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Roselinlin

3.4

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Roselinlin Reviews Summary

Roselinlin has a rating of 3.4 stars from 3,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 26th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
104
quality
110

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Norway
1 review
0 helpful votes
Follow Corin R.
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Customer service was helpful and promptly answered my questions at the time. The quality of the products was in a decent state. I have always had a good experience with this internet boutique, its clothes are beautiful and of a higher quality than expected.

Date of experience: July 25, 2020
Norway
1 review
0 helpful votes
Follow DAFNIS D.
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The first time i bought here and found the website easy to navigate what i was looking for clothes for me i placed an order over $ 100 and received my new jerseys and sweaters as described and displayed on the site Web.

Date of experience: July 25, 2020
Japan
1 review
0 helpful votes
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Although the delivery time could have been faster, I have just received my luxurious dresses. Compared to other stores in a mall, the purchase price of this online boutique had more discount, plus free delivery. So the wait was worth it.

Date of experience: July 25, 2020
France
1 review
0 helpful votes
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Easy Transaction
July 26, 2020

It was a very good experience to buy my dress online here. I would recommend it without hesitation. It was very easy and I had no problem.

Date of experience: July 25, 2020
Germany
1 review
0 helpful votes
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Very happy
July 26, 2020

They have a very good range of designs. Very good offers. Sometimes shipping takes a long time. It is always worth registering for some offers. I bought quite a few clothes here and I was never disappointed.

Date of experience: July 25, 2020
NL
1 review
0 helpful votes
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I ordered a couple of items here. I was very satisfied with the advertised price. I received both items in excellent condition, exactly as advertised, and shipping was fairly fast.

Date of experience: July 25, 2020
Nevada
1 review
0 helpful votes
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Great experience
July 26, 2020

Despite all the negative recent reviews I've read here, my recent experience with this boutique was excellent. I bought an item (jacket), which arrived quickly and is in excellent condition and fits perfectly

Date of experience: July 25, 2020
Norway
1 review
0 helpful votes
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The only way to buy these days with so many specials and offers is that it is difficult to see them all, unless you enjoy browsing for hours and hours... I have had no problems and I have bought clothes from here at least 20 times.

Date of experience: July 25, 2020
Canada
1 review
0 helpful votes
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I had to give a star in order to submit my review, but they do not deserve a star at all. I ordered 9 items from this site. All the items were poorly made with threads hanging and actual seams that were unfinished including the pant legs of both pairs of pants having no hem!
The material was very poor quality as was the design (not at all like the pictures). On the tops there were seams where there should not be seams, WTF, the clothes all looked like something a cleaning person would wear in a hospital except worse. In fact i would rather wear the clothes I see cleaning personal wear.
When I looked into returning the items Roselinlin informed me by email that this would be costly to me as I would have to send the package to China, once Roselinlin decided whether to give me the return address or not, and that it could take months and there was no guarantee that the product would make it there or that I would be refunded. They offered me a 15% of cost reimbursement instead. Why would I do this for something I would never wear?! I am donating the items to cleaning staff at a non profit organizations that supports homeless people with addictions. Doubt they will wear them though as the material is so flimsy, but they can cut up to rags, and again would not likely be useful for this. At least what seams there are could be ripped out easily. Please do not buy from this company, you will be sorely disappointed.

Date of experience: July 25, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
1 helpful vote
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They are Crooks
July 25, 2020

Please people do not buy from this company! On May 25th, I ordered over $100.00 of products and by July 25th, all I've received was the blouse on sale for $20.00. They don't have a customer service line so, your e-mails go unanswered or, worse with the same explanation, "your items have been shipped". Save your money and the headache, stay far away from this store.

Date of experience: July 25, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Serbia
1 review
0 helpful votes
Follow Gavina K.
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I bought a blouse that knew the quality and size and also some beautiful jackets at a great price. I expected a long delivery, but I received it in less than 2 weeks.

Date of experience: July 25, 2020
GB
1 review
0 helpful votes
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Tracking orders
July 25, 2020

I ordered a nice pants here! I received the order on time and in very good condition. The response by email was excellent and fast. Definitely 5 stars!

Date of experience: July 25, 2020
Texas
1 review
0 helpful votes
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Ordered April 29. Still haven't received. They will not issue a refund or send another item. Do not order from them

Date of experience: July 24, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Georgia
1 review
0 helpful votes
Follow NELA D.
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This website has so many cute clothes and everything at affordable prices even for students, and the quality of the items is also excellent! Every time I buy items from this boutique, I am always happy.

Date of experience: July 24, 2020
Texas
1 review
0 helpful votes
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The bag is great
July 25, 2020

I have a bag that I am really satisfied with, the quality was good and it looks exactly like the page. Shipping took about 2 weeks.
Also, the tracking number gave me information on where my item was.
I just ordered another bag, I am super satisfied!

Date of experience: July 24, 2020
New Jersey
1 review
0 helpful votes
Follow B L.
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Don't be lured in by the constant ads and pop-ups. I ordered $97,00 early June, I go nothing for it. BIG SCAM, don't fall for this.

Date of experience: July 24, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
0 helpful votes
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I ordered 5 pieces of clothing g 2 months ago, they got paid at time of my order and to date I have only received 1 item and cannot get answers from customer service

Date of experience: July 24, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Finland
1 review
0 helpful votes
Follow Magda H.
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I have loved this boutique for years! Endless fashion and beauty! I hope they expand other categories as well to have an urban style of providers too ;)

Date of experience: July 24, 2020
France
1 review
0 helpful votes
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Amazing!
July 25, 2020

Excellent quality clothing and early delivery as expected, fits perfectly as description, nothing to complain about

Date of experience: July 24, 2020
Greece
1 review
0 helpful votes
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I bought a lot of things here including beauty clothes and accessories, all the products are of good quality and the customer service team is very helpful and responds in a timely manner. Highly recommended.

Date of experience: July 24, 2020