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RoseSkinCo

3.2

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RoseSkinCo Reviews Summary

RoseSkinCo has a rating of 3.2 stars from 879 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RoseSkinCo most frequently mention customer service, shopping experience and hair removal. RoseSkinCo ranks 11th among Beauty Products sites.

service
109
shipping
22
returns
9

Instant Feedback

11,290 reviews

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New York
1 review
0 helpful votes
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False Advertising for Shipping
April 25, 2022

Be careful. If you expect to receive your product in a timely fashion, you won't. They advertise express international shipping which makes you think you'll get it quick *WROOOOONG*. Never on the checkout page does it state there might be delays. You have to go to a page that talks about their shipping policies and the fine print of what that means exactly, which states your order might be delayed an additional 2 weeks on top of their non-standard rate of 8 -10 business days (USPS is 3 - 5).

Very disappointed with the customer service, their carelessness for customer satisfaction and corrective measures, and their indifference to a bad review that exposes their deceitful and misleading practices. At no moment did they apologize to me or try to make amends, they just sent me to their stupid shipping page with all the fine print that nobody reads or knows about. They tell you the product might be delayed only after you've completed your purchase in an email.

Consider this before purchasing this product.

Date of experience: March 25, 2022
New York
1 review
0 helpful votes
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Great
March 22, 2022

Took a while but it arrived. Recommended by a friend who loves it. I'm on week three and things are slowly progressing

Date of experience: March 22, 2022
North Carolina
1 review
0 helpful votes
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No issues so far
March 12, 2022

I had no problems with shipping or wait time and it took about as long as they said it would to get my order. I've used the Lumi twice now with no issues. I can't wait to see my results

Date of experience: March 11, 2022
Australia
1 review
0 helpful votes
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Looks like a scam
March 14, 2022

I purchased the Hair removal handset and it just does not work, as as per their terms and conditions I contacted them to arrange a refund. I sent the product back and they advised when the handset arrived and I provided them with the tracking number and proof of delivery they would process the refund. As soon as I emailed them the proof of delivery their replies have stopped and no refund.

DO NOT BUY this product I am sure it is a scam.

RoseSkinCo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 12, 2022
New Zealand
1 review
0 helpful votes
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It was a while back now
February 10, 2022

It was a while back now. I haven't used the RoseSkin yet... I lost the instructions...
But the purchase was simple & fast with the delivery. Thank you

Date of experience: February 10, 2022
New Zealand
1 review
0 helpful votes
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I got my products it just took a long time and it was very hard to track my parcel

Date of experience: January 23, 2022
Maryland
1 review
0 helpful votes
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Have not tried the glove yet
January 13, 2022

Have not tried the glove yet. Have been using laser every other day. Time will tell if there are good results.

Date of experience: January 12, 2022
California
1 review
0 helpful votes
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Smooth website experience no hiccups package arrived within estimated due time

Date of experience: January 10, 2022
GB
1 review
0 helpful votes
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The delivery doesn't shows me the location. It just popped up in my door without me informed beforehand. The product is not damaged though.

Date of experience: January 10, 2022
Australia
1 review
0 helpful votes
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Timely processing and delivery of items. All boxed and packaged great. I am yet to use the IPL due to it being summer and sun exposure on my skin.

Date of experience: January 9, 2022
South Africa
1 review
0 helpful votes
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Very good
January 8, 2022

Very good. Would purchase again in future and cannot wait to use my product.

Date of experience: January 8, 2022
Australia
1 review
0 helpful votes
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It wa stood, i enjoyed it very very much 10/10 yes

Date of experience: January 6, 2022
Canada
2 reviews
0 helpful votes
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Online shopping was fantastic I was able to track the package straight through to delivery

Date of experience: January 6, 2022
Illinois
1 review
0 helpful votes
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I have not used the project yet but am looking forward to it.

Date of experience: January 6, 2022
New Hampshire
1 review
0 helpful votes
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I received the product in a timely manner. I have not tried the product yet but I'm looking forward to it.

Date of experience: January 6, 2022
California
1 review
0 helpful votes
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It took a long time to get it
February 4, 2022

It took a long time to get it. It didn't come for Christmas

RoseSkinCo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2022
New Mexico
1 review
0 helpful votes
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Easy to order, arrived in a timely manner (ordered around Christmas so I was expecting delays)

Date of experience: January 4, 2022
Spain
1 review
0 helpful votes
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Very good!
January 4, 2022

Very good!
Everything is correct and I like it a lot.

Date of experience: January 4, 2022
Virginia
2 reviews
0 helpful votes
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Order was Easy and arrived fairly quick. The box was severely damaged, I am assuming happened in transit and not before shipping, though the product seems but to be damaged.

Date of experience: January 3, 2022
Singapore
1 review
0 helpful votes
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Nice and quick delivery
January 3, 2022

Nice and quick delivery. Image was sent to confirm delivery.

Date of experience: January 2, 2022

From the business

Beauty Made Simple
Our mission is to make beauty simple.

We create innovative products that make it easy to show your skin the love it deserves, from right at home.

Spend your time and money on the things that really matter.

100,000+ Happy Customers
Since it's inception in April 2019 RoseSkinCo™ has served 100,000+ happy customers and counting.

Safety First
All RoseSkinCo™ products are certified for safe use, have peace of mind when using your favourite products.

Guarantees & Warranties
All RoseSkinCo™ products come with a 90-day 100% money-back guarantee. They are also covered by a 1-year warranty in case of any defects.


roseskinco.com
Montréal, Quebec, Canada