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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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I ordered my outfits two weeks ago I upgraded my shipping for them to come 5-7 business days and they still haven't came! I'm never ordering from here again!
Love the lightweight material, the rich color of red, and the style of the top... it is just kind to my athletic build. However, gives me reason to work out a bit more to look MORE stunning in this holiday colored beauty.
This dress fits perfectly. Measurements are 100% spot on. I received so many compliments when I wore it for the first time. My only regret is I didn't buy every colour it come in, but I will be now.
This is the perfect little black dress. I absolutely love it. The fit is perfect on me. Very happy with this purchase. True to size, good fit, however i took one size larger just incase and this was an exact.
I am in love with this beautiful dress. Color is very pretty and it looks beautifully vintage. True fit for XL and sleeves stretch to fit. Can't wait to wear it. It looks fantastic! I cannot wait to wear it.
This was exactly what I was looking for. It was the perfect length and fit. The fabric stretched where I needed it but not to tight, the skirt was full like I like it, very slimming. My husband & family are very happy with the dress. They are impressed by this website.
My wife and I love the way it look.Be advise the fabric is lite and soft stretch. Easy to fit close to the body. Also if you live. In USA. The size have to be order one up to two sizes up. Example in this case we order Medium so in real size is a Small... if you Medium go for a Large. The dress is as the same show at the picture with a tiny minimal change in the waste. The design is a little. Bit up to the torso. Compare to the one in the photo. The lenght is the same as shown. For the price is a Steal!
I ordered a dress for my wife for a friend's birthday party. Initially I was apprehensive about whether the color and fitting of the dress would be as shown in the picture. But the day it arrived, my wife checked it out and it was even better. She turned out looking like a star at our friend's birthday. All thanks to rosewe. It is the best online shopping site that delivers what it promises and at affordable rates. It has the collection of the trendiest clothes and once you shop from here, you will never get tired. It is the best online shopping experience.
I love this jacket!. It's super warm, fairly light weight, and well made. It is stylish without being tacky, has lots of pockets, and the hood lining is like wrapping your head in a cloud. I'm impressed by the fact that it's 80% down filled and didn't cost a small fortune. And I had a great buying experience. It arrived on time, and I didn't have to pay extra for shipping. I'm glad I made this purchase and will definately order from this company again. My only complaint is that it doesn't come in more colors... I'd love to have a second one in charcoal grey!
This is by far one of the best jackets I've bought. It is soooo lightweight and WARM. I leave it in the car now in case the weather ever gets too cold. LOVE IT. Highly recommended.
I am really pleased by rosewe.com customer services. They are really fast while delivering their products and i got my products before the time they actually mentioned.
So happy to received the coat. But the coat was too small but it fit. I had to give the coat to my younger cousin cause it was too small. It very warm. I give it a thumbs up even thought it was to small but I love it.
I have placed couple of orders two months ago and had no problem. Delivery was on time product quality was awesome. I would recommend this site to all of you!
It was cool just waited a lil while for merchandise but I didn't need it right away. But when I did receive it no problems at all. I gave it 3 because of the wait!
Hi Lakeya,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Would you please help me and tell me the order number or your e-mail? In this way, I will easily found out the problem and help.
Secondly, there is a processing time of 1-4 working days before shipment, which is written in the website.
Besides, we still would like to make an offer, please contact us by submit a ticket.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
I ordered an item in 2 sized for Halloween. I paid for the upgraded shipping and it arrived late. Now, trying to return it and am learning that I can possibly get 60% of my money back... BOO
Hi D M.
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
A full refund will be issued after you return the package.
Our customer service will always reply in 1 working day if you need any help.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
My order was placed weeks ago. I checked Rosewe tracking notice and it stated it went from Afghanastan to Ukrain and was delivered? I'm in the freakin USA. So confused. I just want my order, didn't plan on buying it for someone else.
Hi Kari,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on Oct 27th, within 4 working days we promised. And it’s still in the transit, we sent by USPS, which is not in charge of us. We suggest you track online every few days.
Our customer service will always reply in 1 working day if you need any help.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
Gorgeous, high quality wool-blend coat. I think it will last a lifetime if treated properly, and it will never go out of style. Glad I bought one for myself! My sister loved getting one for Christmas, too!
The design is just as shown. I had to get a new pair of romper, and these are comfy and what I wanted. It's suitable well for me. The material on romper allowed room for different figure type adjustments and shaped to my figure just like the picture!
The t shirt fits awesome, lenght is good. The striped pattern matches on any pants and overall I am very happy with purchase. I wear them all the time and plan to get more!
How do I know if Rosewe is not an Scam? I spoke with an agent by chat and she gave me the most terrible answer "Please trust us" that's what she said... she didn't explain me how can I verify if this page is legit at all. I told her "you didn't answer my question" and she said "I did" Very bad customer service.
Hi Beatrice,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring. But I promise you are not badly treated. We honor every customer and will help if they have any concern. It’s safe to purchase on Rosewe. You could pay with PayPal or credit card, which will protect you from fraud.
Your order was placed successfully, and we are willing to receive a payment soon. Or you are feel to cancel it if you are not interested any more.
Best Regards,
Rosewe Customer Service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brooke,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on 10 days ago, and it’s delayed in the transit, we sent by USPS, which is not in charge of us. We would like to refund shipping fee, to save your loss. Now the package is still in transit.
Our customer service will always reply in 1 working day if you need any help.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service