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Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.
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When I needed to get information about my clothing order here that was not available in the generic questions and answers, I contacted their customer service by email. I contacted a representative almost instantly and they gave me the answer immediately.
I bought some boots online and ordered the wrong size. I used the return policy for an exchange. It was very easy and quick to organize. He sent the boots back. They quickly answered a question I asked about it. They sent me the correct size and I got it in a few days. Very satisfied with the service. I will buy from this online boutique more often now, I will recommend it to my friends.
Nothing I go looked like the picture. Thinking I was going to get linen items, were actually a cheap material. I wore a pair of pants today that I just got and they split an hour into wearing them. Horrible.
I bought a sweater online here, it was too small, I reordered it one size larger. This website arranged a refund for me immediately, as I had purchased the same dress, to prevent it from being sold. The refund was processed quickly and their response time was incredible.
I bought 3 dresses from this online boutique and I love them. They are a great addition to my wardrobe. Thank you very much
When I placed my first order, I was so amazed by the prices and the cute clothes, and then when my order arrived I was very happy because the clothes are so pretty. I just received my third online order.
I had not had the experience of shopping in this online boutique until now and the very good clothes are SPECTACULAR.
Thanking this online boutique for their prompt response and excellent customer service. It took him less than 30 minutes to reply to my email with all the information he needed. You will definitely continue to be a loyal and continuous customer.
Everything perfect, description of the clothes unbeatable and maximum quality. Excellent service for both communication and shipment management. I will definitely continue shopping in this online boutique
I love my dress bought in this online boutique. The color is vibrant, it fits well, and the material feels good on my skin. I have ordered two more times since my first purchase, I will keep ordering over and over again.
Beautiful clothes, amazing designs, an amazing way to shop for clothes online, and easy returns. The postage was also super fast. Highly recommended online boutique
I love shopping on the internet with this website. They have the most beautiful clothes and they have really good prices. Shipping is almost always fast and every time I contact their customer service by email, they are very friendly and helpful
I really like the prices of the clothes in this online boutique, also the clothes are great, you have to look carefully at the website, if you do, you may find some treasures!
I have a pleasant surprise with this online boutique, I love the clothes that I buy here on the internet, it is very easy, also the shipping will be faster than I expected!
I've been ordering from them for a long time and not only do I get my package on time or earlier, but the customer service is easy and fabulous. Their size charts are very accurate and all the clothes are well made and last long. My only comment (which is not bad just to keep in mind) but if it says "super low cut" it is VERY low cut haha! Buy here, you won't regret it
Ordered some pants and tops and a pair of shoes thru Facebook post. It took forever to get to me. Tracking numbers meant nothing. Got the shipment in batches. First batch arrived and was totally sized wrong. Fabric was cheap. Return was offered of 20% purchase. Didn't get that. Wanted other things cancelled they offered 10% refund on that. Did not do business with them!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Great dresses and excellent customer service. I bought a couple of dresses online, which came with free shipping and arrived within 2 weeks. The dresses were excellently priced and of excellent quality. I had a query that I emailed them about and they responded very quickly and went out of their way to help me. Thank you team! Very impressed and soon I will buy here again
My clothes have finally arrived I bought a blouse. The online experience was pretty good... easy to choose... easy to shop for... nice variety of clothes to choose from. In itself it is not poor quality, the colors are good, as in the photo on the website.
I purchased 17 items from this site, 3 of which I have never received. The 14 that did arrive were nothing like the photos. The material and in some cases the entire design are totally different than what is showed. I am currently trying to cancel the 3 and return the 14. I am not sure how they are even able to do this to us here in the States and get away with it.
The material is so cheap and thin you would literally have to wear it over or under something else. Not even fit to be a sheet and all the items are made of the same material. No silk, no linen just a very very thin and cheap material.
Trying to return the items is like pulling a lions teeth while he is awake... IMPOSSIBLE. The three items haven't even shipped and they wont cancel them. They have showed as being processed for a month now.
This has to stop. WE already spend enough money with China. They don't need to reduce to these levels. TOTAL SCAM PEOPLE. PAYPAL HAS DROPPED THEM!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
REALLY HAPPY! I have already bought twice and will buy again: D The first order was for 3 dresses that are beautiful. While they don't fit as well as they do on the website, I can tell you it's only because I'm shorter and heavier than the models they wear. I wore one of the dresses for a dance!
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!


Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin