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Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

Virginia
1 review
8 helpful votes
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SCAM
March 7, 2015

Rosewe is a total scam. I ordered $202 worth of stuff. Immediately after placing my order I opened a ticket to see if I could change all the sizes from small to large. They said they would charge me $3 for each item change. I told them that was silly because that what was not in their policy and I had literally sent them an email within minutes of placing the order so it wasn't an exchange because my order hadn't even been processed. If it had been processed or shipped, I would understand paying an exchange fee. So I asked them to just cancel the order. They said they would still have to charge me $3 for each item as a cancellation fee... Again, the order hadn't even been processed, hadn't shipped and this was not clearly indicated in their policy. Then they said they would only give me store credit for items I had never received.

Say whaaaaat?

You can't return or exchange items you never even received for store credit.

So I contacted paypal. Pleaded my case, they opened up a dispute and rosewe refunded my paypal account two days later - all $202.45.

Boo-ya!

Seriously, so grateful to paypal. Stay clear of this place.

Date of experience: March 7, 2015
Rosewe R. Rosewe Rep
over a year old

Dear customer,
It's our policy which states that: http://www.rosewe.com/return-policy-a90.html
Customers should read it before placing the order

New Jersey
1 review
4 helpful votes
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Horrible
March 6, 2015

Where do I start at? I placed my order a week in a half before I went our of town. To ensure that I would received my package in time I paid fir expedited service. I order and instead of 2-3 dats to ship out I just got the package 2-3 weeks later. Then I let them know I did want the order no more the had the nerves to tell me no. I would be fighting this.

Date of experience: March 6, 2015
Rosewe R. Rosewe Rep
over a year old

Hello,
We are terribly sorry for that, the fact is that we are off work during 17th - 24th Feb so we can't ship orders during this time
Now order was sent out by DHL and you will receive it soon
Tracking number is 7726821550

Canada
5 reviews
63 helpful votes
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I had written a review previously, but I noticed for every (real) bad review, there are 10 to 20 glowing reviews ( in poor English) that follow, meant to bury the poor one. This company should spend its time and energy trying to improve their product and policies, instead of writing false reviews. The product is garbage, most likely made by indentured (slave)
Workers. My order is still sitting in the bag, I'm embarrassed to give it away

Date of experience: March 5, 2015
Germany
1 review
0 helpful votes
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My choice for nice trendy items
March 4, 2015

I get a great deal with their promotion coupon, Excellent service and products.

Date of experience: February 28, 2015
Japan
1 review
0 helpful votes
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Rosewe review
March 4, 2015

I heard from a fellow shopper who actually owns the product from rosewe and had a try on rosewe. I think the quality actually rationalizes the price.

Date of experience: February 28, 2015
Japan
1 review
0 helpful votes
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Love my new dress
March 4, 2015

Such a beautiful dress! The print is awesome, and the colors are amazing! It’s a perfect dress for a summer party.

Date of experience: February 28, 2015
Hong Kong
1 review
0 helpful votes
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Surprisingly, I really like the look and feel of this shirt. It looks more expensive. I will wear this to work and other nice occasions. I'm happy with the purchase. It arrived very quickly and is even nicer than pictured. Definitely will be ordering from this company again.

Date of experience: February 28, 2015
Florida
1 review
6 helpful votes
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Not Pleased.
March 1, 2015

I ordered my package with priority shipping on the 7th, it is now the 26th and it still has not finished processing. After several attempts to contact customer service through phone and the contact us links on the website i have yet to receive any explanation. I'm starting to think they either had to go make material and sew my stuff together by hand or this is not a legit business. Did i just get scammed?! Uuugghhhh the FRUSTRATION...

Date of experience: February 26, 2015
Rosewe R. Rosewe Rep
over a year old

Hello,
The fact is that we have holidays of 7 days from 17th-24th Feb so we can't reply your tickets during this time.
I just checked the order for you, it's sent out by DHL
Tracking number is 6280768130
I guess you may have received it.
Nice day!

Mississippi
2 reviews
7 helpful votes
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Horrible Experience
March 1, 2015

The dress I received was not as pictured or described. I was unable to get Rosewe to respond to my multiple "tickets" submitted to apply for a refund. Very disappointed! I do not recommend or nor will I ever order from Rosewe again!

Date of experience: February 26, 2015
Canada
1 review
3 helpful votes
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Will not order again
February 28, 2015

This is the 3rd time I have ordered from Rosewe. I find even if I order sizes bigger its still tooo small. I normally fit a size L, I ordered XXL on a winter coat with a zip out lining. I can't fit the coat without the lining let alone with. The first time I ordered a dress from this company & measure to see if it was long enough. The dress came 4 inches shorter then advertised. The last time I ordered, the top fit. I'm really disappointed but not mailing back because of their policy on ordering the wrong size even if I measured & bought big. Also it took 5 weeks to arrive.

