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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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I placed a order over a month ago and still have not received my order, when I go on line with the tracking number they say they can't find my origin, tried to send them an email they say my email dosnt exist,,, I want my order or my money back --- I am going to watch dog!
Rosewe is the largest fraudulentcompany on the market! Every one shld stay off! I ordered from them once and not a single item corresponded to anything on the site. It seemed like joke when i saw the items! Cheap, shoddy, looking work. An epic failed attempt of an imitataion of other companies work. Items have been sent back to the address they gave, all track info reveals items have been delivered. Its been close to three months. They still claim they havent received items, just to avoid refunding me... the dirtiest scammers on the market... u buy at ur own risk! This is first hand experience. Its not hear say! Wld be delighted to give more info to anyone interested. Contact me on my id below. If it was possible to rate a zeor star, i wld... a very pissed and disappointed client
Hi gifty,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. The delivery time is different with various shipping company, if you return by post office, it may take a long time.
Our customer service will resolve this ASAP and we are expecting a earlier reply.
Best Regards,
Rosewe Customer Service
Found a classic dress on another site and loved it. I checked the rosewe site before I purchased and found it at a lesser price! $$$ Happy shopper!
When i first got this coat in my hands, i put it on and didnt take it off for the entire day, it looks gorgeous with black leggings and jeans too, its kind of fancy (since the hoodie has this leopard print) and most important, its not white so it wont get dirty easily... PERFECT!
Any more than one star for Rosewe is a employee at Rosewe writing it. This is the worst website ever. I ordered a few different items and they ever shipped because hey said my address was not right. BUT I buy online all the time and never have that problem. So after weeks and weeks of emails they told me they can return my money with a small handling fee. My order was $115.00. They took out $30.00 for a handling fee! Crazy! DONT BUY FROM ROSEWE
Hi Jessica,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
Nicely packaged. The deal was excellent and the clothes came to my house soon and good quality. I will want to buy in Rosewe again!
I love everything about this site. Great service and I was very pleased with the quality of my order. I am hoping to continue my dress purchasing from Rosewe in the future.
It was even better than I had hoped! The tailoring was perfect and looks wonderful on. I would highly recommend them to anyone!
I order often from Rosewe. This site always has what I'm looking for. Whatever I'm ordering its better priced than other shopping sites. When I'm considering ordering from online Rosewe is where I go first!
About the shipping, it was very fast and the praducts reached perfectly undamaged. I love that you can see photos with the products send from other buyers. I will continue to buy on Rosewe.com.
My fiance brought this dress for me. It was a size small and fit like it should. My only thing is I am not that use to short fitted dress and felt like I need to pull it down every so often, but other then that it is great. The fabric is really soft and a good quality of cotton.
It is just what I want, a classy and sexy dress! It’s entirely same with the picture. And this material is soft, stretchy, and comfortable. Really quality products!
It arrived in 4 days, it’s really fast shipping. Beautiful lace dress, the straps lay very nicely, and I am able to wear a backless bra with this. I received many compliments on this dress, I’ll come next time.
I just got this dress a few days ago and it's wonderful! I expected it to be a bit tight, but it isn't. It's actually a little baggy-- just a bit, as in it doesn't hug my skin/fit me skin tight or anything. I like it! I didn't expect the collar to have that kind of shiny fabric to it, but the fabric of the dress over all feels soft and nice to touch. Well put together, stretchy and breathable. I haven't worn it out or for a long period of time yet or washed it yet so we'll see how it does after that. For now, I would totally recommend it!
Who can help me with cancelled expired order that I already paid for through paypal, so dissapointed?
Hi Gene,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Would you please help me and tell me the order number or your name? In this way, I will easily found out the problem and help.
Our customer service will always reply in 1 working day if you submit a ticket. I am expecting for a earlier reply.
Best Regards,
Rosewe Customer Service
It is form fitting and clings to your curves without being restricting because of the stretchy material. It is also very warm and soft. Cozy and sexy. Will definitely pair well with boots and leggings. I am 5''10 and weigh around 150 pounds and I got a XS-S. Fits like a glove! I have no doubt this will be one of my favorite things to wear this coming fall.
It fits perfectly. The material is just beautiful and stretch. I am 5'9'' and 148 pounds. So I tend to go with a size large, but after reading the other reviews I'm glad I went with a medium. This is good quality and very flattering. Would definitely order from this company again.
I really wasn't sure what to expect when I got this dress. But I think it's great. The material is soft and feels comfy when wearing. I'm 5'6" and 130 LBS. The largest part of my waist is about 30 inches and I don't feel like it's too tight. I wore dark jeans and was pleased with the fit, looks and got many compliments on it. Love them!
I normally do not write reviews, but my experience with this company was very atrocious. I hope it will deter future consumers from experiencing the horrors and frustrations that I experienced. I bought three items on rosewe.com in June of 2015. Those items were shipped in June of 2015. It is now October of 2015, and I have not receive any of my items. After countlessly questioning the postal service as well as rosewe.com about my order, the best I was offered and felt force to accept was 60% in compensation. This is completely unjust because I have not received anything, but forced to lose 40% of my hard earned cash. The company refused to send me my items or completely refund me. As a customer I feel scammed and swindled. I would not recommend this company to a friend or anyone.
Hi,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. The delivery time is different with various shipping company. But it's not 4 months long, I am sure.
Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Please contact us by a ticket, our customer service will resolve this ASAP and we are expecting for earlier reply.
Best Regards,
Rosewe Customer Service
I buy a lot of clothes online and will never buy from this site again. I usually wear a small but according to the size chart they had it said to order a medium so I did... but now I can't even button the shirt up. The material is very stiff and uncomfortable. I tried to contact them about returning it but was just given the runaround.
After looking at most of the 5 star reviews on here I see now that they are probably fake. Most are posted on the same day and they don't even sound like they were written by someone that speaks English fluidly!
Hi Sharon,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Would you please help me and tell me the order number or item sku number? In this way, I will easily found out the problem and correct the wrong information.
Please kindly note that the size of our items is based on Asian size and generally it runs small. And there is a size convert for people from different countries.
Please contact us by a ticket, our customer service will be glad to help.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lucy,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. The delivery time is different with various shipping company.
Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Our customer service will resolve this ASAP and we are expecting for earlier reply.
Best Regards,
Rosewe Customer Service