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Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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I purchased what I thought was a lovely jumpsuit and received a poorly made one!
After closely reviewing the comments it seems they repeat themselves with different customers name. I attempted to write a review on my purchase and it conveniently routes you back to the home page. Save your money and don't buy into this scamming website!
They give you the option to pay for faster shipping that you will not get faster, I paid to get it in 5-7 days, is been 13 with today and still no package. Never again will I buy from them. I emailed them and all they said was BE PATIENT! Horrible service and I have reported them to paypal and to my American express.
I received all my dresses and I love all 0f them. Even the one they sent me for free to make up for a couple being late.
Definitely be ordering from them again!
I ordered a £40 fur lined coat, which arrived very quickly... but it was too small. I checked the size guide before I ordered and did the measurements, but yet the coat was way too small. The fur lining throughout the coat made it a lot smaller, and the sleeves weren't the right length. I emailed them immediately to start a return and refund process, only for them to suggest I just give the coat to a friend as a gift or try and resell it myself. I explained that that was unacceptable and they should give back the money I paid for an item which is no good to me... they're now asking if 20% refund would be OK. £40 paid and they want to give me £8 back. If I'd have bought from a UK store or online store, I'd get a refund for the item. Why am I bartering with Rose We for my money back. I'm happy to send the item back and pay for the return postage... nothing in their return policy states "you won't get one... tough titty" they also state a 30 day money back guarantee!...
They're con artists. Selling poor quality items and then keeping your money regardless of how unhappy you are with your purchase. I wish I'd spent my £40 in a legit store.
I ORDERED the "Criss Cross Back High Waist Chiffron Maxi Dress", this is literally the most infantil $#*! of my life to be basically scammed by people who obviously do not care to actually do this to a person. I ordered this dress for my High school dance and I thought wow this dress is beautiful I've been looking for a month now for a dress and I finally found one or so I thought, I just received the dress today January 20th, 2016 and it's NOTHING like the picture. It's definitely hand sewn, way too short, and COMPLETELY I MEAN COMPLETELY SEE THROUGH. You can see everything! On top of that I even payed for faster shipping and it didn't come till just now and I ordered it multiple weeks ago and my dance is this Saturday. THIS SITE WILL SEND YOU A DRESS, but it's definitely NOT WEARABLE.
The dress I received was not even the dress in the photo. It was very badly made and would fit a toothpick, not a human being. This company is terrible.
Got the dress in a month! $18 cost and is costing me $14 to send it back! Super cheap material! Imagine a dress with fabric of Basketball shorts! Beautiful pictures and beautiful models; however bad fabric.
Been trying to contact them via ticket, telephone AND live chat but still can't reach anyone. Tracking number is not invalid can't even track my purchase.
I purchased 5 gold bridesmaids dresses and they were all pink. They were supposed to be floor length and they stopped mid-calf. I wear a size 2 and I could barely fit in the large. I tried to return them and they encouraged me to give them away as gifts. I had to take photos of them and correspond over two weeks before they agreed to a 60% refund! And I would have to send them back to China just to get it. Awful business! Stay away.
We ordered a dress for my daughters semi and paid for 7 day shipping that was on December 20 it is now a month later and it still hasn't arrived and the semi was a week ago. Don't pay extra for faster shipping because you don't get it anyway.
I paid for expedited shipping but it has been 20 days and I haven't received my order. I also haven't gotten an email about a delay, only daily emails about purchasing more merchandise (that will never arrive haha). Do yourself a favor and buy from Nywhere else.
Stay away from ROSEWE OR POPO $#*! or whatever its name, their clothing are made with horrible material, so very extra sheap looking, got 5 dresses from them, description for the product says polyester and they are NOT, THEY USE SHEAP SHEER FABRIC... WHAT ELSE I CAN SAY... DONT WASTE YOUR MONEY AS I DID... HORRIBLE... PESIMA CALIDAD... DISGUSTING QUALITY! SPAM SPAM COPY COPY THATS ALL CHINA DOES!
I bought 4 bridesmaid dreses from their website, they sent me 4 cheap tacky see through dresses that did not resemble anything like what I ordered and you couldn't even wear. When I asked for a refund they said that I would only get 60% refund and that they were too expensive to post back so "give them to someone as presents" Stay away from this website
Never in my life would I order from this company again! Discussing quality! Horrible!
So you guys! Let's just say I should have read the reviews first. I finally received my "Express" shipment today! Jan 22nd. My order was placed on Jan. 8th. These clothes are horrible! Horrible fabric, large looks like xsmall, horrible craftsmanship. There's a hole in the skirt, the tops can fit my 7yr old. I'm 5ft6" what's suppose to be a maxi dress comes mid calf (size large), but I can't fit it over my head anyway so... I would give this review a Zero!$120 down the drain... so disappointed... They should be shut down.
THIS IS ANOTHER SHINEIDE HIDE BEHIND SITE FRAUD GARBAGE CRIMINAL INTENT TO HIDE REAL OWNERS SHINSIDE IS THE ABSOLUTE WORST SITE TO INFECT THE INTERNET EVER
Ordered two coats. Both I wouldn't even put on the floor to let my dog poo on they are that poor quality. When it comes to returning the items. I've got a better chance bumping in to the little b*******ds that made these ridiculous coats! All I want is a refund and to return the items! WHY IS IT SO BLOODY DIFFICULT! STAY AWAY FROM ROSEWE!
These positive comments sound like a bunch of misleading lies. My order came over a month after I placed the order, fits two sizes two small and the product is $#*!ty. Beware!
The photos do not correspond to what is the real product. I made a try with these people, unfortunately the item I was expecting was a simple cloth completely unwearable without a brand. When I reported this to the store they proposed only a 20% refund meaning $5... to shop again from them. A real joke! Guess some people are lucky but watch out customers. I will never ever buy again from China online stores!
Hi Jeanne,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Janey,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
May I know have you ever purchased on Rosewe? Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out. The order number you mentioned is not correct.
Best Regards,
Rosewe Customer Service