Date of experience: February 25, 2015
Georgia
1 review
0 helpful votes
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This coat looks awesome. Had to (re)sew the button.

Date of experience: February 24, 2015
GB
1 review
5 helpful votes
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Paid for my order - took an inordinate amount of time to arrive by which time I had opened a dispute with Paypal. Order arrived and has been promptly consigned to the rubbish bin - clothes are cheap, ill fitting and very very poor quality. I had tried to contact them by email through their website to no avail. I can see their so called responses on the review page but would be very interested to know if any customer ever got their money back. This site is to be avoided if you don't want to spend your money on cheap rubbishy clothing.

Date of experience: February 24, 2015
Rosewe R. Rosewe Rep
over a year old

Dear customer,
We are terribly sorry for what happened.
Any customers that are not satisfied with our products are encouraged to communicate with our customer service department first.(contacting link is http://www.rosewe.com/support.php)
If the solution we offered is not acceptable, customers can open a dispute.
We will also offer partial refund to end the case.If it's still not acceptable, customer can return the item for refund.
If you are still not satisfied with this matter, please contact with us directly.

Florida
1 review
4 helpful votes
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Terrible dresses
February 25, 2015

I bought two dresses that looked beautiful in the pictures and were at a great price. When these arrived both dresses are terribly made, I ordered a medium size (I am size 4 in USA) since I read reviews that the sizes run very small and the medium is still too small, the white fabric is completely see through, the dress is super short, the slit is up to the hips. Not even close as shown in pictures, you get what you pay for.

Date of experience: February 22, 2015
New Hampshire
6 reviews
50 helpful votes
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Scammers
February 25, 2015

I ordered from here as well as a friend of mine and neither of us ever recieved our orders. The customer service is horrifying and I am pretty sure they hire outsiders to write bogus reviews for them, claiming amazing delivery and customer service. Yeah, the prices are amazing - but you're only giving them your money for basically nothing in return. All in all, if you want to donate your money to a bunch of greedy jerks who only know how to take and rip people off - definitely order. All it is is a pathetic charity.

I feel sad for you who run this store. You should have feelings.

Date of experience: February 22, 2015
Rosewe R. Rosewe Rep
over a year old

Dear customer,
We are terribly sorry for what happened, but may i know your order number?
If you can tell me your order number, i will check the status of the order for you as soon as possible and solve your problem.
Every order has an order number, you can login your account and find it in user center.
You can get in touch with us with this link: http://www.rosewe.com/support.php
Waiting for your reply!

GB
1 review
8 helpful votes
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Surprisingly amazing
February 19, 2015

I ordered a bikini from this site before I read any reviews. It was a replica of a triangl bikini for £70 cheaper. The picture was from a triangl website which only worried me after I purchased it. The reviews were terrible and I just accepted that my bikini wasn't going to be nice at all. The shipping time wasn't great and then i accepted it wasn't going to even come. But in all fairness, packages from China aren't usually fast, however it came this morning and it was absolutely perfect. Im so happy with it it fits perfectly and the material is great. Yes, due to the bad reviews I understand not everybody's experiences are amazing but mine was and I don't think the bad reviews should put people off. The stuff is super cheap and I feel like it's worth the risk. Because I am truly so pleased 5 stars.

Date of experience: February 16, 2015
California
1 review
0 helpful votes
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I thought it would take a long time to arrive, but I did not expect it was soon received!!This dress came super fast and fits beautifully! I'm typically a size 6 or 8 so I bought the M and it looks fantastic! It's really so flattering, I can't wait to get all dolled up and wear it out!

Date of experience: February 11, 2015
California
1 review
1 helpful vote
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I really like the midi-length dresses
February 12, 2015

I really like the midi-length dresses. I think this is a classy piece. The sleeves are nice and long and the length falls right beneath the knee. I purchased the small in white. I'm 5'3" and about 125 lbs. While it is extremely giving, it would not fit right on a girl any shorter, thinner, or less curvier than me. It is completely transparent. I should have gone with a different color and would have probably gotten better results.

Date of experience: February 11, 2015
California
1 review
0 helpful votes
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Went on Rosewe.com site
February 12, 2015

Went on Rosewe.com site. They gave me great fashion advice and just an party wear fun experience. I will definitely buy from them in the future!

Date of experience: February 11, 2015
California
1 review
0 helpful votes
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I've actually had not so bad experiences with Rosewe, unlike so many other reviewers... There was one order where I wasn't happy with the quality of the item, and received a fantastic customer service response with a future credit. Not so bad!

Date of experience: February 11, 2015
California
1 review
2 helpful votes
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Love the variety of fashion clothing available! Shipping is not the fastest, we all know that, but it's free.

Date of experience: February 11, 2015