please DONT shop with them. Very POOR customer service. Before you buy, please read the reviews. Be advised This is NOT a GOOD company to shop.

Date of experience: January 28, 2023
Ohio
1 review
0 helpful votes
Follow Early M.
Unfollow Early M.
Share Review
Report Review

Absolutely beautiful
January 23, 2023

Love all my clothes. Only one problem they are not made for short women, but I like the dresses. They are made of very nice material.

Date of experience: January 22, 2023
New York
1 review
0 helpful votes
Follow loyal V.
Unfollow loyal V.
Share Review
Report Review

Unsatisfied repeat customer
February 20, 2023

I ordered an order that can't be explained why I haven't received it yet. I keep doing a live chat and I'm getting nowhere. Made an order in Nov 2022 and still haven't received it yet.

Date of experience: January 20, 2023
Florida
2 reviews
0 helpful votes
Follow Angela J.
Unfollow Angela J.
Share Review
Report Review

THE RIGHT SIZING
February 20, 2023

The dress that I ordered is really pretty.The material was cheap looking, also the sizing was off.I ended up sending it back n exchanging it for a larger size...I was so disappointed because it took so long to get it, then after finally getting it, I couldn't wear it.

Date of experience: January 20, 2023